2019 Coach Customer 
Startup Professionals Musings
JULY 26, 2019
Every entrepreneur and business person I know wishes he had more time for coaching all the members of his team. I often hear the excuse that coaching takes more time than simply diving in and doing the job for the other person, but is that really true? Exceptional communication is a prerequisite to coaching.
socalTECH
SEPTEMBER 6, 2019
Startup Boost Los Angeles has opened up applications for its Fall 2019 class, according to the group. Matt Stodder, the co-director of the Los Angeles program, says it is seeking companies with the right team, a minimum viable product, customer traction, and viable plan for going forward. READ MORE>>.
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Startup Professionals Musings
JUNE 12, 2019
Much has been written recently about the requirement to focus today on the total customer experience, as a competitive edge or even for survival. The challenge I hear from savvy business owners and entrepreneurs operating on a shoestring is that providing a superior customer experience costs money.
Both Sides of the Table
DECEMBER 11, 2022
In those years I learned to properly build product, price products, sell products and serve customers. I had realized that I didn’t have it within me to be as good of a player as many of them did but I had the skills to help as mentor, coach, friend, sparing partner and patient capital provider. Up and to the right or perish.
TechCrunch LA
NOVEMBER 5, 2021
In 2019, the company came out with its first product, Kelp Jerky, which comes in four flavors, and was a product Boyd Myers thought would be a good trial run to help people see ocean-farmed kelp in a new way. Ultimately 1,000 customers signed up, and The Kelp Burger is now the “hero product,” Boyd Myers said.
Startup Professionals Musings
JUNE 22, 2020
Time and experience in business teaches you to listen for potential customers, and carefully evaluate the real business potential. You don’t need permission from anyone, and you are less dependent on coaching and mentoring from the rare skilled and available people that most smart young founders depend upon.
Startup Professionals Musings
MAY 24, 2019
For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. I also found it’s never too late to start.
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