The 1/9/90 Rule of UGC & Why It’s OK to Have Lurkers
Both Sides of the Table
AUGUST 24, 2010
And more embarassingly to me Garindra Prahandono gave me this link to an article written by the guru of web design, Jakob Nielsen about the 1/9/90 rule written back in 2006. But perhaps the lurker category is smaller.
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