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TouchCommerce Launches New Chatbot Product, TouchAssist

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Agoura Hills-based TouchCommerce has added a new chat bot product called TouchAssist , to its lineup of services and software, the company said this morning. TouchCommerce said its new product, aimed at brands, will offer up "intelligent" automated conversations with customers, all linked into TouchCommerce's live assistance services.

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Interview with Lior Elazary, Invia Robotics

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Our interview this morning is with Lior Elazary , co-founder and CEO of Agoura-based Invia Robotics (www.inviarobotics.com), who tells us how the company is hoping to make automation and robotics available to even mid-sized e-commerce operators. What does your robotics system do and how does it work?