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Improving Sales: The Excuse Departement is Closed

Both Sides of the Table

Specifically what is often not in the DNA of founders are sales skills. The result is a lack of knowledge of the process and of sales people themselves. I had never had any sales training so everything we did for the first couple of years was instinctual. I boil it down to this: sales people are sales people.

Sales 316
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Your board should protect you!

Berkonomics

They write in their investment documents that they will occupy a seat on the board for as long as they are invested in the company, thinking of this as a protection for their investment and tool for them to influence growth. All other board functions are secondary. Shareholders such as investors are granted few rights by law.

Class 282
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Some Thoughts about Selling at Startups

Both Sides of the Table

Jeff (also an HBS alum) co-teaches the LTV course with Professor Eisenmann about a student of theirs who had written a blog post about sales taking on some of my previous assertions. That student is Erin McCann who formerly worked in sales at Google, so she has some ground to stand on in her assertions. Specifically, 1.

Startup 319
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Avoid Monoculture. Travel. Read Widely. Let Experience be Your Compass.

Both Sides of the Table

Even from a young age, my experiences as president of my college fraternity were more formative in my experiences as an entrepreneur than my economics classes were. But poly sci taught me critical thinking and writing skills that I didn’t get in my econ classes. Don’t get me wrong – I loved economics. It globalizes.

Class 334
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How I Got the Monkey Off My Back – Today Was a Good Day

Both Sides of the Table

As a result I didn’t write my first venture capital check until March 2009 – exactly 5 years ago. It turns out it actually takes time to build a high-growth business with differentiated intellectual property and roll out large, enterprise-class marketing solutions. 5 years ago. 5 years ago. The monkey on my back.

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The Silent Benefits of PR

Both Sides of the Table

Recruiting – One of the hardest tasks of any startups is recruiting world-class talent. Enterprise Sales – The very first thing a potential customer does when you email or call to set up a meeting is Google you. but didn’t convert to sales. It doesn’t work that way. Classmates call. Press matters.

Press 415
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What I Would Look for When Choosing a VC – Knowing What I Know Now?

Both Sides of the Table

So I thought I’d write about out with what I would look for in a VC knowing what I know now and why. Of course it is super helpful if a VC can drop you in to important people for business development, recruiting, PR, sales and eventually M&A. Neither class of people should give up easily. Most VCs are book smart.