Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. It’s more about which customers broadcast their pleasure or unhappiness to others. Here are four basics that always apply: Customer retention is priority number one.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

FEBRUARY 8, 2015

Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. They are all about how customers broadcast their pleasure or unhappiness to others. Customer upsell: Sell more to existing customers.

Customer 100

Customer Custom Satisfaction Social Media 100

Startup Professionals Musings

JULY 3, 2020

Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. You need to track what content is resonating with your prospective customers, through metrics including submit rate by content offer, elasticity, velocity, cost, and ultimately revenue by content program.

Marketing 174

Marketing Invest Demand Metrics 174

Startup Professionals Musings

AUGUST 4, 2017

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Now all we hear about is providing the best “customer experience.” You have to hear your customer’s dreams, goals, passions, and aspirations.

Customer 85

Customer Custom Product Marketing 85

Startup Professionals Musings

JULY 25, 2020

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Net result and reward. Set milestones and meet them. Ownership.

Coach 144

Coach Metrics Social Network Competition 144

Startup Professionals Musings

APRIL 21, 2023

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Net result and reward. Set milestones and meet them. Ownership.

Coach 137

Coach Metrics Competition Ideas 137

Tech Zulu Event

NOVEMBER 28, 2011

And NOT even because they give until death refunds if a customer is ever dissatisfied with a purchase. He says he cares most about “focusing on customers for life”. Noah has what I believe he called “Thank You metrics”. It is a way to build relationships and get to know your customers. His email list is everything.

Metrics 87

Metrics Email Startup Technical Review 87

Startup Professionals Musings

JULY 9, 2018

Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. You need to track what content is resonating with your prospective customers, through metrics including submit rate by content offer, elasticity, velocity, cost, and ultimately revenue by content program.

Metrics 57

Metrics Demand Marketing Paramount 57

Both Sides of the Table

MAY 19, 2018

Your historical trading information including financials and a “customer file” which shows the history of your transactions so that investors can run “cohort” analyses Customer reference, personal references, key team members, compensation, cap table, stock option plan, etc. But just putting a customer reference list in a data room?

Funding 336

Funding Venture Capital Startup Email 336

Startup Professionals Musings

AUGUST 12, 2015

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Net result and reward. Set milestones and meet them. Ownership.

Entrepreneur 101

Entrepreneur Startup Coach Metrics 101

Startup Professionals Musings

AUGUST 14, 2015

Maybe more important, you need domain knowledge, relationships and lots of potential customers. Every startup needs a simple elevator pitch, quantifying the value of its journey, that can be communicated in less than a minute to new team members, potential investors and customers. Define metrics to keep on track for the journey.

Startup 101

Startup Metrics Resource Mentor 101

Startup Professionals Musings

OCTOBER 12, 2010

It’s human nature to prioritize the metrics that get measured, so the simple act of keeping track is often enough to have a significant positive impact. Customers: A company’s only sustainable source of cash is sales, so you need to keep track of your business development efforts. Detail isn’t important; tracking your progress is.

.Net 89

.Net Metrics Competition Template 89

Startup Professionals Musings

MAY 13, 2020

The mindset you need for real communication must be focused on building relationships, surfacing ideas, generating trust, and building commitment, whether it be with your team, customers, or suppliers. You as the leader have a responsibility to define goals, strategy, and operational metrics.

Startup 124

Startup Ideas Examples Metrics 124

Startup Professionals Musings

MAY 23, 2012

Successful innovation turns ideas into money, to enhance customer value, and thus shareholder value. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Net result and reward. Value creation.

Coach 98

Coach Ideas IP Sales 98

Startup Professionals Musings

MARCH 9, 2011

Successful innovation turns ideas into money, to enhance customer value, and thus shareholder value. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Net result and reward. Value creation.

Coach 93

Coach Ideas IP Sales 93

socalTECH

JULY 10, 2017

What we typically see when we implement or test our scores against applications they have previously funded and taken a loss on, is that we could have reduced net chargeoffs from 40 to 60 percent. When you look at the metrics, in some cases, the rules-based systems will have 200 to 300 to 1 false positive rates. Thanks, and good luck!

Artificial Inteligence 124

Artificial Inteligence Software Review San Diego .Net 124

Startup Professionals Musings

AUGUST 14, 2016

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Net result and reward. Set milestones and meet them. Ownership.

Coach 64

Coach Metrics Competition Ideas 64

Startup Professionals Musings

AUGUST 18, 2018

It starts with a vision, but benefits quickly from a structured process of idea generation, evaluation, prototyping, customer feedback, and success metrics. Innovative technologies have no value until they are turned into solutions to real customer problems. Net result and reward. Set milestones and meet them. Ownership.

Entrepreneur 64

Entrepreneur Coach Metrics Competition 64

Jason Nazar

NOVEMBER 1, 2015

I’ve been a part of dozens (maybe hundreds) of product launches And in each of these cases I ask my team to put together a simple dashboard of a small set of metrics for our paid and free products that let me know the success of our efforts. For startup entrepreneurs, you can also track these metrics with Google analytics.

Marketing 40

Marketing CPC Metrics .Net 40

Jason Nazar

MAY 1, 2016

I’ve been a part of dozens (maybe hundreds) of product launches And in each of these cases I ask my team to put together a simple dashboard of a small set of metrics for our paid and free products that let me know the success of our efforts. For startup entrepreneurs, you can also track these metrics with Google analytics.

Marketing 40

Marketing CPC Metrics .Net 40

Tech Zulu Event

APRIL 23, 2013

As an employee of the NBA’s Brooklyn Nets from 1999-2003 and of the Indianapolis Pacers from 2003-2008, I learned first-hand from the likes of Rod Thorn, Byron Scott, Jason Kidd and Larry Bird about the importance of leading by example and keys to assembling a championship-caliber team. We have 115 paying customers right now.

Social Network 92

Social Network Networking Training Summary 92

Tech Zulu Event

NOVEMBER 8, 2012

After 3 months he knew that he needed to be based right next door to his customers in the midwest. With no safety net in play, just peace in his heart, he stayed and let everyone he knew in Indy know that he believed in the city, the people, and growing tech scene. It’s spectacular and I want one here in Los Angeles.

Startup 104

Startup Technical Review Search Engine Optimization Los Angeles 104

Startup Professionals Musings

MARCH 15, 2010

Successful innovation turns ideas into money, to enhance customer value, and thus shareholder value. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Net result and reward. Value creation.

Coach 49

Coach Ideas IP Sales 49

SoCal CTO

MARCH 22, 2007

I have to say that it has netted far more than I would have thought. Technology Advisor Technology Roles in Startups Pricing Customer Acquisition Sunk Costs and More -. User Interface Beyond the Web Site ► November (7) Negative Customer Acquisition Costs - Creative Sta. Marketing, Startups and Networking in Los Angeles.

Blogging 150

Blogging CTO Coach CTO Hire Southern California 150

Both Sides of the Table

SEPTEMBER 27, 2015

Not the successful companies themselves but the entire b t culture of swash-buckling startups who define themselves by hitting some magical $1 billion valuation number and the financiers who back them irrespective of metrics that justify it. 10 years from now people will be embarrassed to say unicorn. For a fee, of course.

Technical Advisors 150

Technical Advisors Startup Writing Blogging 150