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6 Keys To Competitive Advantage By Memorable Service

Startup Professionals Musings

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. In this context, even “satisfied” is only a “meets-minimum,” and does not put you ahead of your competition. Great customer service now must be proactive, rather than reactive. You can never edict all decisions.

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8 Keys To Attracting More Talent Than The Competition

Startup Professionals Musings

That means starting your search through contract services sites, rather than conventional career hiring sites. Freelancers and consultants have to demonstrate results, without training and mentoring, so they can help you more quickly and probably at a lower total cost. Prioritize demonstrated execution versus potential.

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Announcing a Deal I’ve Wanted to Talk About for a Year

Both Sides of the Table

He had an idea for a startup that would help consumers better book service jobs and would take on Service Magic, which he believed had a business model that could be disrupted. I acted as the occasional mentor, advisor and coach to Ethan. In the same year they won Business Insider’s Startup competition. Nice sweep!

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Mentors-Plus-Capital Programs – Intense Incubation

Startup Professionals Musings

We reasonably assure that they have oil for their engines, in the form of logistical, administrative, and professional support services that reduce their risk. There is a growing fellowship of special-case start-up programs operated by closely-knit, permanent groups of angel-mentors. The entry screenings are tough.

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Cleantech Open

SoCal Tech Calendar

You will learn about our annual Business Competition, an opportunity to accelerate your cleantech startup with expert training, national visibility and up to $250,000 of cash and services. Beyond great networking, the event will include a brief presentation about how you can get involved as a volunteer, mentor, judge or more.

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7 Key Strategies For Joining The Freelancer Evolution

Startup Professionals Musings

She speaks from years of experience mentoring and facilitating independent contractors and helping large companies, since well before the term “gig economy” was even coined. As a new business advisor and mentor myself, I enjoyed her recommendations on many of these issues. Know your competitive value.

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8 Strategies For Sustaining Momentum In Your Startup

Startup Professionals Musings

Customers have no tolerance these days for multiple interactions, necessary support requests, poor customer service, or bureaucratic processes. Utilize outside expertise and mentoring. No matter how much energy, experience, and passion you have, there is always more you can learn from an Advisory Board of external experts or a mentor.