Startup Professionals Musings

JULY 25, 2020

Training and coaching. Ongoing coaching from the top is essential to maintain the attitude and spirit. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Idea management.

Coach 144

Coach Metrics Social Network Competition 144

Startup Professionals Musings

NOVEMBER 10, 2021

He closed stores for a day to update employee racial-bias training. Delegating control means having the right information, the right tools, and the right training to make the right decisions. Unfortunately, I often see goal misalignments with teams, such as marketing measured on sales volume, or sales measured on customer retention.

Startup 132

Startup Training Metrics Examples 132

Startup Professionals Musings

MAY 30, 2022

Switch your attention from product development to sales. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships.

Sales 147

Sales Metrics Guide Startup 147

Startup Professionals Musings

JANUARY 23, 2022

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. In the end, engagement drives customer retention, sales, growth and profit. Priority is placed on employee mentoring and coaching. Leaders need direct and open team communication.

Coach 128

Coach Organization Mentor Startup 128

Startup Professionals Musings

DECEMBER 7, 2020

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs.

Entrepreneur 120

Entrepreneur Coach Satisfaction Resource 120

Berkonomics

APRIL 19, 2018

He observed that the process we follow to be humane in our handling of under-performing employees, manage the risk of future lawsuit, finally then move to separate the employee, define the open position, recruit the candidate, train the new hire and count the new hire as up to speed in the job can take all of eighteen months.

Training 226

Training Course Sales IBM 226

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. For market changing products, build first a minimally viable product (MVP), and never build products for sale until you have real orders in hand. Inventory and features added too soon.

Startup 161

Startup Resource Training Entrepreneur 161

Startup Professionals Musings

JANUARY 18, 2023

Your challenge is to excel in all elements of a customer interaction, from pre-sales to long-term advocacy and image. Reward team members who excel in these relationships, and provide training and processes for others. Start by hiring the right people, and providing the necessary training, coaching, and mentoring.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

JUNE 18, 2023

In all cases, don’t skip the basic training. Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. Have you projected sales and marketing costs, cash flow, and capital requirements?

Startup 112

Startup Coach Metrics Marketing 112

Startup Professionals Musings

SEPTEMBER 21, 2020

In all cases, don’t skip the basic training. Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. Have you projected sales and marketing costs, cash flow, and capital requirements?

Startup 156

Startup Coach Metrics Marketing 156

Startup Professionals Musings

AUGUST 30, 2023

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. In business, these cover the gamut from vision, creativity, innovation, to sales, financial management, and negotiation. Practice, train, and rehearse giving 100 percent.

Mentor 104

Mentor Startup Coach Satisfaction 104

Startup Professionals Musings

JANUARY 29, 2021

Whether it be in person, on the phone, or implied in your marketing, your people and their engagement level is the key driver of customer loyalty, advocacy, and sales growth. People-centric leaders realize that the right motivated and accountable people are their real competitive advantage.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

AUGUST 27, 2022

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 124

Entrepreneur Marketing News Slides 124

Startup Professionals Musings

AUGUST 18, 2018

Training and coaching. Ongoing coaching from the top is essential to maintain the attitude and spirit. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Idea management.

Entrepreneur 64

Entrepreneur Coach Metrics Competition 64

Startup Professionals Musings

SEPTEMBER 1, 2019

Switch your attention from product development to sales. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships.

Startup 97

Startup Sales Metrics Guide 97

Startup Professionals Musings

APRIL 22, 2019

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. In the end, engagement drives customer retention, sales, growth and profit. Priority is placed on employee mentoring and coaching. Leaders need direct and open team communication.

Coach 94

Coach Organization Mentor Startup 94

socalTECH

MAY 30, 2019

What we found, if people wanted help finding a job right away, and didn't want to be trained in how to look for a job. The final piece is online coaching, which allows people, 7 days a week, to click and talk to a professional development coach, and help them go through questions, answer things like what should by resume look like.

Content 193

Content Social Network Coach Help 193

Startup Professionals Musings

DECEMBER 22, 2021

Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service. Too many businesses I know still see customer service as a burden, rather than an opportunity to gain loyalty and advocacy.

Custom 114

Custom Customer Satisfaction Metrics 114

Startup Professionals Musings

AUGUST 14, 2016

Training and coaching. Ongoing coaching from the top is essential to maintain the attitude and spirit. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Idea management.

Coach 64

Coach Metrics Competition Ideas 64

Startup Professionals Musings

JULY 15, 2020

These will almost always be related to sales and marketing, since they must tie back to cash flow. Increase you focus on coaching, training, and mentoring. This is the stage where you move from managing by your gut to managing by numbers. Stay connected and engaged with your employees.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

SoCal CTO

OCTOBER 1, 2008

Then the organizer went into a 20 minute sales pitch around his new training/coaching offering. The meeting had a decent case study and some pretty good discussion around the room of different tools that you might consider using. It felt like a bad time share presentation.

SEM 150

SEM SEO West Los Angeles Case Study 150

Startup Professionals Musings

AUGUST 12, 2015

Training and coaching. But these still need coaching on the unknowns, and ongoing education to keep up with the industry and the technology. They benchmark their ideas against competition, use metrics to track acceptance, sales growth, and return on investment. Idea management. Net result and reward.

Entrepreneur 101

Entrepreneur Startup Coach Metrics 101

Startup Professionals Musings

JUNE 28, 2019

HR leaders are your culture coaches, and responsible for aligning managers and employees with the desired culture. In addition, most business knowledge, such as the reason for a lost sale, is subject to interpretation. Getting those key people, including hiring, training, and coaching takes a long time to accomplish.

Competition 76

Competition Coach Case Study Statistics 76

Both Sides of the Table

JULY 1, 2010

You’ll get sales information from your VP of Sales, marketing information from your VP Marketing, tech information from your CTO and so on. An obvious example would be in sales. By going on sales calls you pick up directly the feedback of what customers want and also what they’re telling you about competition.

Startup 308

Startup CTO Coach Technical Review CTO Hire 308

Startup Professionals Musings

JULY 14, 2017

In fact, I just finished a new book, “ Winning from Failing ,” by business development and sales productivity expert Josh Seibert, which extends this principle as well to large corporate organizations seeking to improve their productivity and success. Establish mentoring and coaching relationships.

Coach 57

Coach Mentor Organization Entrepreneur 57

Startup Professionals Musings

APRIL 21, 2017

In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. In the end, engagement drives customer retention, sales, growth and profit. Priority is placed on employee mentoring and coaching. Leaders need direct and open team communication.

Entrepreneur 78

Entrepreneur Coach Organization Mentor 78

Startup Professionals Musings

MAY 23, 2012

Training and coaching. Ongoing coaching from the top is essential to maintain the attitude and spirit. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Idea management.

Coach 98

Coach Ideas IP Sales 98

Startup Professionals Musings

FEBRUARY 4, 2015

Switch your attention from product development to sales. Second-stage growth usually requires a formal sales model, an experienced and disciplined sales team, and a well-defined process to meet your new goals and demands. These only come with the proper training, investment in tools, and focus on customer relationships.

Startup 108

Startup Sales Metrics Entrepreneur 108

Both Sides of the Table

OCTOBER 22, 2009

Everyone in the outside world is talking about how great you are but internally you know that your sales aren’t ramping, your product isn’t shipping on time, you have doubts about the quality of your code, you’re not convinced you’re doing a good job on marketing – whatever. Your solution? My advice: don’t.

Startup 327

Startup Sales Class CIO 327

Startup Professionals Musings

MARCH 6, 2016

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. I saw the key ones outlined well in a recent book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs.

Coach 52

Coach Satisfaction Entrepreneur Resource 52

Both Sides of the Table

APRIL 10, 2014

The best ones bring in more executive leadership so you can appropriate allocate resources across sales, marketing, product, engineering and support. If it’s an enterprise software company you can no longer rely on tacit knowledge to win sales campaigns. Objection Handling training. And then there is the C round.

Startup 381

Startup Resource Venture Capital Activity 381

Startup Professionals Musings

OCTOBER 23, 2015

Mentoring and training programs need to be put in place early. Technology can be used to facilitate customer support and sales, as well as enhance your product. They need opportunities to do new work and try out new roles, as well as have access to training updates in their current positions.

Entrepreneur 102

Entrepreneur Technical Review Mentor Training 102

Startup Professionals Musings

JULY 13, 2015

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. For market changing products, build first a minimally viable product (MVP), and never build products for sale until you have real orders in hand. Inventory and features added too soon.

Resource 105

Resource Startup Entrepreneur Training 105

Startup Professionals Musings

DECEMBER 8, 2018

In all cases, don’t skip the basic training. Any startup coach or business advisor will tell you that, on your way to being a great chef, you don't start your journey by inventing the ultimate entre. Have you projected sales and marketing costs, cash flow, and capital requirements?

Startup 81

Startup Coach Metrics Marketing 81

Startup Professionals Musings

NOVEMBER 20, 2019

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 95

Entrepreneur News Slides Startup 95

Berkonomics

JANUARY 17, 2011

He observed that the process we follow to be humane in our handling of underperforming employees, manage the risk of future lawsuit, finally then move to separate the employee, define the open position, recruit the candidate, train the new hire and count the new hire as up to speed in the job can take all of eighteen months.

Training 136

Training Sales Course IBM 136

Startup Professionals Musings

MARCH 9, 2011

Training and coaching. Ongoing coaching from the top is essential to maintain the attitude and spirit. From time to time, include customers and sales members in ideation sessions. Once a new product is launched, a key metric is the ratio of new product sales to overall sales. Idea management.

Coach 93

Coach Ideas IP Sales 93