Startup Professionals Musings

DECEMBER 20, 2021

With real-time online reviews and feedback via the Internet, and instant relationships via social media, a voice from the top that is inconsistent with what is heard from the firing line defines a dysfunctional and noncompetitive company for today’s customer. Thus team makeup is the critical success factor.

Class 155

Class Develop Development Startup 155

Both Sides of the Table

AUGUST 25, 2011

Even from a young age, my experiences as president of my college fraternity were more formative in my experiences as an entrepreneur than my economics classes were. But poly sci taught me critical thinking and writing skills that I didn’t get in my econ classes. My political science degree was more helpful than my economics degree.

Class 334

Class Writing Web 2.0 Offshore 334

Both Sides of the Table

OCTOBER 22, 2009

Only Hire A+ People Who Punch Above Their Weight Class. I believe that you should always hire people are are looking to “punch above their weight class,&# which means to hire people who want to be one league above where they are today. Weight Class : Let’s take sales. I’m not one of those. Your solution?

Startup 327

Startup Sales Class CIO 327

Startup Professionals Musings

MAY 9, 2022

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. Keep your team happy to create engaged customers. Build relationships and stop surveying customers.

Customer 123

Customer Custom Services Training 123

Berkonomics

AUGUST 24, 2017

As my enterprise computer software company which produced innovative lodging systems for hotels and resorts grew quickly, we found ourselves straining to keep up with the hiring and training of good customer support representatives, a critical part of the equation then and still so today in the 24-hour environment of hotel front desk operations.

Training 243

Training Resource Press Satisfaction 243

Startup Professionals Musings

SEPTEMBER 1, 2023

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Start with feedback from real customers, set measurable objectives, and make sure rewards and incentives are tempered by customer experiences, rather than only internal thresholds.

Customer 106

Customer Custom Startup Competition 106

Berkonomics

DECEMBER 28, 2017

Email readers, continue here…] The format also calls for the CEO to examine his calendar over time and report classes of activities by percentage of total time spent, so that the group may add comments about use of CEO time to the critique.

Class 243

Class Organization Activity Customer 243

Both Sides of the Table

OCTOBER 25, 2014

Recruiting – One of the hardest tasks of any startups is recruiting world-class talent. Enterprise Sales – The very first thing a potential customer does when you email or call to set up a meeting is Google you. So does the enemy who is fighting for the customer to choose another vendor. Ironic, of course.

Press 415

Press Google Course Writing 415

Both Sides of the Table

NOVEMBER 4, 2010

Reading it felt like read a university book for an economics class and no wonder since he’s a professor at Harvard Business School. This is important because the customers they serve (the red line) demand a product that meets their complex requirements. So the startups tend to focus on totally new customers. billion.

Startup 376

Startup Framework Marketing Customer 376

InfoChachkie

APRIL 16, 2012

The Lean Startup approach dictates that successful customer development is an iterative process. Eric (Ries) was a student in one of the very earliest customer development classes at Berkley. Four Steps was essentially my class notes. If you haven't already subscribed yet, subscribe now for. Preaching What You Live.

Startup 229

Startup Class Press Custom Development 229

InfoChachkie

NOVEMBER 5, 2012

Steve's first question was, “Who are our customers?" I) took the 300 latest cards, personally wrote a questionnaire and called 300 customers. SuperMac's main customer base were color desktop professionals. All of a sudden I now had customers telling what market, how to reach them and what applications are important.

Marketing 271

Marketing Startup Sales Customer 271

Both Sides of the Table

OCTOBER 12, 2010

I see way too many startup founders who don’t have experience in selling and probably don’t feel that comfortable going to customers and asking for orders. Spending time selling to customers is the best way to find out what their problems are and how good your solution currently is at mapping to their needs.

Sales 346

Sales Startup Technical Review Customer 346

Both Sides of the Table

APRIL 3, 2014

Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself. Obviously to understand a “class” of people you have to make broad generalizations. They are as good at selling you as they are at selling your product to customers.

Sales 382

Sales Help Startup Pricing 382

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. Sam’s vision was to build a world-class “reverse logistics” company that could be as ambitious as Amazon has been in delivering goods to our houses.

Startup 286

Startup Technical Review Customer Custom 286

TechCrunch LA

MARCH 2, 2021

“ We were targeted to a small number of very premier customers. Instead of relying on incumbent distribution platforms, customers control the audience relationship directly and maximize engagement and monetization in a way that fits with their brand objectives. Sales, Sony Music Entertainment, in a statement. .

Tool 315

Tool Commerce .Net Entertainment 315

Both Sides of the Table

NOVEMBER 4, 2012

1:45 Are you also making your Udacity class available online? 3:30 What is the class all about? 4:30 How did you come up with the idea of customer development? 37:45 Let’s talk about the dichotomy between customer development and Y Combinator? This video is pure gold. 1:00 My guest today is Steve Blank.

Startup 350

Startup Ideas Education Class 350

Berkonomics

JULY 31, 2014

Marketing is a science devised to help drive customers to your door. Use all the techniques you learn in marketing classes to drive demand. And finally: C=Customers, and more customers. Marketing should provide a pool of ready to listen customers, no matter what the price or complexity of the product.

Marketing 201

Marketing Demand Pricing Customer 201

Both Sides of the Table

APRIL 20, 2010

Trying to work without this person is like wanting to build a world class sky scraper but not having a great lead architect and civil engineer. They care about the quality of what is build more than they care about end customers. Others think you should never build anything highly scalable on Ruby.

CTO Hire 400

CTO Hire Fractional VPE Startup Outsource Development 400

socalTECH

DECEMBER 10, 2013

SHIFT''s flagship product is the SHIFT Open Marketing Cloud, which it says offers up "best-in-class" marketing apps to marketers, to help them reach customers on Facebook, Twitter, and LinkedIn. SHIFT said it has now raised $14M in funding. SHIFT is led by James Borow. READ MORE>>.

Tool 174

Tool Marketing Santa Monica Advertising 174

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 297

Generative AI TechEmpower CTO Hire Outsource Development 297

InfoChachkie

APRIL 25, 2011

If you are a leader at a startup and you are reading a business book, you are not closing customers, raising capital, improving your product, or spending time with your loved ones. I have used Guy’s previous book, The Art Of The Start (Art ), in my UC Santa Barbara New Venture Creation class for the past five years.

Technical Review 279

Technical Review Blogging Class Entrepreneur 279

InfoChachkie

MARCH 4, 2013

Their deep understanding of their customers, an uncompromising drive to create a quality product and the courage to ignore the music industry's formulaic approach to producing hits resulted in the creation one of the top selling non-compilation albums of all time. Any time will do."

Startup 269

Startup Cloud Computing RSS Writing 269

Berkonomics

APRIL 13, 2017

Test yourself as to whether you can identify the size of your market niche, and whether you can overcome the many barriers to access customers within your niche. A strategic relationship with one or more of the largest customers? Do you have a world-class management team? Is your market identifiable and accessible?

Patents 291

Patents Pricing Ideas Marketing 291

Berkonomics

JUNE 22, 2023

Test yourself as to whether you can identify the size of your market niche, and whether you can overcome the many barriers to access customers within your niche. A strategic relationship with one or more of the largest customers? Do you have a world-class management team? Where in industry life cycle? Are margins high enough?

Patents 286

Patents Pricing Ideas Marketing 286

Both Sides of the Table

DECEMBER 3, 2013

But what if you’re a credit card company and you want to know where to find your next customers? Already 2/3rds of our customers are ingesting 2 or more data sources including Facebook, Tumblr, WordPress, Bit.ly Pier who has built a world-class sales organization and processes. Those are the obvious cases. ” Steve.

Social Media 358

Social Media Yammer Invest Organization 358

Startup Professionals Musings

AUGUST 16, 2019

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. Keep your team happy to create engaged customers. Build relationships and stop surveying customers.

Customer 84

Customer Custom Training Satisfaction 84

socalTECH

FEBRUARY 12, 2014

San Diego-based ACTIVE Network is expanding its footprint in the parks and recreation management market, reporting this morning that it has signed up the cities of Phoenix, Portland, and Denver as customers of its ACTIVE Net software. Financial impact of the wins were not announced. READ MORE>>.

Activity 147

Activity Networking .Net San Diego 147

Both Sides of the Table

FEBRUARY 5, 2011

Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself. Obviously to understand a “class&# of people you have to make broad generalizations. They are as good at selling you as they are at selling your product to customers. Here are mine.

Sales 316

Sales Startup Pricing Customer 316

Berkonomics

AUGUST 3, 2023

Whether the partner is a supplier looking to gain a lock on your business as it grows or a customer looking to create a competitive barrier through use of your product, such an investment typically carries fewer restrictions than from a professional investor and less oversight. Professional angels: This is the arena where I work and play.

Venture Capital 295

Venture Capital Startup Class Invest 295

Berkonomics

FEBRUARY 15, 2024

The format also calls for the CEO to examine their calendar over time and report classes of activities by percentage of total time spent, so that the group may add comments about use of that person’s valuable time to the critique. How much time do you devote to each type of activity? That last 10% is most important and often overlooked.

Class 194

Class Organization Technical Review Activity 194

socalTECH

OCTOBER 28, 2010

We had the idea to rent out a local school over spring break, put up a website ad, and start offering classes. Someone from Vienna, Austria, came to our first class--and we were amazed. It gave us the confidence to rent space for classes and form a school. That's how we really started. In our first year in businss, we had $1.7

Startup 242

Startup Web Design Writing Web 242

Berkonomics

FEBRUARY 18, 2021

Marketing is a science devised to help drive customers to your door. More we are taught in marketing classes. Use all the techniques you learn in marketing classes to drive demand. C=Customers, and more customers. Existing customers have low acquisition costs, addressing the “D” in the equation.

Marketing 156

Marketing Demand Class Pricing 156

Both Sides of the Table

SEPTEMBER 30, 2011

How do you get access to customers? 15:00 Hire somebody who will punch above their weight class. how can you evaluate a good sales person? how do you know one when you see them? How much to compensate them? how to structure the comp plan. getting past the assistant. when to call. is it OK to call an exec on his mobile phone.

Software Review 300

Software Review Sales Tips Help 300

TechCrunch LA

AUGUST 18, 2022

The company, which uses private terminals at the airport it serves, will adjust its schedule based on customer demand (and the seasons) as it expands its fleet in the coming months. That’s significantly more than for a first-class seat on a domestic airline but also significantly more affordable than a private jet charter. .

Los Angeles 255

Los Angeles Capital Customer Custom 255

Both Sides of the Table

MAY 27, 2013

But the thing I am most proud of about Rob is that he has taken a company with a uniquely talented founder & CTO – Nick Halstead – and managed to build a very tight working relationship with Nick where we drive world-class product development without having the usual founder / CEO conflicts. Ask for short conference calls.

Tips 365

Tips Email Venture Capital CTO Coach 365

Berkonomics

JUNE 8, 2017

Whether the partner is a supplier looking to gain a lock on your business as it grows or a customer looking to create a competitive barrier through use of your product, such an investment typically carries fewer restrictions than from a professional investor and less oversight. It’s an option, even though an expensive one.

Venture Capital 266

Venture Capital Class Invest Equity 266

Berkonomics

JULY 23, 2011

There are five major classes or niches a company should examine and make its own in calculating positioning in the marketplace. Mercedes offers a premium automobile with its customers expecting luxury first, quality second, service third, and price a distant fourth. They are: Price. Innovation.

Pricing 197

Pricing Examples Class Course 197