Remove 2020 Remove Customer Remove Satisfaction
article thumbnail

Reflections on 2020: Nick Hedges, MomentFeed

socalTECH

You will be able to get to all of these posts on our 2020 reflections here. In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. MomentFeed also became a great way for multi-location brands to keep a pulse on customer sentiment, with visibility into online reviews.

article thumbnail

5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world. Take your first step today.

Customer 173
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

5 Ways To Focus Your Strategy On Delighting Customers

Startup Professionals Musings

The world keeps changing, and visible business strategies that worked well in the past, including being the premium brand or low price producer, simply don’t get the customer loyalty they once did. Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose.

Customer 133
article thumbnail

Abodu raises $20M to build prefabricated backyard homes

TechCrunch LA

Then on January 1, 2020, the state of California made it dramatically easier to add extra housing units to single-family home sites. “John, Eric, and their team manage the end-to-end process of permitting, building, and installing on behalf of their customers,” he told TechCrunch.

article thumbnail

8 Brand Models To Attract Your Perfect Fit Customer

Startup Professionals Musings

Attracting the right customers is the key to success in business, whether you have a new startup or a mature enterprise. For example, Xerox tried to broaden the use of "xerox" as the standard term for "photocopying" to extend their existing customer segment into office automation and all kinds of computing.

Customer 123
article thumbnail

7 Strategies To Solve Your Business Problems Faster

Startup Professionals Musings

Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share.

article thumbnail

7 Reasons Why Every Business Leader Needs A Mentor

Startup Professionals Musings

Based on my own mentoring experience, here are seven key lessons I have learned, and offer to you as a potential source of inspiration and satisfaction, after some success in your business: Relationships are the real key to business success. Sharing through mentoring amplifies your satisfaction.

Mentor 159