Both Sides of the Table

DECEMBER 11, 2022

In those years I learned to properly build product, price products, sell products and serve customers. I had realized that I didn’t have it within me to be as good of a player as many of them did but I had the skills to help as mentor, coach, friend, sparing partner and patient capital provider.

Venture Capital 466

Venture Capital Startup Marketing Pricing 466

Both Sides of the Table

JUNE 27, 2011

They certainly struggle to find mentors as there is nothing more frustrating than trying to help a company who is afraid to tell you anything. Marketing futures can be really good for enterprise software companies where the information is passed between sales rep and potential customer in terms of near-term roadmap. You don’t.

Marketing 380

Marketing Startup Press Technical Advisors 380

socalTECH

APRIL 10, 2018

Most of our mentors are people who have been successful entrepreneurs and investors, who have been there, and understand how to get a company to the next sage. Matt Stodder: The most important thing is to understand their customers, and who they are going after. Blake Caldwell: We believe heavily in customer in customer development.

Startup 172

Startup Seed Funding Mentor Ideas 172

Startup Professionals Musings

MAY 16, 2020

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. Talking to real customers is the best way to keep your inspiration alive, as well as the best way keep on track with changing trends and future innovation ideas. Increasing customer focus and loyalty.

Satisfaction 174

Satisfaction Customer Custom Outsource 174

Startup Professionals Musings

MAY 20, 2020

For example, if you as an entrepreneur come across as arrogant or too casual, many people you need to deal with in business, including investors, suppliers, and customers, will run the other way. Shares views and learns from a personal mentor. These can be honed over time, and can’t be easily faked.

Entrepreneur 168

Entrepreneur Mentor Metrics Customer 168

Startup Professionals Musings

FEBRUARY 3, 2021

As a long-time mentor to new entrepreneurs and business owners, I have noticed that many no longer associate more fulfillment and satisfaction with more money, power, and success. In fact, customers today also seem more attracted to companies with a higher purpose than profit. Mentor others to share what you have learned.

Satisfaction 173

Satisfaction Mentor Coach Entrepreneur 173

Both Sides of the Table

OCTOBER 26, 2020

So mostly we just had to listen to customer feedback from founders, VCs and LPs. The core of the investing job of course is investing dollars into startup companies and helping as a mentor, advisor and board member on the companies in which you’ve invested. She has an amazing ethical compass with heart, compassion and drive.

Venture Capital 361

Venture Capital Startup Invest CitySearch 361

Both Sides of the Table

MARCH 12, 2013

He shared tons of information about how how they were using marketing to quantitatively make marketing decisions at HauteLook and acquire customers for prices that were far cheaper than similar companies. Natural mentors – a desire to help. I instantly hit it off with Greg because we was a fountain of knowledge.

Venture Capital 360

Venture Capital GRP Partners Startup Invest 360

Both Sides of the Table

APRIL 1, 2020

It goes without saying that if you find yourself in a really negative headspace PLEASE reach out to any trusted mentor, friend or family member. He produced a very detailed analysis of his customer base and which would be affected. I imagine many of you are, too. Don’t insulate yourself?—?handle

Demand 279

Demand Guide Customer Custom 279

Startup Professionals Musings

AUGUST 18, 2021

But privately, as a mentor to many entrepreneurs, I see mindsets and attributes that may be equally critical to success, but are not readily admitted, for fear of being too wacky. Don’t look to customers for breakthrough ideas. You now have many bosses, including partners, investors, and customers.

Entrepreneur 171

Entrepreneur Satisfaction Demand Customer 171

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. Find people who enjoy being problem solvers.

Coach 174

Coach Activity Customer Custom 174

Startup Professionals Musings

JULY 28, 2021

High scoring leaders seek and positively respond to feedback from three critical groups: peers, customers, and direct reporting team members. Find and enjoy the company of one or more mentors. The leadership benefits of mentoring start in childhood, but are just as important at the mature CEO level.

Entrepreneur 165

Entrepreneur Mentor Ideas Invest 165

Tech.Co

DECEMBER 4, 2020

It’s with profound sadness we mourn the loss of a true visionary, author, mentor, thought-leader, investor, and friend, Tony Hsieh. Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. By Frank Gruber and Jen Consalvo.

Commerce 193

Commerce Statistics Customer Custom 193

Startup Professionals Musings

FEBRUARY 14, 2022

I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. I found their five phases of the process to be compelling, based on my own years of experience mentoring startups: Nail the pain.

Technical Review 143

Technical Review Customer Custom Entrepreneur 143

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

Technical Review 143

Technical Review Coach Mentor Customer 143

Startup Professionals Musings

SEPTEMBER 23, 2020

Mark Zuckerberg, while still in school, tested the viability of his “ FaceMash ” technology as a business by rolling it out to other students at Harvard as customers. He learned quickly that several pivots were required for business, legal, and customer acceptance reasons. Take advantage of free startup programs and mentors.

Entrepreneur 157

Entrepreneur Mentor Class Resource 157

Startup Professionals Musings

FEBRUARY 12, 2021

For example, Elon Musk says he seeks out innovations from his team by constantly asking them how they can make things better, how often they get out of internal meetings and into customer shops, and actively encouraging them to try new things. Spend more time mentoring and coaching your team.

Tips 159

Tips Satisfaction Coach Mentor 159

Startup Professionals Musings

DECEMBER 30, 2020

In my role as a mentor to aspiring entrepreneurs, I find that most have the technical challenges well understood, but many are a bit short on some basic street smarts , or basic business realities. With information overload due to the Internet, you need to find your customers, rather than assume they will find you.

Entrepreneur 173

Entrepreneur Patents Startup Technical Review 173

Startup Professionals Musings

FEBRUARY 13, 2021

In my role as advisor and mentor to many new entrepreneurs, I often find myself suggesting that they think bigger. Major innovation, with major payback, requires real change, addresses a major pain point, and hits a large customer segment who can pay. Communicate and market your solution to the max.

Startup 162

Startup Metrics Ideas Entrepreneur 162

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Then always measure customer results, not work.

Startup 161

Startup Resource Training Entrepreneur 161

Startup Professionals Musings

AUGUST 3, 2022

You may focus only on Facebook, and missing customers who expect to see you on Instagram and YouTube. Get interactive with online users and customer feedback. Publishing your content is positive, but responding to customers online multiplies your impact. Sponsor customer events for visibility and giveaways.

Marketing 119

Marketing Social Media Mentor Conference 119

Startup Professionals Musings

AUGUST 10, 2022

Thus, in my mentoring of potential technical entrepreneurs who have a real passion for their technology, I often recommend that they find a co-founder who can manage the marketing and execution elements of the new venture. Balance of passion with reality and customer feedback. Pay attention to all.

Mentor 133

Mentor Startup Customer Custom 133

Startup Professionals Musings

JULY 25, 2021

In fact, as a mentor to entrepreneurs and an investor, I recommend that entrepreneurs avoid using the term disruptive with investors, since many see it as implying extra high risk, a long time for payback, and extensive marketing to build the new market. Look for sizable customer populations unattractive to incumbents.

Technical Review 157

Technical Review Entrepreneur Marketing Customer 157

Startup Professionals Musings

NOVEMBER 22, 2020

Identify customer executives who need your solution. Many savvy entrepreneurs are able to convince high-potential customers that investing early in a high-value solution, perhaps through an advance on royalties, is in their best interest. Reach out to your biggest fans for investor leads.

Funding 173

Funding Tips Startup Statistics 173

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

APRIL 16, 2022

Yet I find, as a mentor and outside consultant, that many of you focus only on working conditions and compensation as the key factors determining team engagement , health, and productivity. by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. Emotional stability. Environmental safety.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

MARCH 19, 2021

As a mentor, my mission is to recommend actions that can strengthen your image with investors and peers, as well as help you get the startup job done. Focus on customers and people over profits and ego. Use active listening to learn from your team, your customers, and investors. billion buyout. Be a role model for humility.

Customer 157

Customer Custom Metrics Ideas 157

Startup Professionals Musings

OCTOBER 1, 2022

As a mentor to many business professionals and owners, and aspiring entrepreneurs, I find a wealth of innovative ideas, but often less insight on what it really takes to transform ideas into an income stream that can excite new customers into long-term business success. Test your innovation with at least a hundred customers.

Ideas 145

Ideas Startup Case Study Writing 145

Startup Professionals Musings

AUGUST 16, 2020

As an angel investor and a mentor to aspiring entrepreneurs, I’m always disappointed to see founders who seem stressed out most of the time, and more annoyed than energized by the abundance of challenges they see in building their startup. Proactively seek input, but make your own decisions. Viewed by others as a successful problem solver.

Startup 171

Startup Entrepreneur Activity Ideas 171

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. You need to be visible in marketing efforts, viral videos, and interactions with key customer segments. Online it may be time to take a formal position via blogs and interviews.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

SEPTEMBER 22, 2022

Great marketing is required to generate revenue and grow every business, especially new businesses which have no brand recognition nor loyal customer base. Yet, as a business consultant, I still find many of you business leaders relying primarily on your technology, word-of-mouth , or location to attract necessary customers.

Marketing 133

Marketing Customer Custom Outsource Development 133

socalTECH

APRIL 11, 2013

I don''t know if you''ve heard, but it''s actually tough for music teachers, tutors, and others to truly find enough customers to pay their bills and keep them involved in their passions. Who''s your ideal customer for this? Steven Cox: We consider the teacher our customer, and that''s who the software is built for.

Startup 260

Startup Education Study Ideas 260

Startup Professionals Musings

JANUARY 29, 2021

As a long-time business advisor and mentor to entrepreneurs, I consistently find that the most thriving businesses are people-centric, and those team members create the best processes, rather than the other way around. Leaders who focus on team communication are also more successful in dealing with partners and customers.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

MARCH 13, 2021

Once you are able to achieve some real “traction” with your business (paying customers, revenue stream), it may seem the time to relax a bit, but in fact this is the point where many founders start to flounder. The key is to make decisions from data and feedback, once your business has real customers and real products.

Entrepreneur 169

Entrepreneur Startup Coach Mentor 169

Startup Professionals Musings

JUNE 30, 2021

A community requires two-way communication and respect – including advisors, partners, and customers. Just as your business needs feedback from customers, you need regular feedback from those around you on how to do better. That means accepting coaching and seeking mentoring, as well as giving it.

Coach 162

Coach Startup Resource Competition 162

Both Sides of the Table

MARCH 1, 2011

And he has acted as a personal mentor for Justin ever since. You should start by getting out and talking directly with customers as Bieber did. Consider Usher a hard-working early-stage VC. Justin was going through the ride that Usher himself had been through when he was younger.

Entrepreneur 398

Entrepreneur Startup Writing Blogging 398

Startup Professionals Musings

APRIL 4, 2020

But we all know that these are not solutions by themselves, but require integration into an innovative framework to solve real customer problems. Here are some keys to that mindset that I have seen working for successful entrepreneurs: Think customer-centric rather than technology-centric. Be forever curious and optimistic.

Startup 134

Startup Artificial Inteligence Ideas Entrepreneur 134