Nimble's Jon Ferrara On Retaining And Keeping Customers
socalTECH
MARCH 14, 2018
This year, we're sponsoring the Recurring Revenue Conference (www.recurringrevenueconference.com), presented by Sutton Capital Partners. Jon Ferrara: I firmly believe that Service is the New Sales and that the Sales starts after a customer buys. Customer service is critical to customer retention in the SaaS subscription model.
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