Startup Professionals Musings

DECEMBER 17, 2013

Entrepreneurs have no trouble focusing on how to build a product, and the good ones know how to find and nurture those first critical customers. What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics. Customer loyalty and retention.

Metrics 100

Metrics Technical Review Sales Customer 100

Both Sides of the Table

NOVEMBER 2, 2010

.&# When I talk to people about sales I often describe the sales process as a series of hurdles (objections) that are put up to avoid making a purchase and your responsibility is to work through these common objections with your customer. In the evangelical phase you’re working through these with customers on the fly.

Sales 289

Sales Startup Training Pricing 289

Both Sides of the Table

SEPTEMBER 10, 2021

On the one hand, you’re over paying for every investment and valuations aren’t rational. That used to be called A-round investing. The biggest change for us in early-stage investing is that we now need to commit earlier. However, to be a great VC you have to hold two conflicting ideas in your head at the same time. of the fund.

Venture Capital 471

Venture Capital Writing Invest Pricing 471

Startup Professionals Musings

NOVEMBER 14, 2012

Entrepreneurs have no trouble focusing on how to build a product, and the good ones know how to find and nurture those first critical customers. What I’m talking about here is a level of discipline and skill necessary to collect and analyze the relevant business data, known as metrics. Customer loyalty and retention.

Metrics 106

Metrics Startup Sales Statistics 106

Both Sides of the Table

JUNE 4, 2013

Compelling in the sense that you solve a real problem a target group of potential customers has with a product that is significantly better than the alternatives on that market. The idea of “going deep” with customers has always shaped how I think. I found myself in violent agreement with Fred’s blog post(s).

Startup 401

Startup Customer Custom Technical Review 401

SoCal CTO

MARCH 11, 2013

Yes, the investor may literally have said to you: "That is something I'd seriously think about investing in when you have your product built." If you do build the MVP and show it to them, they will ask you about your metrics. They really want metrics, not a product. " But the reality is that they don't mean that.

Metrics 264

Metrics Venture Capital News Product 264

Startup Professionals Musings

OCTOBER 21, 2015

Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. You need to track what content is resonating with your prospective customers, through metrics including submit rate by content offer, elasticity, velocity, cost, and ultimately revenue by content program.

Metrics 101

Metrics Marketing Demand Paramount 101

Both Sides of the Table

DECEMBER 27, 2011

You have to understand whether they’re likely to yield revenue growth in the near term OR whether you have access to cheap enough capital to fund your losses until your investments pay off. If you have a market lead then raising capital and making investments now will help you as others enter the market. ” The Details.

Startup 418

Startup Venture Capital Sales Technical Review 418

Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

NOVEMBER 15, 2019

Bigger organizations should invest in the new “big data” tools. It’s the same for customers and products, where analytics have long proven their value. Efficiency in the workplace is the time it takes to do something, but it can ignore work quality and customer impact. Use data analysis and metrics to measure for results.

Metrics 98

Metrics Tool Statistics Entrepreneur 98

InfoChachkie

SEPTEMBER 23, 2013

Thus, startups must quickly determine which prospects are most likely to purchase in the near term and focus their energy on delivering these prospective customers an incredible experience. At DataPop , a Rincon Venture Partners’ portfolio investment, the company''s sales cycle significantly accelerated after it stopped performing Pilots.

Sales 215

Sales Outsource Development Metrics Resource 215

TechCrunch LA

DECEMBER 5, 2018

Scott McCorkle has spent most of his professional career thinking about business to business software and how to improve it for a company’s customers. If customers are doing the things i want them to be doing through my product. “It is API embeddable and we have a full user experience layer.”

Chief Technology Officer 145

Chief Technology Officer SaaS Metrics Customer 145

InfoChachkie

SEPTEMBER 15, 2011

Obsess About Customers, Not Colleagues Or Competitors. “We We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”. You can be customer-focused or competitor-focused. Let’s do it.’”.

Tips 279

Tips Startup Framework Customer 279

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. As companies get this initial customer feedback on their product they start to have to ask harder questions about unit economics: How much does it cost us to acquire a new customer?

Startup 286

Startup Technical Review Customer Custom 286

SoCal CTO

MAY 21, 2012

Many of the factors are not obvious and include building mystery to drive margin, why boring B2B companies often win but are challenging in other ways, how bootstrapping wins, integrating metrics from the start and many other similar lessons. What is our lifetime customer value and how can we drive that up?

CTO Hire 175

CTO Hire Startup Metrics eHarmony 175

Startup Professionals Musings

MARCH 4, 2019

Is your marketing focus product-centric or customer-centric ? With a wealth of products now available, customers look for the most memorable experience , not just the best product. Amazon is very customer-centric, but it can make all the difference in retail as well as online. Status factors are more important than demographics.

Customer 85

Customer Custom Product Metrics 85

Startup Professionals Musings

DECEMBER 12, 2021

But very few are talking about how to measure your results and return on investment (ROI), and the right metrics for optimizing your marketing environment. Social media is the realm of public opinion and customer conversations. Measure customer response and action. Get the message from your customer.

Social Media 127

Social Media Media Metrics Satisfaction 127

Berkonomics

SEPTEMBER 14, 2011

Creating metrics. Finding sources of investment. Finding your “teacher customer,&# and much more. Where to find customers that buy. New forms of metrics for your business. The role of investment bankers. Setting goals. Creating strategies. Developing your vision. Kindle eBook: $2.99 (click here).

eBook 168

eBook Press Metrics Startup 168

Both Sides of the Table

MAY 19, 2018

Your historical trading information including financials and a “customer file” which shows the history of your transactions so that investors can run “cohort” analyses Customer reference, personal references, key team members, compensation, cap table, stock option plan, etc. It doesn’t. The data room is where your process goes to die.

Funding 336

Funding Venture Capital Startup Email 336

Startup Professionals Musings

FEBRUARY 11, 2011

You can’t succeed in your new startup if you can’t win customers, and the new Internet-empowered customers are tough. Bloom’s “ The New Experts ,” that today’s customers are armed with three lethal weapons – instant access to information about every potential purchase, immense choice, and real-time comparison of competitive prices.

Customer 88

Customer Custom Competition Metrics 88

Startup Professionals Musings

AUGUST 24, 2022

As a business consultant and angel investor, I often ask for your own assessment of marketing ROI , or customer acquisition cost (CAC). Are you making the proper investment, and is it paying off? You must have a strong Chief Marketing Officer (CMO) with a clear strategy for spending, and metrics to gauge results.

Customer 100

Customer Custom Acquisition Technical Review 100

Both Sides of the Table

MAY 14, 2018

You’re adding unnecessary “purchase friction” If your deck is something I should open 3–4 times as I’m contemplating an investment, why add any consumption friction to the reader? Because I invest in “ lines, not dots ” it’s actually the delta that I’m investing in. What should not be in your deck? Many of my colleagues do, too.

Funding 239

Funding Venture Capital IP Email 239

socalTECH

SEPTEMBER 20, 2010

It connects companies with investors, allows investors to forward on referrals to other investors, and once an investment has been made, allows a company to post updates to the site. For investors, it gives them a dash board of key metrics, and ensures those investors stay in the loop. Who would find this most useful? READ MORE>>.

Southern California 243

Southern California Entrepreneur Software Review Yammer 243

Startup Professionals Musings

APRIL 10, 2012

You can’t succeed in your new startup if you can’t win customers, and the new Internet-empowered customers are tough. Bloom’s “ The New Experts ,” that today’s customers are armed with three lethal weapons – instant access to information about every potential purchase, immense choice, and real-time comparison of competitive prices.

Customer 93

Customer Custom Startup Competition 93

Berkonomics

JANUARY 30, 2014

What happens to careful planning, sure-fire metrics, quality test scenarios, market research, a good business plan – all in place before pulling the trigger of a new opportunity. On the other hand, if a new free iPad app has bugs, they can be corrected in the next automatic update, and probably without much customer noise.

Artificial Inteligence 189

Artificial Inteligence Startup Metrics Ideas 189

Both Sides of the Table

MARCH 21, 2010

As startup entrepreneurs we all want to work with them because having their name as reference clients makes it so much easier for marketing, PR, selling to other customers, fund raising and even recruiting. If a company wants to invest in your company and you haven’t read that post please do. How Should You Structure Them?

Startup 298

Startup Sales Slides Metrics 298

SoCal CTO

JUNE 9, 2010

Kathy Sierra at Business of Software 2009 - Business of Software Blog , May 4, 2010 "In the old days, getting customers was easy. Putting customers first. Legendary customer support. Instead of making a few dollars per sale and hoping for thousands of sales, you sell to only a few customers, and charge much higher rates.

Startup 248

Startup Venture Capital Conference Social Media 248

Tech Zulu Event

NOVEMBER 28, 2011

And NOT even because they give until death refunds if a customer is ever dissatisfied with a purchase. He says he cares most about “focusing on customers for life”. Noah has what I believe he called “Thank You metrics”. This is why AppSumo heavily invests in copywriting when forming each new deal they present to their audience.

Metrics 87

Metrics Email Startup Technical Review 87

socalTECH

JANUARY 14, 2011

Its primary goal is to focus on identifying what is truly driving demand, analytically, so that our customers can optimize their activities. We have a very sophisticated, analytics and software platform that over half the Fortune 50 are now using, to help guide how they invest in marketing and sales activities and investments.

Social Media 235

Social Media Demand Activity Marketing 235

Both Sides of the Table

MAY 27, 2013

Understanding where your VC partner sits in their respective fund and where their fund is in the cycle of its investment lifecycle will help you understand your VCs behavior. Each of your angels or seed investors may have 20-30 investments. What Rob wrote in his post is right. He is very pleasant when he calls and writes.

Tips 365

Tips Email Venture Capital CTO Coach 365

Startup Professionals Musings

MAY 21, 2022

The power and influence of paid media advertising, including print ads, TV commercials, radio, and even online digital campaigns is waning, in favor of unpaid earned and owned messaging from your website, social media, key market influencers, and existing customer word-of-mouth. Real customers. Owned media. Long-term sales.

Marketing 127

Marketing Framework Social Media Media 127

Startup Professionals Musings

JULY 9, 2018

Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue. You need to track what content is resonating with your prospective customers, through metrics including submit rate by content offer, elasticity, velocity, cost, and ultimately revenue by content program.

Metrics 57

Metrics Demand Marketing Paramount 57

SoCal CTO

JULY 23, 2012

What metrics are going to be the key startup metrics and how do we get those metrics without too much cost? If the startup lasts into a few rounds of investment, the rounds get larger, and the team grows. Make sure you are continuously looking at the business and customers. Where and how will we host the systems?

CTO Coach 231

CTO Coach CTO Hire Outsource Development Develop 231

InfoChachkie

MAY 22, 2012

Send them a private message via Twitter or Quora that contains a compelling link relevant to their investment focus. If this is the case, offer to make a meaningful introduction to a potential customer or partner of one of their portfolio companies. Follow them on Twitter, Quora and become familiar with their Facebook presence.

Venture Capital 236

Venture Capital Capital Research Customer 236

Both Sides of the Table

MARCH 6, 2011

When I described to people why I initially invested my calls went something like this, “He’s taken kicks to the face for nearly 2 years and is still standing. That, plus I love the space of high-customer-service, focused eCommerce for moms worried about what their kids eat & wear.&#. I know this guy is a money maker.

Startup 292

Startup Venture Capital Blogging Summary 292

Startup Professionals Musings

JANUARY 9, 2021

In addition, current investors want to see every startup go public or be acquired, as an exit event, so they can get their due return for that investment which has been tied up for the last few years. For these reasons, I always look for an overt exit strategy in every startup I might consider for an angel investment.

Startup 173

Startup Entrepreneur Metrics Acquisition 173

Startup Professionals Musings

APRIL 13, 2019

Most social media outlets don’t require a subscription charge, but they certainly always require an investment, sometimes large, in people, in technology, your reputation, and your time. For some customers and many investors, a heavy focus on social networks and viral marketing may be a negative, rather than a positive.

Social Media 79

Social Media Media Invest Platform 79