Both Sides of the Table

JANUARY 22, 2014

VCs should be more of a coach than proscriptively telling you what to do. To be clear – I’m not saying huge successes make a VC less likely to be helpful to you – I’m just saying it’s not a guaranteed predictor. I would call their portfolio companies and ask how helpful or not they’ve been.

Venture Capital 364

Venture Capital Coach Writing SaaS 364

socalTECH

OCTOBER 17, 2014

According to CallFire, it donated $10,000 in credits on the service to fitkidsAmerica , a nonprofit which fights childhood obesity through after school programs and camps, in the name of its customer, Flywheel , which sent the two billionth message. READ MORE>>.

Santa Monica 187

Santa Monica Coach Activity Platform 187

Both Sides of the Table

FEBRUARY 7, 2013

He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. I acted as the occasional mentor, advisor and coach to Ethan. When Ethan was considering leaving Google we talked about it. The company was called Red Beacon.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Both Sides of the Table

MARCH 28, 2010

.&# In many of the meetings you’d meet clients who would tell you everything you needed to know, would offer to help you and then would never follow up on the help that they had offered. And he was one of those guys that you meet and you just want to help because he’s so earnest and nice. He had a family.

Startup 378

Startup Framework Slides Coach 378

Both Sides of the Table

OCTOBER 12, 2010

I see way too many startup founders who don’t have experience in selling and probably don’t feel that comfortable going to customers and asking for orders. Spending time selling to customers is the best way to find out what their problems are and how good your solution currently is at mapping to their needs.

Sales 346

Sales Startup Technical Review Customer 346

socalTECH

APRIL 17, 2015

Lytx said Canal will offer up its Lytx DriveCam Program to its fleet customers as a value added service. Lytx said its Lytx DriveCam Program helps prevent collisions, reduce injuries and save lives by offering up video, predictive analytics, real-time driver feedback and coaching for fleets. READ MORE>>.

Customer 100

Customer Custom San Diego Coach 100

Startup Professionals Musings

DECEMBER 7, 2019

While starting a new business always involves tackling many new challenges, I’ve personally found myself reluctant to ask for help. Thus, in my consulting with entrepreneurs, I always encourage them to get more comfortable asking for help. Of course, there are good ways and bad ways to ask for help.

Help 123

Help Entrepreneur Course IBM 123

Both Sides of the Table

JULY 1, 2010

As a CEO you never stop needing to go on sales calls (or to work the phones in telesales or customer support) and ceasing to do this as your company grows because you’re focusing on investors, recruiting, PR or whatever is a mistake. As a content management system we had lots of write activities and went with Postgres.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114

Customer Custom Satisfaction Metrics 114

InfoChachkie

MARCH 3, 2014

August Scott began her Zappos career in their customer support call center. Her positive attitude and willingness to take chances rapidly propelled her to the coveted and influential position of Coach. Several Zappos employees had mentioned "Coach" and the impact she has had on the corporation during our tour. and I loved it.

Coach 182

Coach Startup Study Customer 182

Both Sides of the Table

MAY 27, 2013

Understanding where your VC partner sits in their respective fund and where their fund is in the cycle of its investment lifecycle will help you understand your VCs behavior. In addition to helping manage the board Chris also helps represent the interests of the angel investors / common stock holders.

Tips 365

Tips Email Venture Capital CTO Coach 365

Both Sides of the Table

FEBRUARY 5, 2011

So I did want any rational person who wants to improve does – I hired a coach. Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself. They are as good at selling you as they are at selling your product to customers.

Sales 316

Sales Startup Pricing Customer 316

Startup Professionals Musings

JUNE 12, 2019

Much has been written recently about the requirement to focus today on the total customer experience, as a competitive edge or even for survival. The challenge I hear from savvy business owners and entrepreneurs operating on a shoestring is that providing a superior customer experience costs money.

Customer 96

Customer Custom Coach Pricing 96

Startup Professionals Musings

JUNE 30, 2021

Based on my own years of experience helping new businesses grow, I’d like to offer my own summary of some key lower-level action items, which I believe every business professional and entrepreneur can learn and practice to their advantage: Show ambition and a sense of urgency in every role. Build community with team members and advisors.

Coach 162

Coach Startup Resource Competition 162

Both Sides of the Table

SEPTEMBER 13, 2011

If they’re not running their business then perhaps the wrong person was picked as CEO or perhaps they need more mentorship / coaching to better allocate their time. Of course they “need&# the title to convince customers, biz dev partners and VCs that they’re to be taken seriously.

Startup 325

Startup Technical Review Sales Report 325

socalTECH

SEPTEMBER 6, 2019

The programs--which does not charge fees or take equity from companies in its program--says it is seeking nine early stage startups to take part in its eight-week program, designed to help early stage startups. Startup Boost Los Angeles says its program includes six weekly workshop sessions and one demo night hosted by Google, in Venice.

Los Angeles 154

Los Angeles Class Angel Startup 154

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. The right people will recognize the big picture.

Coach 174

Coach Activity Customer Custom 174

TechCrunch LA

AUGUST 11, 2021

But for creators seeking to monetize their following, these newer platforms may be more attractive to some creators, since they already have built-in tools to help them monetize their followings. We decided to go with this model because we really want to have a relationship where we help the creators really make money. With its $5.5

Platform 286

Platform Commerce Startup Tool 286

Both Sides of the Table

NOVEMBER 19, 2009

Yes, I know it’s my job as the CEO to be the coach for people and that’s fine. Maybe it helps that I love controversy and pushing the boundaries so people felt it was OK for them to do it as well. but there are some people you just take an (extra) liking to and want to help. This was such a guy. “Why?&#

Entrepreneur 414

Entrepreneur Technical Review Slides CTO Coach 414

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Over time you start to figure out who you customers are and how to sell to them or how to get them to adopt your products if you’re a consumer-oriented startup.

Startup 325

Startup Sales Technical Review Software Review 325

Startup Professionals Musings

SEPTEMBER 22, 2017

In reality, business success and satisfaction is about doing the right things at the right time, which requires leadership and coaching. But coaching doesn’t always work the way you expect. Trevor is a veteran coach who has helped hundreds of entrepreneurs, organizations, and business families across the country.

Coach 57

Coach Training Summary Tool 57

socalTECH

NOVEMBER 2, 2017

com) � backed by local investors Rincon Venture Partners and Bonfire Ventures�is helping to solve that problem, with its career pathing software designed for helping employees at large enterprises figure out what's next. It helps you figure out what you can do in a business, what roles are available, what might be my future here.

Help 100

Help Southern California Startup Technical Review 100

Startup Professionals Musings

FEBRUARY 12, 2021

For example, Elon Musk says he seeks out innovations from his team by constantly asking them how they can make things better, how often they get out of internal meetings and into customer shops, and actively encouraging them to try new things. Spend more time mentoring and coaching your team.

Tips 159

Tips Satisfaction Coach Mentor 159

Both Sides of the Table

NOVEMBER 18, 2012

Sign up customers who are paying you money for a service you can’t 100% guarantee is going to be operational for the full period that they’re expecting. I didn’t want to disappoint my customers. People seldom understand that when enterprise customers choose your software it isn’t just a purchase order.

Blogging 420

Blogging Press Entrepreneur Venture Capital 420

Both Sides of the Table

SEPTEMBER 19, 2010

He’s bound to be able to help a company or two at the time of a sale. And key driver of success will be the ability to help companies exit to the right buyer and importantly at the right time. I agreed to help. didn’t buy the company but having them on board as serious potential buyer helped our ultimate sale.

Invest 280

Invest Angel Venture Capital Yahoo 280

Startup Professionals Musings

NOVEMBER 27, 2020

Often, it helps to use storytelling to make the message more memorable, or allow others to relate your and their needs. It has to start with people understanding your vision and values, seeing through your actions that you are committed to the same, and transparently asking them to help get you there.

Coach 144

Coach Customer Custom Entrepreneur 144

Both Sides of the Table

JANUARY 27, 2013

After that a meme developed amongst many startups (and the advisors that coached them) that, “TechCrunch didn’t matter. I mostly like to have coverage in the tech press where most of my customers (entrepreneurs) and business partners (other VCs) are. You should focused on getting coverage where your users are.”

Blogging 309

Blogging Journal Press Startup 309

Both Sides of the Table

MAY 1, 2010

VC’s Want to Help! “The overwhelming majority of VCs I’ve worked with get up in the morning and think about how they’re going to help their portfolio companies that day.&#. . Most VC’s want to help. So help your VC’s help you. Yet they WANT to help. That’s it.

Startup 301

Startup Venture Capital Software Review Email 301

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. Everyone needs to understand what drives you, and how they can help you achieve your purpose.

Technical Review 143

Technical Review Coach Mentor Customer 143

Both Sides of the Table

SEPTEMBER 8, 2010

Once you’ve been around for a few years, attracted some great people, landed real, paying customers and raised venture capital you’ve likely got a talented team around you. In your case this might simply be a VP of Sales or Customer Support for multiple locations. You’re suddenly free to focus your energies elsewhere.

Venture Capital 319

Venture Capital Startup Sales Customer 319

Both Sides of the Table

DECEMBER 11, 2022

In those years I learned to properly build product, price products, sell products and serve customers. I had realized that I didn’t have it within me to be as good of a player as many of them did but I had the skills to help as mentor, coach, friend, sparing partner and patient capital provider.

Venture Capital 466

Venture Capital Startup Marketing Pricing 466

Berkonomics

OCTOBER 27, 2022

I recall one of my CEO’s when I was his chairman, stating, “If you are not serving our customers, then you should be supporting those who do”. How do you frame menial desk jobs as “customer support?”. Some accounts payable invoices come from suppliers providing the company resources to serve the customer. Shout it out! .

Resource 156

Resource Customer Custom Coach 156

Startup Professionals Musings

APRIL 24, 2017

We all know some peers in business who could use some coaching to unleash their potential and optimize performance, but would you know how to do the job if they asked you for help? In an effort to help myself, I read a new book on this topic, “ The Master Coach ,” by Gregg Thompson. Self-centered members need coaching.

Coach 54

Coach Satisfaction Organization Guide 54

Startup Professionals Musings

APRIL 30, 2021

Help people uncover and apply their strengths. Most people don’t recognize their own strengths, and need your help, as well as strength assessment tools, to capitalize on them. Help your team members eliminate uncalled-for or gratuitous emotions, caused by internal fears, and show compassion and support to get real engagement.

Satisfaction 168

Satisfaction Coach Resource Tool 168

Both Sides of the Table

MAY 19, 2018

Your historical trading information including financials and a “customer file” which shows the history of your transactions so that investors can run “cohort” analyses Customer reference, personal references, key team members, compensation, cap table, stock option plan, etc. But just putting a customer reference list in a data room?

Funding 336

Funding Venture Capital Startup Email 336

Both Sides of the Table

OCTOBER 22, 2009

And you can always bring on a senior person as a mentor / coach to help guide you personally to become a better sales leader until you’re ready for somebody more senior on your team. He helped set up senior meetings for me based on his personal relationships with people. I had always been a scrappy entrepreneur.

Startup 327

Startup Sales Class CIO 327

Both Sides of the Table

MAY 25, 2013

The best VCs don’t try to help entrepreneurs. But the people whom I consider best in this industry are quite helpful indeed. And Coach Campbell. Great VCs create the fabric of their success by backing the best entrepreneurs they have access to and then helping them to lean on the scales. Not according to my sources.

Venture Capital 374

Venture Capital Entrepreneur Invest Funding 374