Tech.Co

DECEMBER 4, 2020

It’s with profound sadness we mourn the loss of a true visionary, author, mentor, thought-leader, investor, and friend, Tony Hsieh. Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. By Frank Gruber and Jen Consalvo.

Commerce 198

Commerce Statistics Customer Custom 198

Startup Professionals Musings

FEBRUARY 21, 2015

Yet as I mentor entrepreneurs around the country, it still seems to be one of the least understood approaches to startup funding, with more myths than accredited angels and professional venture capital investors combined. The crowd gets the satisfaction of helping, with minimal risk, and no expectation of any high return.

Venture Capital 108

Venture Capital Angel Satisfaction Equity 108

Startup Professionals Musings

NOVEMBER 2, 2015

Creating an innovative new business is guaranteed to test your skills, patience and determination, and you need to derive satisfaction from the journey, as well as the destination. Don’t hesitate to call in an experienced advisor or mentor to help. Marty Zwilling First published on Entrepreneur.com on 10/23/2015.

Startup 100

Startup Entrepreneur Satisfaction Metrics 100

Startup Professionals Musings

OCTOBER 10, 2015

Apply the same high bar to product quality, employee satisfaction, social responsibilities and customer service. It’s important to learn from peers, advisors and mentors that the required mindset must be combined with specific actions, including the ones outlined above, before value can be harvested. Set the bar high on standards.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

JULY 3, 2015

As an advisor and mentor to startups, I try to make sure entrepreneurs understand both the pros and cons of an IPO as an exit strategy. Marty Zwilling First published on Entrepreneur.com on 6/24/2015. Many of these may still fail spectacularly, such as Webvan and Pets.com. Public expectation of growth every quarter.

Entrepreneur 98

Entrepreneur Startup Report Statistics 98

Startup Professionals Musings

OCTOBER 2, 2015

Bring in expert advisors and mentors to set initial goals, and build recovery plans. Experienced entrepreneurs have learned that unpleasant surprises are the way of life in a startup, and a big part of the satisfaction is beating the challenges. Marty Zwilling First published on Entrepreneur.com on 9/23/2015.

Startup 105

Startup Entrepreneur Marketing Satisfaction 105

Startup Professionals Musings

DECEMBER 26, 2015

Most successful entrepreneurs, including Bill Gates and Mark Zuckerberg, maintain mentor relationships with key advisors that they highly respect. By prioritizing customer need and value first, you will more likely achieve the satisfaction of seeing your paradigm shift become reality.

Technical Review 54

Technical Review Product Activity Technology 54