How Startups Can Use Metrics to Drive Success
Both Sides of the Table
APRIL 4, 2011
4 times / 100 means if a customer uses your app frequently (say 10-20 times / day) then they are crashing nearly every day. For example, I highly recommend a set of board metrics that the CEO communicates to board members at every meeting. Customer Acquisition. How many through SEM? That’s not acceptable. Is it 4/1,000?
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