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LA-based MarketerHire upgrades its service matching remote marketers with companies

TechCrunch LA

“Today’s startup economy depends on the expertise of industry specialists as much or more than full-time generalists,” said Nick Green, co-founder and CEO Thrive Market, MarketerHire customer and investor, in a statement. Brands can typically fill their open positions in as little as 48 hours, the company said.

Marketing 265
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Upstart banking company Dave is now worth $1 billion, as Norwest puts in $50 million

TechCrunch LA

Two years after the Los Angeles-based fintech startup Dave launched with a suite of money management tools to save consumers from overdraft fees , the company is now worth $1 billion thanks to a nascent banking practice that had investors lining up. “We think the company is quite a bit more valuable than [$1 billion].

Company 262
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Your “drop dead” question for a customer survey

Berkonomics

Conversely, if less than ten percent say this, those companies or products would have a hard time getting traction in the marketplace. It reminds us that our customers, especially early adapters, must want to continue to use our products to the extent that they “would be very disappointed” if unable to do so in the future.

Customer 218
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Doctours offers packaged medical tourism for U.S. customers

TechCrunch LA

Founded by serial travel entrepreneur Katelyn O’Shaughnessy, whose last company TripScope was acquired by Travefy, Doctours aims to connect patients with doctors to receive access to quality, affordable healthcare around the world. In 2018 alone, 14 million patients traveled abroad to seek healthcare, according to the company.

Customer 225
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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 171
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Have you found your “teacher customer?”

Berkonomics

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Providing feedback to your teacher customer.

Customer 156
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Swell Energy’s new deal in New York shows how the company plans to spend the $450 million it’s raising

TechCrunch LA

The Los Angeles-based company has a new residential solar plus energy storage program for homeowners in Queens that’s going to be rolled out in partnership with ConEd. It’s a project that will create solar-powered home batteries for eligible ConEd customers.