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Aspiration’s New Credit Card Helps Shoppers Cut Their Carbon Footprint

L.A. Business Journal

has built its business around finding ways for customers to “both do well and do good,” and its latest product is aimed at consumers worried about the environmental impact of their spending. Banking services company Aspiration Partners Inc.

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Involve.ai Helps Businesses Retain Their Subscribers

L.A. Business Journal

For companies that rely on long-term customers, “churn” — a term that refers to the number of canceled or lapsed subscriptions — is a major challenge.

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Doctours offers packaged medical tourism for U.S. customers

TechCrunch LA

Currently working out of Quake Capital’s Austin incubator, the company helps patients search for and compare the cost of procedures, connect with doctors and book everything from in vitro fertilization to stem cell therapy, cosmetic and reparative plastic. surgery, weight loss surgery, dental work and Lasik. .

Customer 225
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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 171
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Saltbox raises $10.6M to help booming e-commerce stores store their goods

TechCrunch LA

The company’s customers are typically SMB e-commerce merchants “generating anywhere from $50,000 to $10 million a year in revenue,” according to Scriven. He also believes Saltbox is “extremely well-positioned to help power and enable the next generation of great direct to consumer brands.”

Commerce 237
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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

Customer 173
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Locale puts $2M to work helping people discover local cuisine

TechCrunch LA

Locale, based in San Francisco, enables customers to order from dozens of businesses, including bakeries and restaurants, and get them delivered in one box for just a $5 delivery fee. When you move around a city, you often end up farther away from some of your favorite restaurants and bakeries.

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