Remove .Net Remove 2011 Remove Customer
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Real Value of Customer Excellence

SoCal Tech Calendar

Tuesday, August 16, 2011 -- Real Value of Customer Excellence. The customer is always rightwell, most times! Our August panel dives deeply into the new age of customer service. Our panelists will discuss their organizations best practices when serving high value customers.

Customer 113
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Should Startups Focus on Profitability or Not?

Both Sides of the Table

While Google and Facebook will buy “acquihires” (at least as of Dec 2011), many acquirers hate the idea of buying companies that aren’t profitable. If you had huge customer growth but just didn’t focus on revenue that’s a different story. It allows you many more exit opportunities. Simplifying: Revenue -.

Startup 418
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Why the Former President of Nickelodeon Joined mitú as CEO.

Both Sides of the Table

He left traditional media at the top of his game to be the founding CEO of Next New Networks, one of the first digital video startups, backed by Spark Capital and bought by YouTube in 2011. Latinos drove 69% of total net increasing in U.S. How about your largest increases in car sales? home ownership in 2015 (NAHREP).

Media 269
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What Should You Do with Your Crappy Little Services Business?

Both Sides of the Table

A great recent example of this was a successful group of entrepreneurs who had created a company that will do $10-12 million in revenue at their system integration business (read: services business) in 2011 after having done $5 million or so in 2010 and $2-3 million in 2009. That is $12 million in profits over 3 years.

Services 332
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Startups Are A Remix

InfoChachkie

The collective 28-minutes required to view the videos will net you far more than another episode of Modern Family. Collaboration – Share your results, data, customer feedback, fans, etc. Note: On May 16th, 2011, The New Yorker published an excellent article by Malcolm entitled, Creation Myth. Combiner: The Beatles, Run-D.M.C.,

Startup 255
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TechStar Co-Founder @BFeld: Are We Experiencing A Startup Accelerator Bubble?

InfoChachkie

By mid-2011 he noted, “As seed accelerators have exploded in number world-wide, it’s become nearly impossible to keep this (Google Doc) working.” That said, is a two or three or year program that goes away…a net negative? In 2009 Jed created a Google doc to track the seed accelerators.

Startup 270
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How to Profit: “Thank You Metrics” – Community First, Money Second

Tech Zulu Event

And NOT even because they give until death refunds if a customer is ever dissatisfied with a purchase. He says he cares most about “focusing on customers for life”. In his talk he said that not collecting customer emails is like getting a ton of cool people to a party, having a fantastic time and never seeing them again.

Metrics 87