Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

APRIL 18, 2021

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Startups can use social responsibility as a competitive advantage. That’s a real competitive edge that you can use in your marketing and positioning. Socially responsible products typically sell at a premium price.

Startup 149

Startup Organization Customer Custom 149

Startup Professionals Musings

AUGUST 3, 2020

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

SEPTEMBER 16, 2020

Customers react poorly when they hear your value claims for them, and see more value to you (bottled water in your hotel room at a high price as a “convenience” to you). If you are looking for a lasting competitive advantage, I recommend that you follow the steps outlined here to create experiences that your customers crave.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

SEPTEMBER 8, 2010

One of the key sections of any business plan is the analysis of the competition. Investors take that to mean either 1) there is no market for your product, or 2) you don’t understand the concept of business and competition. It will certainly also decrease profitability over time, as well as test your sustainable competitive advantage.

Startup 86

Startup Competition Pricing Framework 86

Startup Professionals Musings

JANUARY 6, 2021

In most companies, maintaining momentum requires the right strategic partners and acquisitions, in lieu of short-term price adjustments and special sales. Track competition to stay ahead of copycats. Your long-term success and satisfaction depends on it. The company has since gone public, and is still a market leader.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

NOVEMBER 9, 2020

Incidentally, if you never thought of yourself as being an A-Player employee, you probably will struggle even more in the competitive entrepreneur world. In this highly competitive world, no growth means falling behind, as a business or in your career. Accept personal growth as directly related to business growth.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

OCTOBER 4, 2023

In reality, resource constraints should be seen by startups a competitive advantage, by forcing them to develop new markets, and to think differently and act differently than existing players. Adding priced services is another way to augment a product business. Create new kinds of solutions. It’s still a hard road to success.

Resource 112

Resource Ideas Competition Entrepreneur 112

Startup Professionals Musings

JANUARY 24, 2021

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Review of opportunity and segmentation.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

MAY 24, 2013

Porter proposed his Five Forces framework for analyzing the competitive environment which I think makes even more sense today. Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. Way back in 1979, Michael E.

Startup 80

Startup Framework Competition Pricing 80

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. No mention usually means no plan and not competitive. It’s a myth in the startup world that not having processes makes you more competitive.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

SEPTEMBER 25, 2020

The world keeps changing, and visible business strategies that worked well in the past, including being the premium brand or low price producer, simply don’t get the customer loyalty they once did. Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

JUNE 17, 2022

As with most investors and advisors, I always look first at some key personal characteristics and leadership strategies that I find often make you a more likely survivor and winner in the highly competitive world of businesses, both new and mature. Surround yourself with a competent team and advisors.

Startup 143

Startup Competition Coach Satisfaction 143

Tech Zulu Event

MARCH 7, 2013

But a lack of competition has also lead to a lack of innovation, resulting in low customer satisfaction and frequent complaints of difficult-to-use products. Jackson added, “Their pricing and technology are hold-overs from the 1990s—it goes to show how they have been shielded from competition for too long.

Mobile 91

Mobile Report Pricing Tool 91

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. That customer experience is the best competitive advantage you can have, and the best predictor of long-term success.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. No mention usually means no plan and not competitive. It’s a myth in the startup world that not having processes makes you more competitive.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. The ideal customer is one who sees so much value that price is unimportant. Maintain a meaningful competitive advantage.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

JUNE 11, 2023

Customers react poorly when they hear your value claims for them, and see more value to you (bottled water in your hotel room at a high price as a “convenience” to you). If you are looking for a lasting competitive advantage, I recommend that you follow the steps outlined here to create experiences that your customers crave.

Customer 131

Customer Custom Social Media Training 131

Startup Professionals Musings

JUNE 29, 2012

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

JULY 26, 2013

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

DECEMBER 7, 2019

Most experienced business people love to help, but they don’t have the time or interest to give you a course on basic business concepts, like the need to be competitive. I get much more satisfaction, and can provide more realistic help, in steering you through specific pricing, organizational, or competitive challenges you face.

Help 123

Help Entrepreneur Course IBM 123

Startup Professionals Musings

DECEMBER 5, 2013

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Startups can use social responsibility as a competitive advantage. That’s a real competitive edge that you can use in your marketing and positioning. Socially responsible products typically sell at a premium price.

Startup 101

Startup Organization Entrepreneur Customer 101

Startup Professionals Musings

OCTOBER 24, 2012

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Startups can use social responsibility as a competitive advantage. That’s a real competitive edge that you can use in your marketing and positioning. Socially responsible products typically sell at a premium price.

Startup 100

Startup Organization Customer Custom 100

Startup Professionals Musings

OCTOBER 6, 2023

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Review of opportunity and segmentation.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. Every business depends on customers to thrive, and every employee role has some correlation to customer satisfaction. The ideal customer will see so much value that price becomes unimportant. Know your peers and build your competitive advantage. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

FEBRUARY 14, 2015

In reality, resource constraints should be seen by startups a competitive advantage, by forcing them to develop new markets, and to think differently and act differently than existing players. Adding priced services is another way to augment a product business. Create new kinds of solutions. It’s still a hard road to success.

Resource 98

Resource Entrepreneur Competition Startup 98

Startup Professionals Musings

APRIL 29, 2023

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

DECEMBER 28, 2010

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. This will involve an analysis of the company’s distribution channels, advertising, and pricing strategy.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

FEBRUARY 7, 2012

Analyze how competition will react. If you are tempted to respond with “We have no competition,” then you almost certainly have a solution looking for a problem. Think about how your customers have survived all these years without your product, and how many will pay your price to change. Experience the pain first-hand.

Technology 91

Technology Funding Competition Entrepreneur 91

Startup Professionals Musings

MAY 24, 2015

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. No mention usually means no plan and not competitive. It’s a myth in the startup world that not having processes makes you more competitive.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

JUNE 21, 2013

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

NOVEMBER 17, 2010

Analyze how competition will react. If you are tempted to respond with “We have no competition,” then you almost certainly have a solution looking for a problem. Think about how your customers have survived all these years without your product, and how many will pay your price to change. Experience the pain first-hand.

Funding 88

Funding Entrepreneur Competition Pricing 88

Startup Professionals Musings

JUNE 27, 2014

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Make sure everyone knows your vision and values.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

JANUARY 17, 2015

Use this opportunity to validate their satisfaction and support for your company and your solution. A hard look will be taken at the technology maturity, the current development progress, and customer satisfaction with early product shipments. Visit reference customers, partners, and vendors. Review of opportunity and segmentation.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

MARCH 27, 2020

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Startup Professionals Musings

FEBRUARY 27, 2019

In essence, as a contractor, you are a consultant who is competing regularly for new work, and you constantly have to differentiate your offering from other candidates, including price. Here are some key strategies that I recommend to every worker today: Develop and highlight your competitive differentiation.

Startup 98

Startup Outsource Development Competition Social Media 98