Startup Professionals Musings

FEBRUARY 9, 2022

As a result, Amazon has ranked as #1 for customer satisfaction for many years in a row and has grown accordingly. Studies show that a positive team culture in an organization can result in 26 percent fewer mistakes, 22 percent higher productivity, 41 percent lower absenteeism, and 30 percent stronger customer satisfaction.

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Startup Professionals Musings

DECEMBER 7, 2020

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs.

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Entrepreneur Coach Satisfaction Resource 120

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Companies with great service routinely spend 3% to 5% of salaries training team members – experienced as well as new. Know your customers intimately.

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Startup Training Customer Custom 154

Startup Professionals Musings

JULY 21, 2023

How will work productivity and quality be impacted, and what effect will it have on personal careers, job satisfaction, and work-life balance? In my experience, a great office culture will enhance every team member productivity, as well as personal satisfaction. Coaching – Practice active listening and feedback.

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Startup Professionals Musings

NOVEMBER 10, 2021

He closed stores for a day to update employee racial-bias training. Delegating control means having the right information, the right tools, and the right training to make the right decisions. Doing so will increase both your personal life accountability, as well as your business satisfaction.

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Startup Professionals Musings

FEBRUARY 26, 2021

The best of you train yourselves to show emotions sparingly and strategically, while the rest are convinced that emotions cannot be controlled , and are a function of culture and genetics. Take satisfaction from wins to balance against setbacks.

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Startup Professionals Musings

JANUARY 29, 2021

Your team, properly selected, trained, and engaged, can focus on tomorrow’s requirements, learn from mistakes, and implement the constant improvements required to stay competitive. That takes less time and gives everyone greater satisfaction. Only people can look ahead and prepare for the future.

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Satisfaction Demand Resource Competition 154

Startup Professionals Musings

JANUARY 18, 2023

With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. Reward team members who excel in these relationships, and provide training and processes for others. Make sure non-contact experiences match face-to-face.

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Competition Services Customer Custom 109

Startup Professionals Musings

DECEMBER 21, 2019

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

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Startup Professionals Musings

MARCH 13, 2023

Here is my list of eight key strategies and tactics, gleaned from my own observations and feedback, which I believe will define you as a trusted leader, and will result in loyal teams to amplify your business initiatives into long-term success and satisfaction: Share your values and expectations to everyone.

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Eric Greenspan

APRIL 3, 2016

When I started coaching AYSO I was confused, often bewildered. ” Then I started coaching Pony baseball. That said, coaching baseball is far more work. I asked my division leader if there was a training for this. But I loved coaching. The process is a ton of work and communication is precarious.

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Coach Education Satisfaction Training 100

Startup Professionals Musings

APRIL 8, 2019

Unfortunately, work and satisfaction have become an oxymoron in many businesses. I found many more helpful suggestions in a new book, “ The Culture Question ,” by Randy Grieser, Eric Stutzman, Wendy Loewen, and Michael Labun, who have spent years providing leadership and professional development training to companies around the world.

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Tips Satisfaction Training Mentor 96

Startup Professionals Musings

DECEMBER 9, 2022

For example, Howard Schultz at Starbucks was quick to accept accountability for a racial bias incident a few years ago in one of his stores in Philadelphia, and he shut down all his stores for an anti-bias training session, rather than try to blame a single store employee or overall cultural conditions.

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Startup Professionals Musings

OCTOBER 9, 2020

By hiring contract experts, less oversight and coaching is needed. Freelancers and consultants have to demonstrate results, without training and mentoring, so they can help you more quickly and probably at a lower total cost. Higher worker engagement and satisfaction. Prioritize demonstrated execution versus potential.

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Competition Startup Demand Training 168

Startup Professionals Musings

DECEMBER 22, 2021

First, you as the leader must be a role model for the actions you desire – including positive communication, active coaching, rewards for results, as well as providing required tools and training. Inspire your teams with love and affirmation. Use metrics to assess needs and growth economics.

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Custom Customer Satisfaction Metrics 114

Startup Professionals Musings

AUGUST 31, 2022

This starts with instituting a hiring and training program that emphasizes collaboration, and rewards individual expression and empowerment. You need to be a mentor and coach on a regular basis, rather than follow a formal appraisal process that everyone dreads. You will find improved morale and satisfaction all around as well.

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Startup Professionals Musings

FEBRUARY 5, 2022

These challenges, with recommendations for addressing them, were detailed nicely for me in the classic book, “ The Boomerang Principle ,” by Lee Caraher, who has built several companies, and has helped many others manage Millennials, reduce turnover, and improve satisfaction and the return hire rate.

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Mentor Coach Satisfaction Training 147

Startup Professionals Musings

AUGUST 30, 2023

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. Practice, train, and rehearse giving 100 percent. Make your mantra one of job satisfaction and delivering customer value, rather than avoiding failure today.

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Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. This is a tough challenge for every coach and mentor. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone.

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Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

SEPTEMBER 10, 2023

According to the classic book, “ One Second Ahead ,” by noted authority on training the mind, Rasmus Hougaard, there are some basic rules that can really help you manage your focus and awareness in all work activities. I concur, based on my own extended career in business and mentoring entrepreneurs.

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Startup Professionals Musings

APRIL 16, 2022

Occupational satisfaction. You as a business leader can greatly influence this factor by providing the resources and training to allow team members to do their job better, and appreciate the impact of their work. Intellectual stimulation. Ask for creative thinking, and listen to feedback.

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Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

AUGUST 27, 2022

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

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Entrepreneur Marketing News Slides 124

Startup Professionals Musings

DECEMBER 25, 2020

According to the classic book, “ One Second Ahead ,” by noted authority on training the mind, Rasmus Hougaard, there are some basic rules that can really help you manage your focus and awareness in all work activities. I concur, based on my own extended career in business and mentoring entrepreneurs.

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Email Activity Social Media Coach 170

Startup Professionals Musings

MARCH 5, 2022

Many people believe their threshold is permanently set by family genetics, or cultural influences, but I believe anyone can train themselves to stay cool. You will then experience satisfaction, instead of increased pressure. Set aside time to seek out experts in your field for ideas, as well as mentoring and coaching.

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Startup Professionals Musings

OCTOBER 27, 2017

Real leaders improve the readiness, training, and preparation for these events, so that circumstances are not a source of pain, but are expected and can be accomplished with personal satisfaction. Traditional change management techniques need to be replaced by business readiness training and focus.

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Satisfaction Coach Mentor Training 55

Startup Professionals Musings

JUNE 12, 2020

There is increasing evidence that employee happiness and job satisfaction, including yours, does not scale up with your success. Make sure your objectives and rewards motivate employees through innovation, and desired training and coaching. Focus everyone on the bigger paybacks than a paycheck.

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Startup Professionals Musings

AUGUST 15, 2015

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

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Startup Professionals Musings

JULY 15, 2020

Increase you focus on coaching, training, and mentoring. Every one of you entrepreneurs should recognize the stage in your business where your greatest satisfaction can come, not from more growth, but from the opportunity to share what you have learned with those who follow, and may carry your legacy forward.

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Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

FEBRUARY 4, 2018

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

JULY 5, 2014

Demand for coaching, counseling, and discipline training is high. The most-used workplace training programs are really about matters of the heart. Managers need training in coaching, counseling, and discipline because they resist or have difficulty communicating with team members.

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Demand Entrepreneur Startup Training 92

Startup Professionals Musings

OCTOBER 10, 2015

This starts with hiring the right people, and giving them the training and support they need on a regular basis. Apply the same high bar to product quality, employee satisfaction, social responsibilities and customer service. Be a coach, rather than a dictator. Build an organizational culture based on ethics.

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Entrepreneur Training Demand Customer 102

Startup Professionals Musings

MARCH 6, 2016

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. I saw the key ones outlined well in a recent book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs.

Coach 52

Coach Satisfaction Entrepreneur Resource 52

Startup Professionals Musings

JULY 18, 2015

Startups need outside experts who can do the work, as well as provide training on what needs to be done. It also highlights all aspects of required customer service, satisfaction, loyalty and referrals to peers. That’s called leading by example, and it is actually appreciated by businesses of every size.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

NOVEMBER 20, 2019

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained.

Entrepreneur 95

Entrepreneur News Slides Startup 95

Startup Professionals Musings

JUNE 18, 2017

Hire, coach, and train everyone on the team to focus on communication. Part of employee satisfaction is having a well-understood purpose, but they also have to enjoy the execution. By focusing on both employee as well as customer satisfaction, you will balance purpose with execution.

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Satisfaction Customer Custom Startup 56

Startup Professionals Musings

MAY 5, 2019

These challenges, with recommendations for addressing them, were detailed nicely for me in the classic book, “ The Boomerang Principle ,” by Lee Caraher, who has built several companies, and has helped many others manage Millennials, reduce turnover, and improve satisfaction and the return hire rate.

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Develop Development Mentor Coach 86

Startup Professionals Musings

APRIL 8, 2013

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Train all the time. Every interaction every day is a training event, and you can capitalize on it or not. Training is coaching, rather than criticizing, to improve the outcome next time.

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Startup Training Study Customer 101