Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. His professional background includes having held marketing-executive roles at big companies as well as startups. Social-media advertising. Email marketing. Cold calling.

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Customer Custom Marketing Startup 146

Both Sides of the Table

AUGUST 17, 2009

This is part of my ongoing series “ Start-up Lessons. &# If you want to subscribe to my RSS feed please click here or to get my blog by email click here. Sometimes they’re working full time at a company or sometimes they’ve already left their employer and they’re bouncing around ideas with friends.

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Startup Technical Advisors IP Ideas 365

Startup Professionals Musings

DECEMBER 13, 2020

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Tie customer experience to all compensation and recognition.

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Customer Custom Services Startup 168

Startup Professionals Musings

SEPTEMBER 19, 2021

In fact, only 100 of the 10,000 multimillion-dollar consumer companies around the world can claim to be an “apostle brand” – one that inspires enduring trust, loyalty, and endorsement. The challenge of every startup is finding that balance between solving a real problem today, and giving customers the courage to make a leap forward.

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Company Companies Startup Customer 152

TechCrunch LA

FEBRUARY 11, 2020

Hyundai Motor Group said it will jointly develop an electric vehicle platform with Los Angeles-based startup Canoo, the latest startup tapped by the automaker as part of an $87 billion push to invest in electrification and other future technologies. Canoo company recently opened the waitlist for its first vehicle. ”

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Both Sides of the Table

SEPTEMBER 28, 2014

I was reading Danielle Morrill’s blog post today on whether one’s “ Startup Burn Rate is Normal. I love how transparently Danielle lives her startup (& encourages other to join in) because it provides much needed transparency to other startups. But what IS the right amount of burn for a company?

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Startup Company Companies .Net 383

Startup Professionals Musings

JULY 16, 2022

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. True leaders are tenacious, determined, and self-starting. Of course, these are great, but they don’t happen without enlightened leadership coming first.

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Customer Custom Coach Satisfaction 152

Startup Professionals Musings

JUNE 5, 2019

Too many business owners still think of “ customer support ” as an after-sale process to rectify customer problems with completed transactions. With the advent of instant communication and social media, customer service starts at the first hint of interest by you, and never ends for repeat customers.

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Customer Custom Company Companies 84

socalTECH

JUNE 1, 2021

A new, Los Angeles-based dog care startup, Dogdrop, says it has started offering up one free week of doggy daycare services to new customers, as the economy begins to open up and people start going back to work. The company's CEO and co-founder is Shaina Denny.

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Customer Custom Technical Review Startup 100

TechCrunch LA

APRIL 14, 2021

A security lapse at online grocery delivery startup Mercato exposed tens of thousands of customer orders, TechCrunch has learned. The company fixed the data spill, but has not yet alerted its customers. The company fixed the data spill, but has not yet alerted its customers.

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Customer Custom Startup IP 153

Both Sides of the Table

AUGUST 28, 2009

This is part of my ongoing series Startup Lessons. Building companies is hard work. I started my first company in 1999 in London at the height of the dot com craze. We also had facilities in Dublin, Ireland where our company was initially founded. Our company was completely euphoric. I figured it out.

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Startup Professionals Musings

SEPTEMBER 13, 2022

The “valley of death” is a common term in the startup world, referring to the difficulty of covering the negative cash flow in the early stages of a startup, before their new product or service is bringing in revenue from real customers. Join a startup incubator. Commit to a major customer.

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Startup Technical Review Equity Incubator 136

TechCrunch LA

SEPTEMBER 30, 2019

Two years after the Los Angeles-based fintech startup Dave launched with a suite of money management tools to save consumers from overdraft fees , the company is now worth $1 billion thanks to a nascent banking practice that had investors lining up. “We think the company is quite a bit more valuable than [$1 billion].

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Companies Company Startup Tips 262

Berkonomics

SEPTEMBER 16, 2021

Here’s one for executives of any company with next generation products in mind. In many companies, there are quiet geniuses, wanting to work on projects outside of the daily focus of the department or company. And the most difficult: starting a new project from scratch. First, let’s recognize the problem.

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Company Companies Resource Cloud Computing 156

Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.

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Customer Custom Marketing Social Media 168

TechCrunch LA

OCTOBER 28, 2020

MarketerHire , a Los Angeles-based startup backed by a slew of executives from some of the city’s hottest startups, launched its new service matching freelance marketing experts with open jobs listed on its platform. . Brands can typically fill their open positions in as little as 48 hours, the company said.

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Marketing Netflix Services Company 265

TechCrunch LA

MAY 3, 2022

” She grew up in Houston and went on to attend Stanford and major in engineering. The company Winters was working for sponsored her MBA to Harvard Business School, and it was there that she came up with the idea for Upgrade. The company, which raised $1.7 Upgrade founder and CEO Britney Winters.

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Tool Customer Custom Marketing 179

Startup Professionals Musings

SEPTEMBER 9, 2023

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

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TechCrunch LA

MAY 25, 2019

Hello and welcome back to Startups Weekly, a newsletter published every Saturday that dives into the week’s most noteworthy venture deals, fundraises, M&A transactions and trends. Let’s take a quick moment to catch up. Enter Seedlip , a non-alcoholic spirits company, for example. Founders say yes. Fundraising.

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Startup Venture Capital Newsletter Tips 223

Startup Professionals Musings

APRIL 2, 2022

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. During today’s dynamic customer journey, consumers often find themselves at a point of indecision.

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Customer Custom Social Media Technical Review 122

Startup Professionals Musings

MAY 27, 2023

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Soon you won’t be able to name a business as one of your favorites if you can’t personally visualize and relate to company leadership.

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Customer Custom Social Media Metrics 140

socalTECH

APRIL 13, 2021

For today's interview, we spoke to Dave Eastman, the Director of the Viterbi Startup Garage, a startup incubator that is run by the University of Southern California, out of its location in Marina Del Rey. What is Viterbi Startup Garage? The Startup Garage is located physically in Marina Del Rey, in the twin tower on Admiralty.

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Marina Del Rey Startup USC Incubator 150

Startup Professionals Musings

MAY 15, 2022

Successful startups seem to follow similar paths to greatness, and unfortunately all too often that path leads them back down the hill much faster than they went up. Thus it behooves every entrepreneur to start watching these things more carefully from the very start. Product-line expansion. Efficiency and scale.

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Startup Web 2.0 IBM IBM 142

Tech.Co

JUNE 24, 2022

A number of tech companies have made the headlines this week for hiring new members of staff, only to rescind such offers before they start. A False Start. Sign up for Tech.co's newsletter today. Perhaps the most concerning thing is that this isn’t just restricted to startups, small or even medium-sized businesses.

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Technical Review Company Companies Startup 121

Both Sides of the Table

DECEMBER 7, 2014

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. Starting with a positive. You’d be very wrong.

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Customer Custom Venture Capital Software Review 341

Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

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Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MAY 15, 2023

Entrepreneurs have always believed that their product or service must show real value to customers, but today the smart ones are even able to make their marketing valuable. Now customers seek out people who are willing and able to add value, with expertise and insight, even before they have a product. The key is consistency.

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Content Customer Custom Marketing 104

Both Sides of the Table

DECEMBER 11, 2022

Something happened in the past 7 years in the startup and venture capital world that I hadn’t experienced since the late 90’s — we all began praying to the God of Valuation. How might our next phase of the journey seem brighter, even with more uncertain days for startups and capital markets? What happened? There was no money train.

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Venture Capital Startup Marketing Pricing 466

Tech Zulu Event

OCTOBER 8, 2013

I met fellow hustler Brian Curliss about 2 years ago at a Startup Weekend event that I was covering. It came as no surprise whatsoever when I found out that his new company MailLift was called up to the big leagues to join the 500 Startups accelerator. So what is so special about 500 Startups you ask?

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Startup CTO Coach Mentor Class 86

Startup Professionals Musings

OCTOBER 17, 2020

Maybe we haven’t seen the results yet, but there are thousands of startup opportunities to offer new alternatives and services, to replace those destroyed by the crisis. The impact of the current pandemic on small businesses and staffing is causing us all pain, and forcing new ways of thinking. Some kind of natural or man-made disaster.

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Custom Customer Startup Outsource Development 167

Startup Professionals Musings

SEPTEMBER 3, 2023

More than ever before, people want to buy from, work for, and invest in companies that matter. Your company and team members have to be seen as going above and beyond to solve the problems of internal and external customers. Seek out only the best potential partners and customer leaders.

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Company Companies Customer Custom 116

Startup Professionals Musings

SEPTEMBER 25, 2020

The world keeps changing, and visible business strategies that worked well in the past, including being the premium brand or low price producer, simply don’t get the customer loyalty they once did. Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose.

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Customer Custom Satisfaction Examples 133

Startup Professionals Musings

JUNE 21, 2021

If you are one of the many professionals still trapped between jobs by circumstances outside your control, or are about to dump the loser job you have now, you should be actively defining and starting your own business, in parallel with looking for that ideal job. Have startup efforts to highlight in job interviews.

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Startup Social Network Activity Ideas 156

Startup Professionals Musings

AUGUST 14, 2021

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

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Customer Custom Social Media Design 171

Tech.Co

DECEMBER 28, 2022

With over 305 million start-ups being created every year globally, standing out from the crowd is a huge challenge. Only companies with cutting-edge concepts and crystal-clear market strategies stand a chance of surviving through their first year, let alone making a profit. Sign up to Tech.co's weekly newsletter today.

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Startup Artificial Inteligence Platform Newsletter 112

Startup Professionals Musings

APRIL 1, 2020

Attracting the right customers is the key to success in business, whether you have a new startup or a mature enterprise. For example, Xerox tried to broaden the use of "xerox" as the standard term for "photocopying" to extend their existing customer segment into office automation and all kinds of computing.

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Customer Custom Technical Review Examples 123

Startup Professionals Musings

MAY 21, 2023

One of the most frequent questions I get as a mentor to entrepreneurs is “How do I find the money to start my business?” On the other hand, there are many additional creative options available for starting a business that you might not find for buying a car, home, or other major consumer item. Trade equity or services for startup help.

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Startup Capital Equity Funding 106