Startup Professionals Musings

APRIL 30, 2021

Every study shows that people are really engaged in their work, if they feel that it has value and purpose. You must start this process by sharing your own values and priorities, and explaining how you see the work values relate to the bigger picture of customer satisfaction and a better future for all.

Satisfaction 168

Satisfaction Coach Resource Tool 168

Startup Professionals Musings

FEBRUARY 11, 2022

Coach for productivity, performance, and creativity. The traditional once-yearly look-backward performance paradigm has to be replaced by daily or weekly coaching focused on a career roadmap ahead. The costs of these elements will be more than repaid by employee engagement and customer loyalty.

Coach 132

Coach Satisfaction Startup Organization 132

Startup Professionals Musings

FEBRUARY 9, 2022

In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.

Coach 120

Coach Satisfaction Customer Custom 120

Startup Professionals Musings

MARCH 4, 2022

If you aren’t yet adapting to the market and your customers, you are falling behind. I define business agility for my consulting clients as the ability to change your business rapidly to meet customer and environmental changes, with minimal organizational disruption and cost. Be proactive rather than reactive to market change.

Competition 148

Competition Metrics Demand Customer 148

Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Other studies have shown a return of up to 400 percent for this approach.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

AUGUST 6, 2021

Numerous psychology studies, as well as my own experience, indicates that intrinsic motivators (such as a sense of purpose, meaning, loyalty) are more powerful and durable than financial rewards. It also attracts more customers. The solution is to hire carefully, and then focus on personal motivators, as well as training and coaching.

Company 162

Company Companies Summary Coach 162

Startup Professionals Musings

MARCH 4, 2012

Jim Stengel, in his latest book “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Train all the time.

Training 109

Training Startup Study Customer 109

Startup Professionals Musings

NOVEMBER 15, 2014

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

Writing 111

Writing Coach Incubator Entrepreneur 111

Startup Professionals Musings

AUGUST 29, 2012

Michael Useem of Wharton, in his book, “ The Leader’s Checklist ,” outlines 15 mission-critical leadership principles, and also includes six avenues of learning for new entrepreneurs to activate their leadership skills: Study leadership moments. Solicit coaching and mentoring. Endure extremely stressful leadership moments.

Study 94

Study Startup Activity Mentor 94

Startup Professionals Musings

APRIL 8, 2013

Jim Stengel, in “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Set your standards very high.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

AUGUST 20, 2022

A design mindset is not product-focused - it’s solution focused and action oriented towards creating better customer experiences and value. Yet I believe the role and requirements continue to evolve, as detailed in the book, “ Innovation by Design ,” by Thomas Lockwood and Edgar Papke, based on their studies.

Design 106

Design Coach Ideas Organization 106

Startup Professionals Musings

JUNE 21, 2011

Michael Useem of Wharton, in his new book, “ The Leader’s Checklist ,” outlines 15 mission-critical leadership principles, and also includes six avenues of learning for new entrepreneurs to activate their leadership skills: Study leadership moments. Solicit coaching and mentoring. Endure extremely stressful leadership moments.

Activity 94

Activity Study Mentor Coach 94

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty.

Coach 95

Coach Technical Review Satisfaction Examples 95

socalTECH

MAY 30, 2019

Now we have a thousand large companies into it, and if you name a big company, they're a customers of ours, from Starbucks to NASA. The minute a customer hired us to deal with their transitioning employees, the first thing we could do is sayhey, it's not all bad, there are over 150 companies looking for someone just like you in your area.

Content 193

Content Social Network Coach Help 193

Startup Professionals Musings

OCTOBER 10, 2015

Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? The good news is that none of these need be mutually exclusive, according to recent studies of market trends. Be a coach, rather than a dictator. Provide leadership to your team for doing the right thing.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

JULY 18, 2015

It is not limited to the realm of the top executive or board of directors, who could bring in consultants for studies and analysis. Treat a startup as a customer, not a client. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

OCTOBER 15, 2016

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

Entrepreneur 98

Entrepreneur Tips Writing Coach 98

Startup Professionals Musings

OCTOBER 28, 2018

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

Startup 97

Startup Writing Coach Incubator 97

Startup Professionals Musings

NOVEMBER 13, 2019

A design mindset is not product-focused - it’s solution focused and action oriented towards creating better customer experiences and value. Yet I believe the role and requirements continue to evolve, as detailed in the classic book, “ Innovation by Design ,” by Thomas Lockwood and Edgar Papke, based on their studies.

Design 97

Design Coach Ideas Organization 97

Startup Professionals Musings

JULY 5, 2020

In the entrepreneur world, your perception is equally critical, except the “managers” in this world are your investors, customers, vendors, business partners, and team members. Use the idea to kick-start your relationships with co-founders, investors, customers and business partners. Remember the rule of one.

Startup 132

Startup Tips Ideas Entrepreneur 132

Startup Professionals Musings

DECEMBER 4, 2020

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. They are always on the lookout for talent by peer networking, studying competitors, and working with top university contacts.

Oracle 124

Oracle Organization Examples Coach 124

Startup Professionals Musings

OCTOBER 13, 2023

In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, “ Head and Heart: The Art of Modern Leadership ,” by Dr. Kirstin Ferguson. I believe that a fully engaged team is the key to both productivity and agility in the face of change.

Case Study 112

Case Study Study Startup Examples 112

Startup Professionals Musings

JANUARY 21, 2022

You must take the initiative to talk to customers, suppliers, other employees, and understand the process. Studies show that public peer recognition programs are often more effective than big bonuses or cash rewards. The key here is to adopt a “ proactive personality.”

Framework 127

Framework Organization IBM IBM 127

Startup Professionals Musings

JULY 25, 2012

Translating that into business value, a study by Wirthlin Worldwide concluded that 80% of customers still base a good portion of their buy decision on their perception of that firm’s ethics. Leading people to do the right thing as a team is one of the most challenging things to teach and coach. Balance work and life.

Entrepreneur 97

Entrepreneur Startup Coach Satisfaction 97

Startup Professionals Musings

MAY 11, 2019

Coach for productivity, performance, and creativity. The traditional once-yearly look-backward performance paradigm has to be replaced by daily or weekly coaching focused on a career roadmap ahead. The costs of these elements will be more than repaid by employee engagement and customer loyalty.

Company 78

Company Companies Coach Satisfaction 78

Startup Professionals Musings

MAY 17, 2011

Translating that into business value, a study by Wirthlin Worldwide concluded that 80% of customers still base a good portion of their buy decision on their perception of that firm’s ethics. Leading people to do the right thing as a team is one of the most challenging things to teach and coach. Balance work and life.

Startup 91

Startup Coach Satisfaction Customer 91

Startup Professionals Musings

OCTOBER 24, 2013

In the entrepreneur world, your perception is equally critical, except the “managers” in this world are your investors, customers, vendors, business partners, and team members. Use the idea to kick-start your relationships with co-founders, investors, customers and business partners. Remember the rule of one.

Entrepreneur 109

Entrepreneur Startup Ideas Social Network 109

Startup Professionals Musings

AUGUST 28, 2012

Trevor is a highly successful serial entrepreneur and success coach who has studied this phenomenon for many years, including the latest findings in neuroscience. I’ve seen it too often in real life, and it was reinforced to me recently when I read a new book by Trevor Blake, “ Three Simple Steps: A Map to Success in Business and Life.”

Entrepreneur 104

Entrepreneur Startup Press Coach 104

Startup Professionals Musings

MAY 14, 2014

Sponsored by VISA Business Running a small business as an entrepreneur is a never-ending challenge of new products, customers, competitors, and an unpredictable economy. They forget that they became entrepreneurs, according to the “ DNA of an Entrepreneur ” study a while back, for just this flexibility.

Startup 92

Startup Tips Satisfaction Entrepreneur 92

Startup Professionals Musings

OCTOBER 7, 2013

Trevor is a highly successful serial entrepreneur and success coach who has studied this phenomenon for many years, including the latest findings in neuroscience. I’ve seen it too often in real life, and it was reinforced to me a while back in a book by Trevor Blake, “ Three Simple Steps: A Map to Success in Business and Life.”

Entrepreneur 100

Entrepreneur Startup Press Coach 100

Startup Professionals Musings

JUNE 2, 2019

In this era of rapid change, you can’t afford to stop learning, or you will find that your competitors, your customers, and your team, may soon be following someone else. In fact, you may have noticed in a recent study , that the business CEO turnover rate last year was the highest in 10 years, and may go even higher this year.

Tips 97

Tips Mentor Coach Metrics 97

Startup Professionals Musings

MAY 6, 2017

Coach for productivity, performance, and creativity. The traditional once-yearly look-backward performance paradigm has to be replaced by daily or weekly coaching focused on a career roadmap ahead. The costs of these elements will be more than repaid by employee engagement and customer loyalty.

Satisfaction 67

Satisfaction Coach Startup Organization 67

Startup Professionals Musings

AUGUST 19, 2023

These leaders not only recognize team members who have high potential, but they willingly and selflessly customize their coaching to what these special protégés really need. They are always on the lookout for talent by peer networking, studying competitors, and working with top university contacts.

Oracle 94

Oracle Organization Examples Coach 94

Startup Professionals Musings

DECEMBER 4, 2017

A design mindset is not product-focused - it’s solution focused and action oriented towards creating better customer experiences and value. Yet I believe the role and requirements continue to evolve, as detailed in a new book, “ Innovation by Design ,” by Thomas Lockwood and Edgar Papke, based on their most recent studies.

Design 62

Design Coach Organization Ideas 62

socalTECH

MAY 23, 2017

He was just a friend from church, and we actually connected at church through bible study. Bill talks about growing up at the Naval Academy with his father, who was an assistant football coach there, and saying that was the most impactful experience on his coaching career. My experience with Randy was much like that.

Startup 113

Startup Southern California UCLA Technical Review 113

InfoChachkie

FEBRUARY 1, 2016

Then engage your would-be Bro as a peer, a courtesy they may seldom experience from most of their harried, self-absorbed customers. He was clearly studying a textbook. Such similarities lead to liking and liking ensures that your Bro will relate to you as a kindred soul, rather than another anonymous customer.

Class 100

Class Southern California Startup Slides 100

TechCrunch LA

MAY 14, 2020

. “We launched a telehealth product in 48 hours, we converted the majority of our visits for the next month in person online and we had really, really great feedback and customer response — both in terms of adoption but repeat visits as well. though Carmy notes it’s only “in network” (i.e.

Startup 140

Startup Los Angeles Platform Research 140