Startup Professionals Musings

MAY 3, 2019

Image via Pixabay I’ve always been a bit confused about the difference in a business context between a coach and a mentor. According to many pundits , a mentor shows you the right way based on experience, while a coach brings out the best in you, then let’s you find your own way. Give people the room to debate differences.

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Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

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Startup Professionals Musings

APRIL 8, 2019

Unfortunately, work and satisfaction have become an oxymoron in many businesses. Regularly asking for insight, and then following up, to fix these wasted efforts, will improve job satisfaction, as well as productivity. For example, you can share stories of customer satisfaction, and acknowledge people’s contributions to their peers.

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Startup Professionals Musings

DECEMBER 7, 2019

I found some good guidance on this subject in a new book, “ The Leader You Want To Be ,” by Amy Jen Su, a managing partner in an executive coaching and leadership development firm. I get much more satisfaction, and can provide more realistic help, in steering you through specific pricing, organizational, or competitive challenges you face.

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Startup Professionals Musings

AUGUST 19, 2019

Save the generalized discussions and feedback for scheduled mentoring and coaching sessions, rather than the daily impromptu strategy or problem solving meetings. People with different values and different perspectives from your own lead to better decisions and innovation – ultimately growing your business success and your satisfaction.

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Startup Professionals Musings

JULY 5, 2019

I found him a coach, and we suggested the following steps that may help you as well in declining requests from peers, without leading with the “no” that you find hard to express: Ask for a small delay, to give you time to think. Taking on other people’s work won’t increase your job satisfaction or your productivity. Don’t do it.

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