Tech Zulu Event

NOVEMBER 30, 2012

James (chairman of the Althea Foundation) and appointed Adam Sroka as Senior Vice President of Technology in a move to make business transactions simple and secure. . Jackson , “This financing round, coupled with hiring Adam Sroka as our head of technology, puts CapLinked in a position to further enhance our enterprise product offerings.”.

Technical Review 88

Technical Review Software Review Bertelsmann Technology 88

Startup Professionals Musings

APRIL 16, 2022

” by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. I will summarize these here, with my insights, for your review and implementation: Physical health. Remember that team members are people first, not just another technical solution component. Emotional stability.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

JANUARY 25, 2016

If you can’t provide a memorable customer experience, your startup won’t survive very long these days. According to many observers , we can thank or blame technology for these higher expectations, providing information at the speed of light, leading everyone to expect more. Every job on your team drives your customer experience.

Customer 55

Customer Custom Startup Coach 55

Startup Professionals Musings

JANUARY 15, 2020

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Leadership brand development.

Technical Review 124

Technical Review Organization Coach Invest 124

Both Sides of the Table

SEPTEMBER 13, 2011

Many times they also pick up product and tech, too. Often times you find the CEO who really just likes to do product or tech. Similarly I talk to CEOs who can’t do a sales pipeline review with me. I once did due diligence on a potential investment where the CEO was projecting $9 million in sales for his next 12 months.

Startup 325

Startup Technical Review Sales Report 325

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Both Sides of the Table

DECEMBER 11, 2022

In those years I learned to properly build product, price products, sell products and serve customers. SEEING THINGS FROM THE VC SIDE OF THE TABLE While I was a VC in 2007 & 2008 those were dead years because the market again evaporated due the the Global Financial Crisis (GFC).

Venture Capital 466

Venture Capital Startup Marketing Pricing 466

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. I have seen too many careers and businesses fail due to projects that went off the rails. Loners need not apply.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JANUARY 19, 2022

I was pleased to see some specific guidance on how team members can better communicate their value at work, without self-aggrandizing, in a new book, “ Influence and Impact ,” by Bill Berman and George Bradt, who speak from experience as a psychologist, and years of coaching in companies across multiple industries.

Coach 119

Coach Organization Technical Review Satisfaction 119

Startup Professionals Musings

APRIL 1, 2023

In the entrepreneur world, your perception is equally critical, except the “managers” in this world are your investors, customers, vendors, business partners, and team members. Use the idea to kick-start your relationships with co-founders, investors, customers and business partners. Remember the rule of one. Success leverages success.

Startup 117

Startup Ideas Social Network Technical Review 117

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Meet team members on their own turf.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

AUGUST 4, 2019

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Marketing 97

Marketing Entrepreneur Startup Technical Review 97

Both Sides of the Table

JULY 1, 2010

You’ll get sales information from your VP of Sales, marketing information from your VP Marketing, tech information from your CTO and so on. By going on sales calls you pick up directly the feedback of what customers want and also what they’re telling you about competition.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

Startup Professionals Musings

AUGUST 17, 2022

Technical skills are important, but your ability to build and nurture relationships with others is more important for leadership growth and career advancement today. Take full advantage of every mentoring and coaching opportunity, and network with peers both inside and outside the company.

Tips 121

Tips Social Media Mentor Technical Review 121

Startup Professionals Musings

NOVEMBER 16, 2018

As the rate of change continues to increase in business and technology, the more I’m convinced that marketing is the primary key to success for a new venture. Yet I find that many technical founders don’t feel they need it at all, or at best point to one person on the team who is marketing. The result is no deal.

Marketing 71

Marketing Tips Technical Review Social Media 71

Startup Professionals Musings

MARCH 21, 2016

Next comes the more arduous process of reviewing every applicant, looking for key attributes including the following. On a business team, the ability to communicate verbally and in writing is more important than technical depth. Get it reviewed and approved by peers, including salary and perks. Good communication skills.

Technical Review 56

Technical Review Coach Training Screening 56

socalTECH

NOVEMBER 2, 2017

Anne Fulton: Fuel50 is a career pathing startup, part of the HR technology landscape. We're a disruptor, the third wave in human resources technology. You can find a mentor, a coach, a project, or experience, to help you prepare for the role you are looking for. How is it your first customer was in Australia?

Help 100

Help Southern California Startup Technical Review 100

Startup Professionals Musings

JULY 5, 2020

In the entrepreneur world, your perception is equally critical, except the “managers” in this world are your investors, customers, vendors, business partners, and team members. Use the idea to kick-start your relationships with co-founders, investors, customers and business partners. Remember the rule of one. Success leverages success.

Startup 132

Startup Tips Ideas Entrepreneur 132

Startup Professionals Musings

OCTOBER 23, 2015

That’s why they insist on spending a day with your team as part of the due diligence process. Customize your organizational structure based on individuals' strengths. Technology can be used to facilitate customer support and sales, as well as enhance your product. Every investor knows this.

Entrepreneur 102

Entrepreneur Technical Review Mentor Training 102

Startup Professionals Musings

NOVEMBER 4, 2015

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Leadership brand development.

Technical Review 100

Technical Review Organization Coach Invest 100

Both Sides of the Table

APRIL 3, 2014

Most technology startups seem to be funded by product people or business people. ” So I did want any rational person who wants to improve does – I hired a coach. Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself.

Sales 382

Sales Help Startup Pricing 382

Startup Professionals Musings

DECEMBER 9, 2022

I too often see people who are quick to make excuses, blame failures on peers or customers, or see management as the reason for their lack of productivity. In my experience, developers can be so committed to a technology, such as hydrogen engines for cars, such that they may be unwilling to change as the business pivots for market reasons.

Activity 109

Activity Organization Mentor Training 109

Startup Professionals Musings

AUGUST 12, 2017

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days.

Tips 75

Tips Marketing Technical Review Startup 75

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Reviewing financial & operational performance. Ramping up sales teams too quickly and eroding quality & trust in your customer base. Mentorship.

Startup 325

Startup Sales Technical Review Software Review 325

Startup Professionals Musings

JULY 13, 2018

Practice process coaching, but not edicting decisions. I recently was an advisor to a very strong technical executive who insisted on “being involved” in literally every decision in his startup. He ignored my advice and ultimately lost several key executives, and then his own health, due to stress and workload.

Technical Review 51

Technical Review Startup Training Netflix 51

Both Sides of the Table

OCTOBER 12, 2010

I see way too many startup founders who don’t have experience in selling and probably don’t feel that comfortable going to customers and asking for orders. This is probably because many founders are product or technology people. I only found out through customer meetings.

Sales 346

Sales Startup Technical Review Customer 346

Startup Professionals Musings

AUGUST 19, 2019

Your biggest challenge may be members of your own family, some of your best customers, or a key business partner or investor. You have to manage your business with more people not like you, as well as a more diverse set of customers. Always be civil and diplomatic, and don’t allow emotions to cloud the situation.

Tips 97

Tips Technical Review Examples Coach 97

Startup Professionals Musings

MAY 22, 2017

If you see signs of internal misalignment, such as too many meetings, overload of emails, or lack of engagement at any level, now is the time to take action before customers and employees both sense it and leave you. Update skill requirements as technology and the market changes. Assure team alignment of values with company values.

Company 54

Company Companies Technical Review Coach 54

Startup Professionals Musings

MAY 21, 2021

Start with your own story, the mission of your business, and how to make everyone in your domain, including customers, into advocates and teachers. In addition, he has often stated that his first priority is serving his employees and his extended business family, through coaching, mentoring, and effective communication.

Technical Review 123

Technical Review Coach Satisfaction Mentor 123

Startup Professionals Musings

MAY 15, 2017

Yet in this age of technology, many seem to favor tools and data to get the edge, or can’t find the time to talk to real people. Each time I mentor an entrepreneur, I learn new things about their technology, customers, and business domain. Regularly review progress and adjust focus (Review and Renewal).

Mentor 61

Mentor Technical Review LAMP Coach 61

Both Sides of the Table

AUGUST 28, 2012

When is it appropriate for a VC to call your customers? If you show a list of key customers or key business partners and if this list is sensitive (READ: If you don’t want VCs calling them) then you need to make it explicit with the VCs. “We are sharing with you our list of key customers / biz dev partners.

Technical Review 316

Technical Review Venture Capital Customer Custom 316

Startup Professionals Musings

JUNE 19, 2013

You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I found some help from marketing coach David Newman’s new book “ Do It!

Startup 103

Startup Marketing Social Media Technical Review 103

Both Sides of the Table

NOVEMBER 19, 2009

The technology team disagrees on direction and wants resolutions. Yes, I know it’s my job as the CEO to be the coach for people and that’s fine. There’s a guy in Los Angeles that I met at several tech networking events. Your head of sales thinks she should fire somebody. He wanted to be the guy who did it.

Entrepreneur 414

Entrepreneur Technical Review Slides CTO Coach 414

Both Sides of the Table

FEBRUARY 5, 2011

Most technology startups seem to be funded by product people or business people. So I did want any rational person who wants to improve does – I hired a coach. Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself.

Sales 316

Sales Startup Pricing Customer 316

socalTECH

JANUARY 7, 2016

The idea is to have a partnership between Cedars-Sinai and Techstars, where we select ten healthcare startup companies focused on innovative technology and care delivery in healthcare. It's hard to get that kind of rapid feedback, guidance, coaching, and mentoring in such a short period of time elsewhere. Omkar Kulkarni: Good question.

Mentor 100

Mentor Startup Coach Ideas 100

socalTECH

JANUARY 7, 2016

The idea is to have a partnership between Cedars Sinai and Techstars, where we select ten healthcare startup companies focused on innovative technology and care delivery in healthcare. It's hard to get that kind of rapid feedback, guidance, coaching, and mentoring in such a short period of time elsewhere. Omkar Kulkarni: Good question.

Mentor 100

Mentor Startup Coach Ideas 100

Startup Professionals Musings

OCTOBER 7, 2015

Dr. Yager is a real guru on this subject, having been a productivity coach, trainer, and author for many years, and still found time to squeeze out over 30 books, including five related to this subject. Learn to use time-saving strategies, including delegation to team members, freelancers, or technology. Marty Zwilling.

Technical Review 104

Technical Review Entrepreneur Email Social Media 104