5 Tips to Becoming a More Customer Centric Organization
Both Sides of the Table
NOVEMBER 1, 2009
some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) This was 2006 and we were now working on our second company. Watching User Interactions – One of the biggest problems in technology is that systems are designed by people who are technical by definition.
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