socalTECH
FEBRUARY 18, 2021
El Segundo-based ABL Space Systems, which is developing low cost launch vehicles and launch systems, says it has signed up customer for its first launch. The company says it is targeting its first demonstration flight of its RS1 rocket in Q2 of 2021. Financial details of the launch agreement were not announced.
socalTECH
JULY 1, 2019
Hawthorne-based SpaceX is hoping to launch the very first, commercial missions for its Starship spacecraft--designed to deliver passengers to Mars--in 2021, according to the company , and is currently in talks with three companies on those missions. All three of those customers would use the new platform to send satellites into orbit.
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Startup Professionals Musings
JUNE 23, 2021
Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.
Startup Professionals Musings
APRIL 14, 2021
Yet, these days, I am seeing overwhelming evidence that customer buying decisions, especially with consumers, are often based on emotional and psychological factors , including passions from others, your experience, and social relationships. Other startups use technology to provide personalized products to all customers.
Startup Professionals Musings
MARCH 29, 2021
New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.
Startup Professionals Musings
DECEMBER 22, 2021
As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.
Startup Professionals Musings
MARCH 14, 2022
With the ITRC 2021 End-of-Year Data Breach Report revealing a 68 percent increase in stolen sensitive personal information, there is a growing population out there worried about all the people intent on hurting them. Internet users need to start watching out for themselves, like looking both ways before you cross the street.
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