InfoChachkie

APRIL 20, 2015

Rather than directly explaining their value proposition with all the passion and heartfelt stridency that only an entrepreneur can deliver, they outsource this communication to a Public Relations (PR) firm. Rather, it translates into “Passionate Relationships” and passion can never be outsourced. Image: AP Photo/Francois Mori.

Outsource Development 100

Outsource Development Outsource Allegis Startup 100

socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Customer 113

Customer Custom Services Conference 113

Berkonomics

JANUARY 28, 2021

I can’t tell you how many times I’ve walked away from deals where the entrepreneur insists on a start-up pre-money valuation that is so high, no angel could expect to make a return upon the investment, even with a reasonable sales price for the company down the road. Here’s the “what.”. And here’s the “why.”.

Outsource Development 156

Outsource Development Startup Outsource Venture Capital 156

Startup Professionals Musings

APRIL 17, 2011

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. It’s like giving up control of your company.

Outsource Development 90

Outsource Development Outsource Software Development Software 90

Startup Professionals Musings

FEBRUARY 11, 2023

Many experts are certain that successful entrepreneurs are the ones with the most inspiration (passion and dream), while others will assert that it’s about more perspiration (working harder). Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. In my experience, both are always required in heavy doses.

Startup 118

Startup Satisfaction Customer Custom 118

Startup Professionals Musings

JULY 12, 2023

How GenY Entrepreneurs are Rocking the World of Business ,” was one of the first to predict that Gen-Y would lead the charge, bounce back from the last recession, and be big winners. examines and analyses this entrepreneurial revolution to reveal critical lessons every Gen-Y entrepreneur and marketer must learn.

Capital 93

Capital Geni Layoffs Entrepreneur 93

Startup Professionals Musings

APRIL 4, 2010

Since my background includes software development, I often get the question about when to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization in China, India, or Eastern Europe. Don’t outsource your core competency. Outsourcing for services needs to be carefully managed.

Outsource Development 51

Outsource Development Outsource Software Offshore 51

Startup Professionals Musings

MARCH 10, 2023

I recognize that entrepreneurs tend to substitute vision and passion for formal processes, but using no discipline or process in building something new is a sure way to spend money, rather than see any return and build a self-sustaining business. Customer receivables collection and vendor payments. Solution development and delivery.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

OCTOBER 21, 2020

Driven by the current pandemic, smart entrepreneurs of all ages are jumping into the fray with new ideas, new recovery strategies, and discarding outmoded business models. I see it most in the newest generation of entrepreneurs (Gen-Y), who were shocked out of entitlement into action by an economic downturn.

Geni 172

Geni Layoffs Entrepreneur Outsource 172

Startup Professionals Musings

JANUARY 14, 2023

I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.

Tips 135

Tips Invest Startup Outsource 135

Startup Professionals Musings

MAY 16, 2020

Many experts are certain that successful entrepreneurs are the ones with the most inspiration (passion and dream), while others will assert that it’s about more perspiration (working harder). Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. In my experience, both are always required in heavy doses.

Satisfaction 174

Satisfaction Customer Custom Outsource 174

Both Sides of the Table

SEPTEMBER 12, 2010

“Hi [entrepreneur], I hope all is well. I know the firm well and I know the entrepreneur & his business well. The actual investment professionals (partners) are too busy to call companies that they’re interested in so they basically outsource it. So I have to imagine many other entrepreneurs felt the same.

Venture Capital 294

Venture Capital Entrepreneur Email Equity 294

Startup Professionals Musings

MAY 25, 2014

The days are gone when a techie or a genius could build things in his garage and customers would find and buy the product, based purely on the “wow factor” of the technology. Thus customers and partners rely more and more on personal engagement with people. branding business David Rogers engagement entrepreneur startup'

Customer 99

Customer Custom Startup Content 99

Startup Professionals Musings

APRIL 29, 2023

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

OCTOBER 30, 2020

Every aspiring entrepreneur I know is talking about the fact that there are over 2,000 billionaires in the world today, and how their innovative idea could make them one of the next ones. Becoming an entrepreneur is actually a commitment to a new lifestyle, certainly very exciting, but also facing many unknowns and risks.

Outsource Development 154

Outsource Development Social Media Software Review Customer 154

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

APRIL 28, 2023

Entrepreneurs seem to have blinders on when looking at competitors. Strategic partnerships in this context can take the form of joint ventures, intellectual property licensing, outsourcing agreements, or even cooperative research. Up-sell related products or cross endorsement. Benchmark your practices against a true peer.

Startup 105

Startup Outsource Competition Entrepreneur 105

Startup Professionals Musings

DECEMBER 2, 2022

You can’t succeed in business without an operational model that delivers value to customers at a reasonable price, with an underlying cost that allows you to make a profit. A target market is the group of customers that the startup plans to attract through marketing and sales their product or service. How will you reach your customers?

Sales 102

Sales Customer Custom Outsource 102

Startup Professionals Musings

JULY 27, 2014

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. You can now skip the mandatory office space rental, with secretary and bookkeeping staff, or outsourcing. budget business e-commerce entrepreneur startup'

Entrepreneur 104

Entrepreneur Startup Social Media Commerce 104

Startup Professionals Musings

JUNE 23, 2014

Everyone seems to like the aspect of being an entrepreneur that goes with “being your own boss” and “able to do things my way.” People with confidence problems and fear problems should avoid the entrepreneur role, since success without accountability is rare. Customer expectations these days can be unreasonable.”

Entrepreneur 99

Entrepreneur Startup Outsource Satisfaction 99

Startup Professionals Musings

NOVEMBER 16, 2014

It’s a jungle fight for survival out there for aspiring entrepreneurs of all ages and demographics. The best entrepreneurs work on making better time management a top objective. Talent can also be outsourced, but surviving in the business jungle without talent is unlikely. entrepreneur jungle startup survival'

Entrepreneur 105

Entrepreneur Startup News Framework 105

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” Entrepreneurs don’t realize that this burden is actually costing them over $200 billion in repeat sales, according to a recent study by the W. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

APRIL 19, 2020

I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.

Startup 154

Startup Outsource Ideas Research 154

Startup Professionals Musings

DECEMBER 13, 2019

In the interests of helping you work smarter and last longer, I would like to offer my top ten list of key resource drains to avoid in early businesses and startups, based on my years of advising entrepreneurs and my own business experience: Expanding your product line too quickly for scaling. Outsourcing services that could be done in-house.

Outsource Development 122

Outsource Development Outsource Metrics Technical Review 122

Startup Professionals Musings

JULY 11, 2013

As I visit the websites of many startups, as well as more mature businesses, I still too often see a “contact” page offering nothing but a sterile form for customers to submit, never to be heard from again. Customers are not all like you, and they have choices, so a “one size fits all” customer service is no longer a viable option.

Social Media 99

Social Media Customer Custom Media 99

Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. This exemplary customer service is just savvy marketing. Respect your customer’s view of usability.

Customer 89

Customer Custom Services High Tech 89

Startup Professionals Musings

JUNE 6, 2012

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. That’s just not sufficient to hold today’s fickle, less loyal, and ready to jump customer. I found a good summary of these new expectations in a book just published by Micah Solomon, “ High-tech, High-touch Customer Service.”

Customer 97

Customer Custom Services Startup 97

Startup Professionals Musings

OCTOBER 22, 2021

Many aspiring entrepreneurs are looking to the Internet as an opportunity to get rich quick, instead of a place where you can start a business you love, for very little capital and minimal technical expertise. Provide website forums to help customers solve their own problems. Use the Internet to outsource staff.

Technical Review 124

Technical Review Case Study Software Review Startup 124

socalTECH

AUGUST 7, 2014

Bryce Maddock: TaskUs is the best provider in the world of customer care and back office services for emerging growth companies. Customer care, obviously, is emails, phone calls, and customer service back office services. The two of us really wanted to be entrepreneurs. What''s the story behind the company?

Startup 231

Startup Technology Outsource Santa Monica 231

Startup Professionals Musings

JULY 7, 2013

Many aspiring entrepreneurs are looking to the Internet as an opportunity to get rich quick, instead of a place where you can start a business you love, for very little capital and minimal technical expertise. Provide website forums to help customers solve their own problems. Use the Internet to outsource staff. Marty Zwilling.

Entrepreneur 105

Entrepreneur Startup Technical Review Case Study 105

Startup Professionals Musings

OCTOBER 29, 2022

These days, everyone wants to be an entrepreneur, pitching their latest and greatest new idea, and looking for someone to give them money. Talk is cheap, but entrepreneurs who show you a working model of their idea know how to execute. You should never outsource the management of your core technology.

Outsource Development 110

Outsource Development Ideas Tool Outsource 110

Startup Professionals Musings

SEPTEMBER 5, 2016

In my experience as an advisor to aspiring entrepreneurs, I often encounter the myth that an initial startup requires investors. The media tends to highlight experienced entrepreneurs who succeed with early new venture funding, like Uber’s Garrett Camp , but fail to point out the more common bootstrapping successes.

Entrepreneur 67

Entrepreneur Startup Equity Outsource Development 67

Berkonomics

JULY 10, 2014

I can’t tell you how many times I’ve walked away from deals where the entrepreneur insists on a start-up premoney valuation that is so high, no angel could expect to make a return upon the investment, even with a reasonable sales price for the company down the road. Email readers, continue here.]

Startup 179

Startup Outsource Development Outsource Venture Capital 179

Startup Professionals Musings

APRIL 17, 2022

Very few entrepreneurs have the range of skills and experience to be the solution creator as well as business creator, or operational as well as sales leader. Most entrepreneurs work long hours and weekends to get the job done. The challenge is to recognize and recruit that ideal partner match early with minimal cost and risk.

Software Review 154

Software Review CTO Hire Outsource Development Startup 154

Startup Professionals Musings

JANUARY 19, 2014

Too many entrepreneurs confuse actions with momentum and results. For example, a result is not forty hours of work, but a prototype complete, partner contract signed, or first customer sale. During the early start-up phase, most of the momentum in a new company derives from the entrepreneur''s own commitment and self-sacrifice.

Entrepreneur 113

Entrepreneur Startup Outsource Research 113

Startup Professionals Musings

AUGUST 8, 2014

If you have a software development background like mine, Im sure you often get questions about when to outsource, versus building the solution in-house. Outsourcing is defined as contracting the work to another company, usually located in a developing country, like India, China, or Eastern Europe. Factor in all the cost elements.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

FEBRUARY 20, 2013

The days are gone when a techie or a genius could build things in his garage and customers would find and buy the product, based purely on the “wow factor” of the technology. Thus customers and partners rely more and more on personal engagement with people. New technologies are everywhere today. Make it an enjoyable experience.

Entrepreneur 111

Entrepreneur Startup Content Media 111