Both Sides of the Table

MARCH 19, 2013

The most important way to sell a product for an early-stage business (or frankly any stage) is to have strong referenceable customers. How do you get referenceable customers? Your project is forked without a rollout organization, communications, measurement, integration and without turning sales into referenceable customers.

Startup 403

Startup Sales Software Review Technical Review 403

Both Sides of the Table

APRIL 12, 2017

Only those with maniacal focus on results and a willingness not to engage in every activity achieve extraordinary results. I think of activities as a funnel. The modern world is filled with constant distractions. As executives we’re all seemingly accessible at any moment to anybody via email, Twitter, Facebook, LinkedIn or Text.

Activity 297

Activity Blogging Email Startup 297

Startup Professionals Musings

APRIL 2, 2022

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Customer 122

Customer Custom Social Media Technical Review 122

Both Sides of the Table

JUNE 4, 2013

Compelling in the sense that you solve a real problem a target group of potential customers has with a product that is significantly better than the alternatives on that market. The idea of “going deep” with customers has always shaped how I think. 65 million monthly actives. My take on his argument is this: 1.

Startup 401

Startup Customer Custom Technical Review 401

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

Metrics 260

Metrics Startup Slides Technical Review 260

Both Sides of the Table

APRIL 25, 2013

Talking about how to inspire moms to get their children engaged with iPads and physical activity sets customized for their kids and based in part on their digital lives. They are designing physical products that will be shipped to kids and become both activities to do with friends & parents as well as collectibles.

Startup 398

Startup Design Downey Activity 398

Both Sides of the Table

FEBRUARY 20, 2017

And measuring activities or output can mislead you into thinking you’re doing a great job. So they create a task list of all the marketing activities an organization can do: press releases, web site updates, customer case studies, blog posts, daily Tweets, Facebook fan page, attending conferences, etc.

Activity 164

Activity Conference Press Case Study 164

Both Sides of the Table

OCTOBER 25, 2014

PR is an insanely valuable activity in early-stage companies. Enterprise Sales – The very first thing a potential customer does when you email or call to set up a meeting is Google you. So does the enemy who is fighting for the customer to choose another vendor. Very few investors understand this and even fewer startups.

Press 415

Press Google Course Writing 415

Startup Professionals Musings

OCTOBER 21, 2023

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Your challenge is to present a total business solution to the right customer set to build your credibility and momentum.

Customer 109

Customer Custom Satisfaction Sales 109

TechCrunch LA

OCTOBER 5, 2020

GrubMarket has built itself as a profitable but quiet giant that underpins the fuel that helps companies in all of these categories by becoming one of the critical companies building bridges between food producers and those that interact with customers. Its opportunity comes in the form of disruption and a gap in the market.

Technical Review 343

Technical Review Startup Marketing San Diego 343

Both Sides of the Table

APRIL 10, 2014

But you do need to find a way to do activities that are more scalable. These are important leveling-up activities but the CEO is often still up at 10pm f **g around with QuickBooks entries. Which other activities will get less attention than your negotiation over how the year-3 exit clause on your biz dev relationship will work?

Startup 381

Startup Resource Venture Capital Activity 381

Berkonomics

DECEMBER 28, 2017

[Email readers, continue here…] The format also calls for the CEO to examine his calendar over time and report classes of activities by percentage of total time spent, so that the group may add comments about use of CEO time to the critique. How much time do you devote to each type of activity?

Class 243

Class Organization Activity Customer 243

Startup Professionals Musings

FEBRUARY 4, 2023

Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing solutions, and what their future solutions must look like to be attractive. Datafication of offline and back-office activities. quintillion bytes a day.

Customer 115

Customer Custom Social Media Research 115

TechCrunch LA

AUGUST 17, 2021

A California-based medical startup that provides COVID-19 testing across Los Angeles has pulled down a website it used to allow customers to access their test results after a customer found a vulnerability that allowed access to other people’s personal information. Read more on TechCrunch.

Software Review 205

Software Review Los Angeles Customer Custom 205

Both Sides of the Table

APRIL 2, 2014

There’s a healthy balance between allowing a design team to dream up functional requirements, talk with customers, analyze competitors and for technical projects – research the latest cool-kid tools to play with. This is especially true in people with ADD who have less active front cortexes. CEOs are time-driven creatures.

Software 344

Software Startup Design Course 344

Startup Professionals Musings

DECEMBER 9, 2022

I too often see people who are quick to make excuses, blame failures on peers or customers, or see management as the reason for their lack of productivity. Here are my key recommendations for how to prepare and what to do in more mundane business environments and organizations: Make sure your activities are aligned with business goals.

Activity 109

Activity Organization Mentor Training 109

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

Company 262

Company Companies Startup Tips 262

TechCrunch LA

OCTOBER 19, 2019

TechCrunch spoke to two customers who said the Mercedes-Benz’ connected car app was pulling in information from other accounts and not their own, allowing them to see other car owners’ names, recent activity, phone numbers, and more. The other customer said they did not attempt to test either feature.

Startup 189

Startup Los Angeles Customer Custom 189

TechCrunch LA

JULY 3, 2018

Postie uses a combination of online data collection and an on-demand print and mail technology to give its customers turnaround times on print orders in as little as 24 hours and what the company boasts is the equivalent of online ad-targeting.

Dollar Shave Club 232

Dollar Shave Club Chief Technology Officer Advertising Los Angeles 232

Berkonomics

MAY 17, 2018

It is a story about focus upon the customer, first. An event of extraordinary customer service. Their largest customer, Hamilton Island Resort, had just suffered a fire that destroyed the building containing their large minicomputer installation. Then I immediately called the CEO of the Florida customer to explain.

Customer 226

Customer Custom Sales Course 226

Both Sides of the Table

DECEMBER 3, 2013

But what if you’re a credit card company and you want to know where to find your next customers? Already 2/3rds of our customers are ingesting 2 or more data sources including Facebook, Tumblr, WordPress, Bit.ly Ming who the hero of so many customers whose primary reference to other customers is, “make sure you get a Ming.”

Social Media 358

Social Media Yammer Invest Organization 358

TechCrunch LA

JULY 15, 2021

Abodu has been active in the market, selling and building its ADUs since the fall of 2019. “John, Eric, and their team manage the end-to-end process of permitting, building, and installing on behalf of their customers,” he told TechCrunch. The result has been very high levels of customer satisfaction and rapid growth.”

Los Angeles 322

Los Angeles Customer Custom Startup 322

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. Find people who enjoy being problem solvers.

Coach 174

Coach Activity Customer Custom 174

Berkonomics

DECEMBER 15, 2022

It is natural for executives and entrepreneurs with lots on their plate and little extra time – to just keep up the same activities that have made the company a success. Keep on doing what works and that grows the company (rinse and repeat) and actively work on the rest? Innovation should be a goal…. for the employees too.

Activity 156

Activity Email Customer Custom 156

Startup Professionals Musings

APRIL 11, 2022

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. I look for evidence of the nine major elements of the model canvas, as paraphrased here from the author’s key points and how they apply to teams: Customer segments.

Funding 133

Funding Activity Customer Custom 133

TechCrunch LA

OCTOBER 9, 2020

did his first live stream with the gaming superstar Dr. Disrespect , he turned to Mojichat to create the pop-up onscreen emote that danced above a logo from Scuf Gaming , a retailer of customized controllers. As Odell Beckham Jr. “My plan is to become the avatar solution for all of Unity,” Greene told me earlier.

Advertising 179

Advertising Los Angeles Activity Screening 179

Berkonomics

FEBRUARY 15, 2024

The format also calls for the CEO to examine their calendar over time and report classes of activities by percentage of total time spent, so that the group may add comments about use of that person’s valuable time to the critique. How much time do you devote to each type of activity?

Class 194

Class Organization Technical Review Activity 194

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Focus on activities rather than results.

Startup 161

Startup Resource Training Entrepreneur 161

Both Sides of the Table

OCTOBER 26, 2020

So mostly we just had to listen to customer feedback from founders, VCs and LPs. I’ll still work with Kara managing the next few funds, but I’ve already been pushing for our firm to do more to diversify our activities and this will allow me to focus on some of that. She has an amazing ethical compass with heart, compassion and drive.

Venture Capital 361

Venture Capital Startup Invest CitySearch 361

Startup Professionals Musings

MAY 23, 2020

Entrepreneurs talk to customers and competitors talk to each other about the new trends and technologies they see. You can’t get any word-of-mouth or media activity by hiding. Evaluate customer response prior to development. Surface your prototype, get customer feedback, make corrections, and iterate until you get it right.

Search Engine Optimization 174

Search Engine Optimization Ideas Startup Customer 174

Startup Professionals Musings

AUGUST 16, 2020

Obviously, it’s not that simple, but making the right first impression is critical for an entrepreneur, not just with investors, but also with partners, customers, and even yourself. Able to balance right-brain and left-brain activities. Investors and strategic partners look for entrepreneurs who can execute.

Startup 171

Startup Entrepreneur Activity Ideas 171

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Develop 520

Develop Development Technical Review SEO 520

socalTECH

APRIL 24, 2019

We have a distributed team, with customer success in Bogota Columbia, and a small data side in Romania. We have several local customers using it now, quite successfully. We've built an artficial intelligence platform, which tells you who is more active than others, based on their behavior. It's a 100 percent passive pool.

Sites 240

Sites Startup Tool CTO Hire 240

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. As companies get this initial customer feedback on their product they start to have to ask harder questions about unit economics: How much does it cost us to acquire a new customer?

Startup 286

Startup Technical Review Customer Custom 286

TechCrunch LA

SEPTEMBER 18, 2019

Lots of firms are now talking about this pretty actively.”. Since Revolution launched in 2005, venture capital activity in underrepresented markets has grown significantly. We see more activity there from the traditional East Coast and West Coast firms.”. “People who were investors thought, ‘Why would you do this?

Venture Capital 211

Venture Capital Funding Seed Funding Activity 211

Startup Professionals Musings

JANUARY 17, 2022

As a startup, you need to use your limited resources to excel at a few core things for your best customers, in order to stand out and get the momentum going. Your customers’ biggest need is not for more things. Your best strategy is to find more customers that fit the things you do best, rather than building more things.

Startup 144

Startup Social Media Metrics Customer 144

Berkonomics

JUNE 3, 2021

An estimate of the number of customers, of the amount of traffic to your website, of the numbers of products sold or hours spent in development – there are thousands of areas where a number sounds better when it is larger. Is there any harm in this activity? . What are the risks when there is no authority?

Customer 156

Customer Custom Examples Email 156