Both Sides of the Table

MARCH 2, 2011

It’s apropos because there is so much noise these days with email, Twitter, Facebook, blogs, web shows, etc. I was thinking back to a few previous “insider baseball&# blog debates that raged for several weeks: AngelGate (aka Bin38 secret cabal), convertible debt vs. equity, bubble vs. not, and now the AngelList discussion.

Email 287

Email Blogging Venture Capital Writing 287

Berkonomics

MARCH 10, 2022

Customer empowerment is moving so fast nowadays that many of us are running to just catch up. But don’t close your eyes to the fact that your customers have grown to expect your products or services in the form of…. Entering the age of mass customization. The post Customer empowerment? Blame the Internet.

Customer 156

Customer Custom Demand Blogging 156

Both Sides of the Table

MAY 27, 2013

In this period (less than 2 years) he has brought on incredibly talented senior execs is sales, marketing, product management, client services, finance, vp engineering and more. So what are Rob’s secret hacks that he didn’t spill in his blog post? . Email updates frequently. That in itself is quite a challenge.

Tips 365

Tips Email Venture Capital CTO Coach 365

SoCal CTO

DECEMBER 19, 2012

I was talking with an early-stage founder who has a product vision and wants to get it built. He wanted to get input from me on what he's doing, and he wants to begin to ask developers what it would take to build his product. Me : Product definition, use cases, feature list, wireframes, comps, really whatever you have.

Develop 354

Develop Development Technical Review CTO Coach 354

Both Sides of the Table

APRIL 21, 2010

Finally, a lot of people asking me about typos on my blog. I also talked about Virgin Money , a product that I have used to lend friends money in the past. Assistly “Multi-channel customer support and management service&# – this is another industry I love and I specifically love the team at Assistly. Enter Xobni.

Venture Capital 265

Venture Capital Capital Email Blogging 265

InfoChachkie

JULY 16, 2012

In addition, a number of advertisers have invested significant resources into creating libraries of video content which effectively communicate brand and product attributes but are incapable of eliciting a particular action, such as: clicking to a landing page, completing a lead form, or initiating a purchase. Share and Enjoy.

Customer 226

Customer Custom Entrepreneur Advertising 226

Both Sides of the Table

JANUARY 11, 2014

In his maiden post on the topic he wrote, “After product-market fit and an efficient conversion process, the next critical step is finding scalable, repeatable and sustainable ways to grow the business. The more the supply of dollars spent in your channel the higher the cost-to-acquire new customers.

Technical Review 384

Technical Review SEM SEO Marketing 384

SoCal CTO

OCTOBER 5, 2010

Great content again in September that meets at the intersection of startups, technology, product and being a Startup CTO. The Right Way to Lay People Off - Ben's Blog , September 21, 2010 “I’m tryin’ to right my wrongs, But it’s funny them same wrongs helped me write this song”. Kanye West. Let's recap. Want to start up in France?

Startup 191

Startup Product Technology Venture Capital 191

Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.

Customer 168

Customer Custom Marketing Social Media 168

InfoChachkie

MAY 27, 2013

Last week, Divshot turned a simple April Fool''s Day joke into a marketing coup, generating nearly 6,000 Tweets and over a thousand Beta customers. The team''s ability to drive significant customer interest without spending a dime on marketing was one of the reasons Jim Andelman and I invested in the company. Share and Enjoy.

Customer 195

Customer Custom Template Startup 195

socalTECH

AUGUST 24, 2009

Los Angeles-based mobileStorm , the email marketing and digital marketing provider headed by Jared Reitzin, has revamped the company's offerings. The firm's new offerings and site actually launched on August 18th, according to Reitzin in his blog, and is the output of a project launched in January to position the firm in the market.

Email 162

Email Blogging Tool Los Angeles 162

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Customer 164

Customer Custom Advertising SEM 164

Both Sides of the Table

NOVEMBER 29, 2009

Our call recovered and we spent the rest of the time talking about the development of their management team and their product. But it got me thinking about how often entrepreneurs overplay their PR so I thought I’d try to offer some advice and how to play PR with VCs (or more broadly with customers or business development partners).

Venture Capital 291

Venture Capital Press News Startup 291

Both Sides of the Table

APRIL 12, 2017

As executives we’re all seemingly accessible at any moment to anybody via email, Twitter, Facebook, LinkedIn or Text. People expect blog posts, Tweets, panels, speeches. It’s why sometimes I respond to emails in 5 minutes at other times I go dark for a week at a time. The modern world is daunting.

Activity 297

Activity Blogging Email Startup 297

Both Sides of the Table

MARCH 31, 2012

I got an email recently from my friend & fellow VC, Jeff Bussgang from Flybridge Capital Partners in Boston. Jeff (also an HBS alum) co-teaches the LTV course with Professor Eisenmann about a student of theirs who had written a blog post about sales taking on some of my previous assertions. And that leads me to today’s post.

Startup 319

Startup Sales Course Competition 319

Both Sides of the Table

SEPTEMBER 20, 2009

The promised to follow up with: calls, using your product, talking to customers or “noodle on things.&# Will they? Plus, now they need to Tweet, use Facebook, attend conferences and keep a blog! You would never go see an important executive at a customer and then sit around and wait for them to realize how great you are.

Venture Capital 277

Venture Capital Startup Email News 277

Tech Zulu Event

NOVEMBER 11, 2011

In this article you’ll discover how to start a blog that makes money. There are four types of blogs; written blogs, video blogs, photo blogs and a combination of these. We’ll primarily be discussing written blogs. There are two different components to make money blogging. Let’s discuss. Not really.

Blogging 83

Blogging Email Writing Sites 83

SoCal CTO

DECEMBER 1, 2010

I continue to collect great content that is the intersection of startups, products, online and technology. Equity-Only CTO and Equity-Only Developers - SoCal CTO , November 1, 2010 I had a recent email dialog with the founder of a company looking for a CTO for their startup. It may be that all the doomsayers are right.

Technical Review 175

Technical Review Startup Product Technology 175

Both Sides of the Table

MARCH 1, 2011

You have to build a product that people really love. There has been all sorts of discussions about marketing on blogs lately. Let me say this – whether you believe in marketing at startups or not, I think we’d all agree that you can’t have a great marketing program around a mediocre product. He knew this.

Entrepreneur 398

Entrepreneur Startup Writing Blogging 398

Both Sides of the Table

OCTOBER 22, 2010

He stood up, grabbed the mic and gave a heartfelt overview of his experiences in experimenting with new technologies to build relationships with his audience, get feedback on his product quality and to market his music all the way to the top of iTunes. In his early career he realized the importance of email lists.

Entrepreneur 356

Entrepreneur Venture Capital Startup Email 356

Both Sides of the Table

DECEMBER 14, 2009

I wanted to also post the series here to have it as a resource on my blog for future entrepreneurs who stop by. The moderator asked the question, “if an entrepreneur writes an email to a VC and doesn’t hear back what should they do?&# This VC responded, “Move on. I once had a debate with a prominent VC on a panel.

Entrepreneur 338

Entrepreneur Startup Venture Capital Google 338

SoCal CTO

MARCH 1, 2010

Startup Killer: the Cost of Customer Acquisition | For Entrepreneurs , February 2, 2010 Looks at the critical equation around customer acquisition cost vs. customer lifetime value similar to what I discussed in Startup Metrics but in more depth. Great stuff. where Tony Wright suggests charging right now. Good stuff from Jason.

Pricing 150

Pricing Acquisition Customer Custom 150

Both Sides of the Table

APRIL 13, 2011

Brad on blogging. How did you start blogging? “My My initial desire to blog came from something that’s always been my approach to investing – I’m a nerd and I love to play with the technology and part of my approach has really been to understand things both at a user level and at a reasonably deep tentacle level.

Venture Capital 288

Venture Capital Startup Technical Review Software Review 288

Both Sides of the Table

AUGUST 17, 2009

This is part of my ongoing series “ Start-up Lessons. &# If you want to subscribe to my RSS feed please click here or to get my blog by email click here. I know it’s obvious but I’m always surprised how many people just start building products without thinking enough about the market. Get customer input.

Startup 365

Startup Technical Advisors IP Ideas 365

InfoChachkie

JUNE 3, 2013

You can watch/listen to how John and Kyle turned their email newsletter into an international bestseller in the following 9-minute excerpt from John''s recent talk at UC Santa Barbara. Upon graduation from Wharton, John and Kyle launched a startup based upon a simple, pedestrian product: a computer mouse shaped like the head of a golf driver.

Newsletter 233

Newsletter Startup Entrepreneur Writing 233

InfoChachkie

JULY 25, 2012

RingRevenue's unique technology allows online and offline advertisers and publishers to consistently increase revenues from mobile, print, search and email campaigns by tracking the phone calls generated by such ads. Consumers are calling advertisers tens of billions (yes billions) of times a year to inquire about products and to buy things.

Netflix 191

Netflix Blogging Mobile Advertising 191

Berkonomics

JULY 25, 2013

On the other hand, your target audience is already talking to their friends and associates about products and services they like and use. Email readers, continue here.] How do you engage your customers in a conversation instead of merely broadcasting your message again and again in hope that some one remembers it?

Social Media 179

Social Media Advertising .Net Content 179

Both Sides of the Table

MARCH 6, 2011

That, plus I love the space of high-customer-service, focused eCommerce for moms worried about what their kids eat & wear.&#. Because my wife is a superstar she published them all on a blog here along with much other wonderful type-A mom advice. He had just written another one of his way-over-the-top blog posts.

Startup 292

Startup Venture Capital Blogging Summary 292

Both Sides of the Table

JANUARY 10, 2010

I wrote a blog post related to this called Is it Time to Earn or to Learn? I got to experience much of the local culture and customs. Getting Your Work Schedule on Your Terms – Many people in America sit at their desk much of the day and have email open. He then goes on to recommend that you do email just once / week.

Startup 295

Startup Email Technical Review Course 295

Both Sides of the Table

MARCH 22, 2010

It got me thinking, which for me is always the sign of a good blog post. Use the fact that you were on an anointed list to build credibility when you eventually approach journalists (and VC’s, customers, employees). Don’t put in the time to getting coverage until your product rocks. I think Robert’s right.

Tips 307

Tips Startup Press Blogging 307

socalTECH

FEBRUARY 7, 2012

It's like WordPress, but instead of blogging, it provides an online community, which is self-hosted. That's funding our new product, FanMix, which is a a social media tool. However Gmail is only private email conversations. They'll reply to my emails in half an hour, and give us great feedback on what we're doing.

Startup 242

Startup CTO Coach Blogging Social Media 242

Both Sides of the Table

DECEMBER 5, 2010

This blog post originally appeared in serialized form here on TechCrunch. If you came here via a direct link you might want to check out the more detailed full version on my blog, which is here. Suddenly we were all creating blogs on Blogger.com, Typepad & WordPress. But the masses didn’t want to blog.

Social Network 297

Social Network Networking Web 2.0 Web 297

InfoChachkie

AUGUST 22, 2012

The following guest post comes from Sean Percival, CEO of Wittlebee , a kids clothing club that sends its customers a new customized box of clothes every month, based on their children's age, color preferences and geographic location. That’s also the case on Pinterest where he pins bits of awesome and products he loves.

Blogging 178

Blogging RSS Social Network Screening 178

TechCrunch LA

APRIL 12, 2018

Located at the southeastern tip of the San Fernando Valley, the Los Angeles suburb counts its biggest employers as the adhesive manufacturer Avery Dennison; the Los Angeles industrial team for the real estate developer CBRE; the International House of Pancakes; Disney Consumer Products; DreamWorks Studios; Walt Disney Animation and Univision.

Glendale 271

Glendale Los Angeles Startup Technical Review 271

InfoChachkie

JULY 5, 2012

Coull Entrepreneurs Get More Customers. We develop products that contextually engage the user at the moment at which they are most actively engaged with a given concept. You can also check out my blog for emerging entrepreneurs HERE. . Coull Offers Advertisers Video Skimlinks. <JG Stitching Content With Commerce.

Customer 133

Customer Custom Entrepreneur Advertising 133

Both Sides of the Table

AUGUST 2, 2009

Twitter is the new CRM (customer relationship management) channel. Capture the data – the currency of online direct marketing prior to Twitter was the email address. If a brand had your email address and permission from you to send occasional messages to you then you could effectively market new products or services.

Social Network 235

Social Network Writing Tool Startup 235

Both Sides of the Table

JULY 25, 2010

I recently read a book I’d highly recommend to every reader of this blog called “ Yes, 50 Scientifically Proven Ways to be Persuasive &# by Robert B. Anything requiring lead generation and/or customer acquisition I call Matt Coffin. We all want authorities who are smarter on specific topics than we are.

Guide 293

Guide Funding Venture Capital Technical Review 293