Startup Professionals Musings

JANUARY 9, 2022

The next thing that entrepreneurs need to realize is that the process and framework for making social media marketing work are different from traditional marketing, and trial and error certainly doesn’t work. This can be customer acquisition cost, revenue growth, profit, or whatever other parameters are key to your success.

Social Media 135

Social Media Framework Media Metrics 135

Both Sides of the Table

MARCH 28, 2010

McKinsey had their “ 7S framework &# and BCG had the “ BCG Matrix &# with cash cows, dogs, stars and question marks. I mean Porter’s Five forces is a useful framework but it’s basically microeconomics with a pretty wrapper. But tell me how practical is the 7s’s, really?

Startup 378

Startup Framework Slides Coach 378

Both Sides of the Table

JULY 13, 2010

In billing we literally started thinking about all of the types of bills that would be generated for customers: full payment, partial payment, split payment, senior discount, student discount, level pay plan, etc. I’m never right the first time so I spend time adjusting my frameworks. I started by doing billing systems.

Entrepreneur 372

Entrepreneur Startup Design Framework 372

TechCrunch LA

JUNE 9, 2021

The startup’s “Mythical Economic Engine” is being designed to help budding game builders create NFT-based marketplaces that won’t get them in any regulatory trouble, marrying compliance across geographies and tools that help creators comply with anti-money laundering laws and know-your-customer frameworks.

Platform 308

Platform Framework Los Angeles Design 308

Both Sides of the Table

APRIL 8, 2010

If you ever have to interview, hire, judge the performance of, decide whether to promote, assign clients/regions to them or have to decide whether to fire sales people, I think having a framework for thinking about them is helpful. They work through ROI calculations with customers. Here’s mine: Let me start with a few biases.

Startup 350

Startup Sales Framework Organization 350

Eric Greenspan

NOVEMBER 18, 2009

“Employees First, Customers Next&# is my philosophy and how we roll at Make It Work. During public speaking engangements, when I attend meetings, or when I encounter Make It Work customers. Have you ever heard the term “The customer is ALWAYS right?” Tags: Eric Greenspan customer service. The hard part?

Customer 100

Customer Custom Services Framework 100

Eric Greenspan

NOVEMBER 18, 2009

“Employees First, Customers Next&# is my philosophy and how we roll at Make It Work. During public speaking engangements, when I attend meetings, or when I encounter Make It Work customers. Have you ever heard the term “The customer is ALWAYS right?” Tags: eric david greenspan customer service. The hard part?

Customer 100

Customer Custom Services Framework 100

InfoChachkie

SEPTEMBER 29, 2014

The framework I found which made the decision incredibly easy was what I called – which only a nerd would call – a ‘regret minimization framework’. We know this is a feature that’s good for customers. This encouraged them to deploy logical, common sense solutions that were in the best interest of its customers.

Tips 223

Tips Framework Metrics Cloud Computing 223

Startup Professionals Musings

MARCH 28, 2012

A while back, I wrote about the value of Michael Porter’s Five Forces framework for analyzing the competitive environment, and using every opportunity to highlight and emphasize your relative advantages, whether they be price, features, or bargaining power. Exceed customer expectations. Continuous customer service innovation.

Customer 104

Customer Custom Startup Organization 104

socalTECH

JUNE 7, 2011

The firm said the new myCloud product provides a framework to allow organizations to test and develop private clouds, for free. RightScale said the offering offers a "single pane of glass" view to both private and public clouds, and supports both private cloud infrastructure as well as public clouds like Amazon Web Services or Rackspace.

Cloud Computing 176

Cloud Computing Santa Barbara Software Framework 176

InfoChachkie

SEPTEMBER 15, 2011

Obsess About Customers, Not Colleagues Or Competitors. “We We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”. You can be customer-focused or competitor-focused. Be Simpleminded.

Tips 279

Tips Startup Framework Customer 279

SoCal CTO

FEBRUARY 13, 2013

The second bullet, getting feedback from customers is most often not valid either. Even with these, you will have paper-tested your MVP, but the reality is that customers will not be able to assess the value to them until they actually use it. The real reason to build an MVP is to do early tests of key Startup Metrics for the business.

Technical Review 338

Technical Review CTO Hire CTO Coach Software Review 338

SoCal CTO

SEPTEMBER 14, 2011

Have you tested the concept with customers using paper? Have you signed some test customers? Don't try to hunting programmers until you've pushed this as far as you can on paper and get early customers. He had a few early customers ready to go. Have you done all you can on paper? Do you have wireframes?

Guide 349

Guide Startup Mobile Framework 349

TechCrunch LA

APRIL 9, 2020

For small businesses, the plan is to charge $297 per month for app development and customization along with any future builds, hosting, and product support and maintenance. “If customers can describe their idea in one, clear sentence then it can be made in our builder and it can be made quickly,” Redman wrote.

Mobile 250

Mobile Develop Development Artificial Inteligence 250

TechCrunch LA

MARCH 5, 2020

The new moped is the latest effort by Bird to diversify its product offerings to capture more customers. Some companies were already operating these services; this action created a regulatory framework. The Austin City Council approved in February 2018 the creation of a “dockless” bike-share pilot program.

Technical Review 237

Technical Review Framework Los Angeles Mobile 237

SoCal Tech Calendar

JANUARY 9, 2013

Tuesday, January 15, 2013 -- LAPHP January Talk: Zend Framework 2.0. For our January LAPHP talk we have pretty exciting guest -- we invited Ralph Schindler from Zend to talk about Zend Framework 2.0 (aka Zend Framework 2 achieved its stable release this autumn, ushering in a new era of the framework. See [link] (more)

PHP 113

PHP Los Angeles Framework Develop 113

SoCal CTO

APRIL 2, 2013

Have you conducted Problem, Solution and Feature Interviews with customers? See Investors, MVPs and Evidence of Traction. Have you Documented Your MVP for Your Developer s? Have you looked through Things You May Have Forgot in Your MVP and provided answers to these? Do you have a Technical Advisors: Every Web/Mobile Startup Must Have One ?

CTO Coach 219

CTO Coach Metrics Framework Software Development 219

Berkonomics

JULY 9, 2011

Turning these into statements instead of questions provides a framework for the sales presentation from the highest levels of collateral materials and marketing support, to the salesperson on the front line. Is your product or service one that responds to a customer need, real or perceived? Why buy now?

Sales 222

Sales Customer Custom Pricing 222

Berkonomics

JULY 26, 2018

Turning these into statements instead of questions provides a framework for the sales presentation from the highest levels of collateral materials and marketing support, to the salesperson on the front line. Is your product or service one that responds to a customer need, real or perceived? An example of how not to do it.

Sales 226

Sales Customer Custom Pricing 226

SoCal CTO

SEPTEMBER 14, 2011

Have you tested the concept with customers using paper? Have you signed some test customers? Don't try to hunting programmers until you've pushed this as far as you can on paper and get early customers. He had a few early customers ready to go. Have you done all you can on paper? Do you have wireframes?

Guide 296

Guide Startup Mobile Framework 296

SoCal CTO

JULY 19, 2016

I’ve had lots of conversations with fellow CTOs about the TechEmpower Web Framework Benchmarks. Some really appreciate the value that they bring to help them understand performance characteristics of different frameworks. I got a rash of customers who said to me, “Hey, we went to this TechEmpower Benchmark site.

TechEmpower 150

TechEmpower Framework Startup Web 150

Startup Professionals Musings

OCTOBER 24, 2020

Porter proposed his Five Forces framework for analyzing the competitive environment which I think makes even more sense today. At some level of function, availability, and price performance, customers jump ship away from you. Bargaining power of customers. Small differentials and more competitors give customers higher leverage.

Competition 151

Competition Startup Framework Pricing 151

Both Sides of the Table

FEBRUARY 17, 2011

I thought I’d try to offer a framework for thinking about the topic. So here’s my framework. It is true that you should mostly concern yourself with your customers, building a great product and providing excellent service. mostly importantly they can gain a customer advantage through all of the above.

Help 303

Help Startup Competition Framework 303

socalTECH

JULY 13, 2020

Replicated, which is led by CEO Grant Miller, focused on enterprise customers who are using the open source Kubernetes framework to deploy their cloud applications. Pundsack was previously Head of Product for GitLab.

Product 113

Product Framework Google Los Angeles 113

SoCal Tech Calendar

APRIL 26, 2011

Monday, May 2, 2011 -- Gartner BI Summit provides the insights, frameworks and best practices to implement BI, analytics and performance management initiatives that drive better decision-making and business performance across the organization. See [link] (more)

Framework 113

Framework Organization Customer Custom 113

Startup Professionals Musings

NOVEMBER 21, 2020

I remember a classic book, “ The Purpose Effect ,” by renowned author Dan Pontefract, that provides a good framework and background or doing just that. The challenge of every business is to create a win-win relationship between business owners, partners, team members, customers, and the community at large.

Tips 174

Tips Framework Customer Custom 174

Berkonomics

DECEMBER 29, 2022

Authors Jeanne Liedtka and Tim Oglivie have created a framework for creation of a new product or service – one worth spending at least a cycle of time for review. What if we could do it better, do it in a new way, do it to attract new customers, do it to distance ourselves form the competition? Here is how to test yourself.

Design 156

Design Framework Ideas Customer 156

TechCrunch LA

NOVEMBER 8, 2022

One of them is Movio , a two-year-old startup leveraging generative AI along with other machine learning frameworks like GAN to make videos featuring talking human avatars. Movio’s user base is currently in the lower hundreds of thousands, with paying customers nearing 1,000.

Generative AI 182

Generative AI Marketing Artificial Inteligence Template 182

SoCal Tech Calendar

OCTOBER 31, 2008

Today's technology companies increasingly must deliver products on multiple platforms to satisfy customer demand and competitive pressures. The need to provide "platform de jour" is complicated by a slowing economy and customer desires to maximize their purchasing dollar and to delay payments. See [link] (more).

Pricing 100

Pricing Technology Council Framework Platform 100

Both Sides of the Table

JULY 12, 2010

You should be presenting data to your VCs and framing the decisions that you’re trying to make into cogent frameworks that will allow a group of experienced people to help you with decision making. They might really not be a good proxy for the “voice of the customer&# even though all VCs think that they are (myself included ).

Help 288

Help Startup Venture Capital Framework 288

Startup Professionals Musings

APRIL 7, 2021

Every entrepreneur’s first priority should be the alignment of interests across the range of constituents required for success – partners, investors, customers, vendors, and employees. If you have had to pivot from the consumer market to enterprise customers, that requires new pricing models and new sales channels.

Social Media 143

Social Media Startup Framework Course 143

Both Sides of the Table

AUGUST 29, 2012

By not forcing the publisher to go through a Gaikai portal where they tried to control customers, they engendered trust from the publishers. He talked in the video about how he finds it helpful in companies to think about practical theory and frameworks for thinking about company strategy. I agree with him.

Rustic Canyon 279

Rustic Canyon Venture Capital Southern California Userplane 279

Startup Professionals Musings

MAY 23, 2021

Others are really marketers out to make money fast, and believe that they can entice customers to any offering. His framework seems to be picking up some traction, and is already in use informally by several entrepreneurship platforms, universities, and even high school programs. External forces (competitors and customers).

Entrepreneur 134

Entrepreneur Framework Mentor Web 134

Startup Professionals Musings

NOVEMBER 28, 2020

Investors and partners now look only for a framework of your business essentials, within the context of your opportunity, solution, and financials. Building a minimum viable product, with customer validation. Early customer feedback will position your solution, and help you make pivots before critical time and money are lost.

Tips 161

Tips Startup Social Media News 161

Both Sides of the Table

JANUARY 17, 2011

Creativity in our business lives – The average tech startup these days spends time talking with colleagues & investors about a multitude of things: customer acquisition, viral adoption, raising capital, hiring / firing employees, product features, technology trends, marketing / branding, and on and on. So I thought I would.

Writing 356

Writing Startup Ideas Summary 356

Berkonomics

DECEMBER 15, 2016

Authors Jeanne Liedtka and Tim Oglivie have created a framework for creation of a new product or service – one worth spending at least a cycle of time for review. What if we could do it better, do it in a new way, do it to attract new customers, do it to distance ourselves form the competition? What wows?

Design 120

Design Framework Ideas Customer 120

Startup Professionals Musings

SEPTEMBER 29, 2022

For example, just think of the data generated and captured for every online customer purchase transaction on the Internet. Before you start collecting new data, spend some time defining the frameworks and connections you need. I suggest visual frameworks you can create today. Framing: look for patterns and context to simplify.

Framework 119

Framework Artificial Inteligence Social Media Media 119