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Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. And unless they have a tech background, they can’t look under the hood themselves. The answer is to engage a trusted outside source for a TechnicalReview – a deep-dive assessment that provides a C-suite perspective.
So before you decide to move your manufacturing, software development, or call center out of town, make sure you understand the following considerations: Don’t give someone else control of your competitive advantage. Saving cost won’t help you if you can’t make the daily innovations required to stay competitive. Marty Zwilling.
One of the largest concentrations of technical talent in Los Angeles is in Glendale, at YP -- staffed with a surprising number of Los Angeles startup vets. Our whole product and technology team is about 500 people. Talk about the technology behind your operations here? What''s your background and how did you end up at YP?
If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded duediligence process. Some startups do nothing to prepare for the duediligence process, assuming the people and business plan documents will speak for themselves.
If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded duediligence process. Some startups do nothing to prepare for the duediligence process, assuming the people and business plan documents will speak for themselves.
One of the largest concentrations of technical talent in Los Angeles is in Glendale, at YP (www.yp.com) -- staffed with a surprising number of Los Angeles startup vets. Our whole product and technology team is about 500 people. Talk about the technology behind your operations here? Louis and Atlanta.
The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. .” 10x the experience.
If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded duediligence process. Some startups do nothing to prepare for the duediligence process, assuming the people and business plan documents will speak for themselves.
I could have listened to her for hours as many of her lessons were ones I hadn’t heard before such as how she used online gaming when she was younger as a way of both teaching herself tech as well as learning to lead remote teams. Nanea Reeves has a storied career in senior leadership roles at technology companies.
If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded duediligence process. Some startups do nothing to prepare for the duediligence process, assuming the people and business plan documents will speak for themselves.
Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.
Irvine-based startup YouMail has just gotten a new competitor: search engine giant Google, which launched a significantly comparable service to YouMail's voice mail services. All of those features are key features of YouMail's service. READ MORE>>.
Industry reviews. So the “VC associate” is largely a launching pad job for exceedingly bright and hard-working young tech professionals. a really wide angle view of the tech industry since you see so many concepts / so many pitches and REAL data points on how startups perform financially. Deal screening.
Chris Dixon is one of my favorite people in tech and writes one of the few blogs I read religiously. If you don’t read it and you care about tech & entrepreneurship, you should. If you like the quick summary notes, please check out Adam’s blog on tech, entrepreneurship & VC as a thank you. West Coast”).
You’ll get sales information from your VP of Sales, marketing information from your VP Marketing, tech information from your CTO and so on. By going on sales calls you pick up directly the feedback of what customers want and also what they’re telling you about competition.
A move by the City of Los Angeles to shut down ridesharing and transportation services Uber , Lyft , and Sidecar has spurred some consumer backlash, with a new campaign on Change.org to get LA to repeal the cease and desist order from its tax administration bureau. angeles politics uber lyft sidecar technology rideshare transportation taxi'
Every one of you business owners I know periodically introduces new products and services to sustain growth, fight off competitors, or take advantage of new technologies. Target audience may be limited or new due to price. Don’t count on these as short-term solutions to a growth problem. Incent these early.
From apps to hardware, to KickStarter successes and international startups, we’re inching closer to finding out who will take home the title of Startup of the Year competition at our annual Celebrate Conference in October. Among the dozens of participants that applied for the online competitions, only a few progressed into the semifinals.
If you’re a technology startup you need to excel at product, of course. Product is simply about defining a physical good or service that would be valued by consumers of the product more than existing alternatives based on functionality, quality and/or price. It’s worth a quick read. My argument is pretty simple.
If I’m interested I get to spend more time with them, if I’m not I don’t have to – A few companies per month come in that have fascinating business ideas that warrant my spending more time trying to understand their people, company, technology and market. I was always in a “service&# industry.
A group of businesses and local organizations in Goleta, California, north of Santa Barbara, are looking to rally more businesses to join in their effort to spur new, direct flight support to San Jose, California, after a loss of the service in February.
Once this new service became popular then the media companies could control the rules of distribution & advertising. To say that the tech elite were cynical of Hulu’s launch would be an understatement , but by the time it launched just a few months later it was getting great reviews. Why the limitation?
Seattle should be the envy of any non Silicon Valley tech community in the country. It really wouldn’t take much to turn a great technology ecosystem into a truly electric one. He listed all of the product releases that were up coming, the customers that were in the pipeline and where he saw his competition moving.
Responding to Elizabeth Warren’s call to regulate and break up some of the nation’s largest technology companies, the venture capitalists that invest in technology companies are advising the presidential hopeful to move slowly and not break anything. As a whole, venture capitalists viewing the policy were underwhelmed.
I have been close to the tech & startup sectors for more than 20 years and I can’t think of a period in which I felt more optimistic about the innovation and value creation I see in front of us. This world of local meets retail meets digital advertising portends to technology disruption and with it VC opportunities.
Our services range from basically any platform service to enable an entrepreneur or developer or creative, to get online with a website, or do things like set up a blog. We saw early on that the cloud as we know it today--utility services, software, and so on--was an entry point to do that, including with hosting.
Tuesday, January 17, 2012 -- Managing Your Product/Service Lifecycle. Youre reviewing your launch plan and task assignments. But how do you ensure that your product or service is what the customer really wants, needs and will pay for? Your product is just about to go out the door.
New entrepreneurs, especially technical ones, are excited by early adopters, and tend to focus on their feedback, which will always suggest more product features and options. Customers have no tolerance these days for multiple interactions, necessary support requests, poor customer service, or bureaucratic processes.
We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.)
Most technical entrepreneurs focus hard on building an innovative product, but forget that an elegant solution doesn’t automatically translate into a successful business. Defining the right business model requires the same diligence as designing the right product, but the approach and skills required are different.
You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. Yet I see many technology entrepreneurs that focus on the basics of marketing too little and too late. Marketing is everything these days. Marty Zwilling.
Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.
If you’re an early-stage entrepreneur, technology has served you well. In 2006, a passion to help startups grew into Tech Cocktail , a company whose mission was to showcased burgeoning companies in bars around the country. The Foundation was created in 1997 by tech pioneers, Jean and Steve Case.
Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Train and coach continuously.
In these days of global competition via multiple channels, you need continuous marketing to find more customers. Acknowledge every customer feedback and review. Don’t let that one negative stand out as the only review submitted. These also will keep you better informed on new technologies, trends, and likely competitors.
In the early days of selling it can sometimes be an advantage to not have rigid pricing schedules, complex service level agreements (SLAs), hard-and-fast rate limits, etc. I would work through my sales deals pipelines by doing pipeline reviews. I wrote a bit about how to better manage journalist relations in this post.
Nearly every successful tech startup I’ve observed over the past 20 years has gone through a similar growth pattern: Innovate, systematize then scale operations. How profitable is my product or service? What sized team can I afford in order to sell, market & provide service to these customers?
For starters Uber itself has had to lay off 27% of its workforce due to the pandemic and has been severely impacted financially from the crisis with no immediate respite in sight. Even more likely is eventual technology disruption where drones deliver foods and make it hard for existing car delivery services to compete.
He outlines well the following benefits of outsourcing and freelancing, and I agree: Serving your business well is a competitive priority. With worldwide instant access to skills and alternatives via the Internet, I see a much more competitive and skilled remote workforce than ever before. with experience.
Other times the partner wants to test whether there is support before sinking in tons of duediligence time. I’m no dummy on businesses that are in the financial services sector, but my 3 partners have been investing in the space for 20 years so I’m clearly on a different level.
The two have now turned their attentions to Serviz, which offers up on-demand home services, such as plumbing, electrical, HVAC, and other areas. Our vision is really to become the premier provider of on-demand home services. We're really reinventing and reimagining the delivery of home services.
I find that many managers are expected to hire new team members primarily on the basis of technical qualifications and years of experience, rather communication ability, attitude, or previous customer reviews Remember that everyone will interact with customers, due to billing or delivery issues.
So before you decide to move your manufacturing, software development, or call center out of town, make sure you understand the following considerations: Don’t give someone else control of your competitive advantage. Saving cost won’t help you if you can’t make the daily innovations required to stay competitive. Marty Zwilling.
so compelling (other than the fact that the CEO Sean Rad is a great young technology leader and his advisers – Brian Norgard , Dan Gould and Evan Rifkin - are some of the guys I respect most in the LA tech market.). Wordpress), video (YouTube), pictures (Flickr), review sites (Yelp) and collaborative content (Wikipedia).
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