TechEmpower

NOVEMBER 13, 2023

So instead, we fill it with a completely custom blurb, written just for him: Hello! Thanks to his custom blurb, instead of closing his browser and feeling inadequate for the rest of the day, Mark completes his bio and becomes a happy customer. Which means better conversions and happier customers.

Generative AI 297

Generative AI Artificial Inteligence TechEmpower Tips 297

socalTECH

FEBRUARY 26, 2014

According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. The integration includes automatic synchronization of contact data across the two software products, including emails, calls,chats, tickets, notes, and more. READ MORE>>.

Software Development 140

Software Development Software Develop Development 140

socalTECH

OCTOBER 22, 2009

Torrance-based LiveOffice , a provider of email archiving and hosting services, said this week that the firm has added new, encryption support for the firm's software-as-a-service. Tags: security encryption software saas archiving email liveoffice. READ MORE>>.

Torrance 124

Torrance SaaS Email Software 124

Both Sides of the Table

FEBRUARY 7, 2010

My first company launched in 1999 and we were offering a SaaS document management in the cloud (we were called ASPs back then). I didn’t have first-hand experience in document management systems other than as a user and nobody had SaaS experience – the market was too new. I learned the domain lesson myself.

Entrepreneur 267

Entrepreneur Startup SaaS San Diego 267

socalTECH

OCTOBER 31, 2013

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.

Social Media 138

Social Media Santa Monica SaaS Screening 138

socalTECH

OCTOBER 1, 2010

Mindflash says its site allows users to create online training courses using PowerPoint, Word, PDF, and videos, add quizzes, and automate tasks like grading and sending out email invites and reminders. Tags: mindflash online training small business saas software employee. READ MORE>>.

Training 133

Training Santa Barbara SaaS Platform 133

Tech Zulu Event

APRIL 10, 2013

Excellent customer service isn’t just something that happens from company to consumer. Customer service starts within a company. We all know about Zappos customer culture and their willingness to stay on a call with a customer for up to 10 hours. It’s the same effect you want on your customers.

Customer 97

Customer Custom Training Services 97

TechCrunch LA

OCTOBER 5, 2020

“The only success criteria of my startup career is whether GrubMarket can eventually make $100 billion of annual sales,” he said to me over both email and in a phone conversation. “We had to limit our daily delivery volume in some regions, and put new customers on waiting lists.”

Technical Review 343

Technical Review Startup Marketing San Diego 343

Both Sides of the Table

MARCH 27, 2011

If you care about accessing customers, reaching an audience, communicating your vision, influencing people in your industry, marketing your services or just plain engaging in a dialog with others in your industry a blog is a great way to achieve this. I’ll bet your customers, business partners or suppliers would love similar.

Blogging 373

Blogging Startup Writing Venture Capital 373

socalTECH

AUGUST 3, 2011

Cloud-based, email infrastructure provider SendGrid , which develops cloud software to help businesses more easily deliver emails to customers, has set up shop in Anaheim, California, the firm said Wednesday.

Email 189

Email Commerce Venture Capital Los Angeles 189

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Develop 520

Develop Development Technical Review SEO 520

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer 97

Customer Custom Software Review SaaS 97

InfoChachkie

APRIL 28, 2011

The more a customer utilized WebEx’s services, the more they had to pay. Even though such enduring strategies are often difficult and expensive to execute, they generally result in greater value creation for the company’s customers, founders, employees and investors. WebEx was the early leader in web meetings. Exploring The Campus.

Entrepreneur 225

Entrepreneur SaaS Pricing Cloud Computing 225

socalTECH

FEBRUARY 7, 2013

Nimble's web-based software lets users track all of their interaction with a customer or client, including emails, social networking activity, phone calls, and more. Nimble--which is led by CRM software vet Jon Ferrara--said that the new enhancements lets users pull in external data, such as maps, invoices, news, and much more.

Web 219

Web Social Network News Google 219

Both Sides of the Table

JUNE 13, 2018

Remember that the goal of an email to a VC or an introduction from a trusted mutual connection is simply to get you the meeting. You want to send just enough to get the meeting (and of course a great deck sells better than a long email) and not so long that you don’t leave a chance to wow the person in your actual meeting. Poppycock.

Venture Capital 261

Venture Capital Slides Email Startup 261

Both Sides of the Table

JULY 25, 2010

Because I built two SaaS companies and sold my second one to Salesforce.com (where I then took on the role of VP Products) I am often asked to look at SaaS and/or sales-oriented deals for others. Anything requiring lead generation and/or customer acquisition I call Matt Coffin. So what are you waiting for? Go get your anchors.

Guide 293

Guide Funding Venture Capital Technical Review 293

socalTECH

FEBRUARY 28, 2011

Torrance-based LiveOffice , the provider of cloud-based email archiving services, reported this morning that it has signed American Portfolios Financial Services as a customer. LiveOffice said the win includes implementation of its products across 300-plus branches at the independent broker-dealer.

Services 154

Services Torrance Email Report 154

socalTECH

MARCH 29, 2011

Torrance-based LiveOffice , the developer of cloud-based email archiving, compliance, discovery, and backup services, reported this morning that it has rolled out a new feature for message review by customers. READ MORE>>.

Software Review 124

Software Review Torrance Email Organization 124

socalTECH

NOVEMBER 15, 2012

If you're a web publisher, or even a brand developing your own outreach to customers through a newsletter or microsite, how do you efficiently gather and curate all of the news and information out there? We're really monitoring the content areas for our customers, in a way that brings that social signal to it. We're in beta now.

Web 237

Web Newsletter Content Startup 237

socalTECH

FEBRUARY 21, 2012

The company said the new software is aimed at all types of small businesses, and helps local businesses to respond faster to customer inquiries, track online and offline advertising, and reply more effectively to calls, emails, and social media inquiries.

Marketing 178

Marketing Product Social Media Advertising 178

socalTECH

MAY 17, 2019

Coming out of ServiceNow around 2013, I realized that a lot of problems that we had been discussing and dealing with with customers adopting applications like ServiceNow into the enterprise, was establishing connections of that data and processes with systems in the enterprise. That's how we started. What specific problem were you seeing?

SaaS 113

SaaS Startup Customer Custom 113

TechEmpower

OCTOBER 9, 2023

So let’s summarize what we've already found to be different about searching with LLMs: What’s Different About Search with LLMs Search methods powered by LLMs stand out as transformative tools, offering businesses an edge in their information retrieval and customer engagement processes. cto , infotech , innovation , product , project , saas

Generative AI 348

Generative AI Artificial Inteligence Tool Knowledge Base 348

InfoChachkie

AUGUST 1, 2012

The following guest post is from Courtney Englert, Customer Success Intern at The Resumator , a SaaS applicant tracking system and hiring platform trusted by many of the fastest-growing companies in the world, including: Pinterest, Tumblr, Hootsuite, Klout, Posterous, Bitly, Atari and Mashable. Follow Courtney on Twitter at [link].

Startup 184

Startup RSS SaaS Press 184

socalTECH

MARCH 14, 2011

For this morning's interview, we spoke with Scot Richardson , CEO of Los Angeles-based LaughStub (www.laughstub.com), which develops software which helps comedy clubs and others manage ticket sales, online marketing, and customer relationship management. What is Laughstub? Scot Richardson: In a nutshell, we're a WordPress for venues.

Ticketmaster 140

Ticketmaster CTO Hire Tech Coast Angels Social Media 140

socalTECH

SEPTEMBER 1, 2011

Our marquis customers are companies like Citibank and Lowe's Corporation, along with many others. We also cross into the GUI level of automation, so that a customer can interact with an application and websites as if there was someone at a keyboard. About 30 to 45 percent of our business is international.

Networking 214

Networking IBM IBM Pacific Palisades 214

InfoChachkie

MAY 14, 2012

At Rincon Venture Partners , we have a laser focus on identifying groundbreaking adtech and business productivity SaaS solutions. This results in more effective ads with greater reach, deeper customer engagement and significantly better ROI. and Overture Services. Share and Enjoy.

Content 171

Content Platform Paid Search OpenX 171

InfoChachkie

SEPTEMBER 5, 2012

The following guest post is from Dan Monarko, Online Marketing Manager at The Resumator , a SaaS applicant tracking system and hiring platform trusted by many of the fastest-growing companies in the world, including: Pinterest, Tumblr, Hootsuite, Klout, Posterous, Bitly, Atari and Mashable. Share and Enjoy.

Tips 182

Tips RSS Ideas SaaS 182

socalTECH

MAY 22, 2019

We're really going after 70 percent of people who are using just spreadsheets, email, and maybe using some sort of online survey tool. David Wood: The biggest challenge is scaling, and finding customers who love the product. For example, if they're using Signupgenius, or Evite, then we're not trying to convert them.

Startup 212

Startup Evite Organization Software 212

InfoChachkie

JUNE 30, 2011

You can see if they opened the email. This is about the lowest barrier to use I have seen online for a SaaS solution – no registration, no trials, just straight usage. What are the primary benefits of the enterprise features and what are the characteristics of the ideal customer of the more robust solution? "The

Outsource Development 229

Outsource Development SaaS Tool Summary 229

Berkonomics

JUNE 4, 2015

When I hear a company pitch a business model which I believe has the potential to acquire a customer once, and keep the customer paying for a multi-year period without further marketing expense, my ears perk up. Typical examples are software as a service (SaaS) models, or any kind of content-driven subscription model.

Acquisition 120

Acquisition Customer Custom SaaS 120

Tech.Co

DECEMBER 29, 2023

Sign up to Tech.co's weekly newsletter today Please fill in your name Please fill in your email Subscribe By signing up to receive our newsletter, you agree to our Privacy Policy. However, its unique-for-the-industry monthly subscription model has helped it maintain healthy profits from its loyal customer base in 2023.

Startup 194

Startup Generative AI Newsletter Tool 194

socalTECH

APRIL 2, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenue, customer service, and similar topics. We have an incredibly passionate and dedicated team, and they are great advocates for the customer. That's key.

SaaS 100

SaaS Conference Customer Custom 100

socalTECH

MARCH 30, 2018

As part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenue, customer service, and similar topics. We have an incredibly passionate and dedicated team, and they are great advocates for the customer. That's key.

SaaS 100

SaaS Conference Customer Custom 100

InfoChachkie

FEBRUARY 17, 2011

Along the way many things came together: being able to find the right people, getting great customers, having lots of luck, being in the right place at the right time. Most big companies initially rejected use of the cloud, just as they rejected SaaS solutions when we launched GoToMyPC in 2001. From day one we focused on customers.

Cloud Computing 188

Cloud Computing Santa Barbara EC2 Startup 188

InfoChachkie

OCTOBER 1, 2010

Customers – Similar to VARs, BDC customers who believe that your solution will add value to a BDC’s offering also make effective Escorts. Even the most ineffective and dysfunctional BDCs tend to listen to their customers. This process requires you to wait to see if an email bounces before attempting another iteration.

Company 124

Company Companies Email Press 124

Both Sides of the Table

APRIL 12, 2015

We never built our product on one partner’s data platform but on many (20 primary data sources plus 100+ smaller ones) and Twitter’s move doesn’t “shut down DataSift” it simply takes 1,000+ customers who consume Twitter data through DataSift and makes their life more difficult. Just how much?

Platform 150

Platform Course Customer Custom 150

socalTECH

SEPTEMBER 11, 2017

Cordial's software is used to deliver personalized marketing emails and communications using real-time behavioral data and machine learning. The company, led by CEO Jeremy Swift, says its customers include such brands as La Quinta, Shoes of Prey and Teleflora. READ MORE>>.

Artificial Inteligence 113

Artificial Inteligence San Diego Email Software 113