Both Sides of the Table

JUNE 8, 2010

We’re here for Greycroft’s CEO Summit – a gathering of the CEO’s of their portfolio companies with guest speakers covering topics including how to build your team, PR, customer development, etc. It is the key to “customer development” that Steve Blank talks about. I’m going to save that for a future blog post.

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Both Sides of the Table

FEBRUARY 7, 2010

Examples: There is a company called GreenLink Networks based in San Diego and Philadelphia. Another example. Assistly is a customer support product designed to meet the needs of the current era of multi-channel touch points (think Twitter, email, chat, forum in addition to phone calls). version of their product was.

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Startup Professionals Musings

APRIL 28, 2014

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

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Startup Professionals Musings

JULY 27, 2014

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. For example, if you have no technical background, you probably can’t create or sell an enterprise software product for a low price, even today.

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Startup Professionals Musings

FEBRUARY 22, 2013

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

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Tech Zulu Event

MAY 10, 2011

He went on to explain a bit about the customer development model from Blanks: State business model assumptions. These tidbits of advice certainly fell on attentive ears as we know entrepreneurs generally take real world examples and experiences to heart. Iterate until validated (through sales or tangible exchange).

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Tech Zulu Event

AUGUST 21, 2011

Cool Car Pools for example, an application to help co-workers locate each other that they could carpool with, demoed an entire use case for us. A senior marketing director that will run online marketing, customer acquisition, and customer development efforts, 2. Finally the time came and the winners were….

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SoCal CTO

DECEMBER 1, 2010

Want to know, for example, why Foursquare uses MongoDB to store check-in information? How to Enchant Your Customer - How to Change the World , November 23, 2010 I love to do business with small businesses—in-store, online, for myself, for others, for pleasure, for work—it doesn’t matter to me. billion dollar mistake. So what gives?

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Startup Professionals Musings

DECEMBER 1, 2010

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

Startup 90

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SoCal CTO

JUNE 9, 2010

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. Guide to Evaluating Startup Ideas - Tony Wright dot com , May 27, 2010 A great developer I once worked with was kvetching at lunch one day.

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SoCal CTO

SEPTEMBER 8, 2010

Example: Netflix). Even so, it’s difficult (and perhaps impossible) to operate a small business or startup and not negotiate agreements with employees, vendors, customers, and others. " Solving the Innovator’s Dilemma – Customer Development in a Big Company - Steve Blank , August 23, 2010 One of the ways I learn is to teach.

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Both Sides of the Table

MARCH 11, 2010

Here’s an example of one comment I received, “So you think it’s better to plan and build for years without testing it on the market and then make a big splash release and hope for the best? Research this market by doing market sizing, looking at existing products, talking to customers and deciding how you will make money.

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SoCal CTO

AUGUST 3, 2010

0160; If I need $250,000 to get to 100 customers, or $1 million to get to X, and I can raise both amounts from either Angels or VCs, where do we turn? Customer Care Today. The Phantom Sales Forecast – Failing at Customer Validation - Steve Blank , July 22, 2010 Startup CEO’s can’t delegate sales and expect it to happen.

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