Startup Professionals Musings

AUGUST 14, 2021

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

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Custom Customer Social Media Design 171

Startup Professionals Musings

FEBRUARY 21, 2021

Most startups are happy to find any customer, and will hang on for dear life to every one. Only later do they realize that some of these cost more than they are worth, or lead into commitments they can’t sustain, but no business wants to violate the golden rule that every customer needs to be treated as if they were the only customer.

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Customer Custom Startup Pricing 150

Startup Professionals Musings

DECEMBER 23, 2020

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

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Customer Custom Design Product 150

Startup Professionals Musings

JUNE 15, 2020

Most entrepreneurs spend far too much time thinking negatively about competitors, and can’t resist making derogatory statements to their own team, to investors, and even to customers. As an investor, I always listen carefully to what an entrepreneur says, and does not say, about competition.

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Competition Entrepreneur Patents Custom 125

Both Sides of the Table

JUNE 20, 2013

Having a good sales methodology can help you ensure your company runs more disciplined campaigns and focuses scarce resources on your best opportunities. Simply, this is identifying a customer need which has economic value to them if they can solve it. by your customers. The first post covered the topic of “P” or pain.

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Startup Professionals Musings

SEPTEMBER 19, 2022

Every entrepreneur believes that their product or service is memorable, and that every customer will quickly see the advantage over competitors. Yet true product differentiation in the eye of the customer is rarely achieved. Quantify the difference for your customers. Customize to differentiate, but do it efficiently.

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Competition Custom Customer Examples 123

Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

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Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MARCH 17, 2023

Most entrepreneurs spend far too much time thinking negatively about competitors, and can’t resist making derogatory statements to their own team, to investors, and even to customers. As an investor, I always listen carefully to what an entrepreneur says, and does not say, about competition.

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Competition Entrepreneur Patents Custom 111

TechCrunch LA

AUGUST 9, 2022

Beauty may be in the eye of the beholder, but when it comes to getting ahold of an appointment for your hair or another treatment…that’s a different story: The bespoke nature of a lot of the work has meant that a large swathe of the professionals providing these services have stayed offline when it comes to interfacing with customers.

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Help Startup UCLA Tool 195

Both Sides of the Table

JUNE 4, 2013

Compelling in the sense that you solve a real problem a target group of potential customers has with a product that is significantly better than the alternatives on that market. The idea of “going deep” with customers has always shaped how I think. I found myself in violent agreement with Fred’s blog post(s).

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Startup Professionals Musings

MAY 27, 2022

In my experience as a business advisor, most organizations, large and small, struggle to keep up with the pace of change and competitive forces today. A question I often get is how to transform that overall team into a smooth-running machine that will keep up with the pace of market change, and competition in today’s world.

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Competition Resource Startup Organization 136

Both Sides of the Table

NOVEMBER 16, 2014

But if you level up , raise capital and grow customers, revenue and staff – life changes. You help them prioritize their objectives and review the results. If you hire truly talented people you end up definitionally with a lot of competitive peers who will inevitably jockey for resources and control. You set direction.

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Startup Professionals Musings

MAY 27, 2023

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Interact with employees and customers on a regular basis. Never be too busy to talk to real customers. by Steven D.

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Customer Custom Social Media Metrics 140

Startup Professionals Musings

JANUARY 11, 2020

They forget that adapting their company and themselves as their customers evolve is the key to long-term survival. Think of Blockbuster and Toys ‘R’ Us , both of whom missed customer changes and the move to online. Create an overt strategy to react to emerging customer trends. Remember when you were a startup?

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Customer Custom Examples IBM 143

Startup Professionals Musings

AUGUST 10, 2020

They are attracted to people who agree, but may not be able to help. Even if your company doesn’t sell high-tech products, like Zappos sells shoes, having and using the right technology in the business, for distribution, marketing, and customer support, can easily make the difference between winning and losing in today’s high-tech world.

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Startup Professionals Musings

DECEMBER 7, 2019

While starting a new business always involves tackling many new challenges, I’ve personally found myself reluctant to ask for help. Thus, in my consulting with entrepreneurs, I always encourage them to get more comfortable asking for help. Of course, there are good ways and bad ways to ask for help.

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Help Entrepreneur Course IBM 123

Both Sides of the Table

OCTOBER 26, 2020

leadership, mentorship, competitiveness, communications, relationship-building?—?and and of course a relentless pursuit of helping founders succeed. So mostly we just had to listen to customer feedback from founders, VCs and LPs. She took an operating role helping run Citysearch and Urbanspoon. So What Does All This Mean?

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Venture Capital Startup Invest CitySearch 361

Both Sides of the Table

SEPTEMBER 15, 2013

Of course it’s a competitive market so MCNs competing for top talent not only compete on rev share to talent but also to services that they provide talent. Building direct customer relationships with viewers (who want to tune into your channels). Selling at smaller retailers will net you fewer customers and higher margins.

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Networking Media Content Custom 366

Startup Professionals Musings

OCTOBER 9, 2020

Freelancers and consultants have to demonstrate results, without training and mentoring, so they can help you more quickly and probably at a lower total cost. You can advertise your “greener” strategy, which today will get you greater customer loyalty and advocacy. This lets you evolve your strategy with the market.

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Competition Startup Demand Training 168

Both Sides of the Table

MARCH 31, 2012

My list of excuses includes: product, pricing, competition and lack of sales support. I think it works well for startups because in startups there are inherently less rules and with customers there is less clarity about your product category. This includes presentations, ROI calculators, competitive analyses and so forth.

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Startup Sales Course Competition 319

Both Sides of the Table

FEBRUARY 7, 2013

He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. In the same year they won Business Insider’s Startup competition. ” So Ethan went to work as a product manager at Google Video. Nice sweep!

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CTO Coach Google CTO Hire Yammer 359

Both Sides of the Table

MAY 1, 2014

The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. 10x the experience.

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Technical Review Software Review CTO Hire Startup 380

Both Sides of the Table

APRIL 2, 2014

There’s a healthy balance between allowing a design team to dream up functional requirements, talk with customers, analyze competitors and for technical projects – research the latest cool-kid tools to play with. There are many projects where adding resources can increase your scope or help you hit your time.

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Software Startup Design Course 344

Both Sides of the Table

JANUARY 11, 2014

. ” Sean is somebody widely respected in Silicon Valley (although he now lives in SoCal) for having helped many early-stage companies go through major growth periods by quantitatively testing features with audiences to help diagnose what led to growth. they’ll flock to your channel with marketing budgets and tech prowess.

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Technical Review SEM SEO Marketing 384

socalTECH

OCTOBER 19, 2018

Earlier this month, Los Angeles-based Catalog (www.catalog.cc), a startup developing artificial intelligence software to help independent visual artists scale their content production efforts, announced it raised $1.5M To bundle all of these components requires you to have customers with similar needs. in a seed funding round.

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Help IP Content Google 133

TechCrunch LA

FEBRUARY 3, 2021

Good Eggs says that in the past year, revenue has grown to the nine figures (more than $100 million), hired more than 400 employees and nearly doubled its customer base. We are excited to partner with their team to help drive future growth and expansion.” Image Credits: Good Eggs.

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Southern California Orange County San Diego Commerce 318

Both Sides of the Table

OCTOBER 3, 2013

” For starters OpenTable had an advantage in that the restaurants back then needed an IT system to help with table management (the restaurant layout, table configurations, etc.) and there was certainly less competition from everybody pitching local merchant solutions. That is what we set out to solve at MyTime.

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Development Team Review Course Mobile Writing 324

Both Sides of the Table

NOVEMBER 4, 2010

This is important because the customers they serve (the red line) demand a product that meets their complex requirements. In fact, the incumbent is usually very dismissive of this new competition as our the large buyers of the incumbent’s products. So the startups tend to focus on totally new customers. They can’t.

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Startup Framework Marketing Custom 376

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

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Customer Custom Satisfaction Metrics 114

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

Company 262

Company Companies Startup Tips 262

Both Sides of the Table

JANUARY 26, 2013

It makes it easier to persuade others to join you, it alerts other angels & VCs that you’re a company to be on their radar screen, it helps potential customers know that you may be worth doing business with and it builds you up to announce other milestones down the line. Should I Bundle it With More Juicy News?

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Startup Funding News Press 355

Both Sides of the Table

AUGUST 17, 2014

Nanea help leadership roles at EA (SVP, COO Global Online), Gaikai (Chief Product Officer, Chief Strategy Officer), JAMDAT (SVP), Machinma (COO) and currently textPlus (President & COO – including leading engineering and product). Nanea Reeves has a storied career in senior leadership roles at technology companies.

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Technical Review Blogging RSS Organization 315

Both Sides of the Table

MAY 27, 2013

Understanding where your VC partner sits in their respective fund and where their fund is in the cycle of its investment lifecycle will help you understand your VCs behavior. In addition to helping manage the board Chris also helps represent the interests of the angel investors / common stock holders.

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Tips Email Venture Capital CTO Coach 365

Startup Professionals Musings

SEPTEMBER 9, 2023

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

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Design Customer Custom Product 105

TechCrunch LA

MARCH 20, 2019

Postmates is launching a new feature called Postmates Party that lets customers within the same neighborhood pool their orders. In return, these customers get the food delivered for free, eliminating a major pinch point for potential Postmates users. cities in which it currently operates. billion valuation.

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Orange County Long Beach San Diego Los Angeles 200

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. MakeSpace (as he named it) would help you get your excess goods into low-cost warehouses. How long does it take me to pay back my original customer acquisition costs?

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Startup Technical Review Custom Customer 286

Both Sides of the Table

MARCH 14, 2013

If I’m covering a company can I get evidence of what the competition is doing so the story is balanced? They basically help companies get sold and help buyers determine which companies to buy. You can imagine the press release, “New innovative model allows us to do audits differently than the competition!”

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Marketing Press Blogging Startup 389