Startup Professionals Musings

DECEMBER 7, 2019

While starting a new business always involves tackling many new challenges, I’ve personally found myself reluctant to ask for help. Thus, in my consulting with entrepreneurs, I always encourage them to get more comfortable asking for help. Of course, there are good ways and bad ways to ask for help.

Help 123

Help Entrepreneur Course IBM 123

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

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Customer Custom Startup Competition 104

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 168

.Net Satisfaction Customer Custom 168

TechCrunch LA

JULY 15, 2021

Startups attempting to help address the shortage in a variety of ways abound. What sets the company apart from others in the space, its execs claim, is that it not only builds and installs the units, it helps homeowners with the painful process of getting permits. housing market persists.

Los Angeles 322

Los Angeles Customer Custom Startup 322

Both Sides of the Table

APRIL 2, 2014

There’s a healthy balance between allowing a design team to dream up functional requirements, talk with customers, analyze competitors and for technical projects – research the latest cool-kid tools to play with. There are many projects where adding resources can increase your scope or help you hit your time.

Software 344

Software Startup Design Course 344

InfoChachkie

NOVEMBER 18, 2010

Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

Startup Professionals Musings

APRIL 30, 2021

Based on my own long experience in business, team satisfaction, engagement, and productivity continues to be a challenge. Help people uncover and apply their strengths. Most people don’t recognize their own strengths, and need your help, as well as strength assessment tools, to capitalize on them.

Satisfaction 168

Satisfaction Coach Resource Tool 168

Startup Professionals Musings

FEBRUARY 12, 2021

It seems they are both looking for more personal satisfaction and sense of purpose for their efforts. Even the simplest of new technologies, such as Zoom for remote meetings, can be a detriment to work satisfaction if workers are not trained on how to use it effectively, causing video and sound problems, as well as background distractions.

Tips 159

Tips Satisfaction Coach Mentor 159

Startup Professionals Musings

FEBRUARY 3, 2021

As a long-time mentor to new entrepreneurs and business owners, I have noticed that many no longer associate more fulfillment and satisfaction with more money, power, and success. In fact, customers today also seem more attracted to companies with a higher purpose than profit. Assemble a complementary support team to help you.

Satisfaction 173

Satisfaction Mentor Coach Entrepreneur 173

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 297

Generative AI TechEmpower CTO Hire Outsource Development 297

Startup Professionals Musings

AUGUST 18, 2021

Don’t look to customers for breakthrough ideas. Steve Jobs and Henry Ford are famous for their assertion that, contrary to popular belief, the customer isn't always right about what they want next. Advanced degrees won’t help you run your startup. You now have many bosses, including partners, investors, and customers.

Entrepreneur 171

Entrepreneur Satisfaction Demand Customer 171

Startup Professionals Musings

JANUARY 4, 2021

Building and running a business is not rocket science, but it does require making practical tradeoffs, building solid relationships, and taking smart risks, all of which a one-on-one mentor can help you with. Mentoring will help you, as well as your mentees, find and build the right relationships for success.

Mentor 159

Mentor Satisfaction Education Organization 159

TechCrunch LA

MARCH 3, 2020

Insurance and virtual reality are hardly synonymous, but Talespin’s training tools have helped claims assessors do their jobs and helped train a new generation of insurance investigators in what to look for when they’re trying to determine how much their companies are going to pay out.

Training 220

Training Los Angeles Tool Cornerstone OnDemand 220

SoCal CTO

OCTOBER 11, 2010

Goal Setting and Making Plans There’s a lot of content that already exists around the basics of goal setting, i.e., SMART goals: Specific Measurable Attainable Realistic Timely However, it’s far easier to teach someone about these than it is to help them create the goals themselves. Remember what it’s like when you set your own SMART goals.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

NOVEMBER 21, 2020

Both ends of this spectrum fail to bring long-term satisfaction or success. Patagonia , a successful outdoor products company, combines building safe high-quality products with philanthropic efforts to help the environment. To find new work you love, it helps to do job shadowing or short term rotation.

Tips 174

Tips Framework Customer Custom 174

Startup Professionals Musings

JANUARY 29, 2021

Here are the key reasons that I recommend that aspiring leaders focus on people before process: Customers judge the business by the people quality. Whether it be in person, on the phone, or implied in your marketing, your people and their engagement level is the key driver of customer loyalty, advocacy, and sales growth.

Satisfaction 154

Satisfaction Demand Resource Competition 154

socalTECH

SEPTEMBER 29, 2020

Los Angeles-based HONK Technologies , which is developing an app that helps provide roadside assistance to users, has signed up an insurance firm as a customer. HONK says that Wawanesa is ranked the number one insurance company in California for customer satisfaction, according to J.D.

Company 113

Company Companies Satisfaction Los Angeles 113

Eric Greenspan

FEBRUARY 2, 2010

Even better, we resolved all of them to full satisfaction and refunded all monies requested. Your BBB has formed a strategic alliance to help save you money in your everyday costs starting immediately. I have been asked by your Better Business Bureau to help accredited businesses like you keep more of the money you earn.

Santa Barbara 265

Santa Barbara Technical Advisors Email Technical Review 265

Startup Professionals Musings

AUGUST 14, 2019

Successful entrepreneurs have to work well with people, whether they be partners, investors, employees, suppliers, or customers. The others include the rest of the team, investors, and customers. They can also help you be happy and have some fun. An idea person and a problem solver make a great team. You must do it alone.

Satisfaction 78

Satisfaction Startup Ideas Entrepreneur 78

Startup Professionals Musings

NOVEMBER 6, 2022

Unfortunately, in mature companies, a larger and larger percentage of employees forget company survival and customers as the objectives, and focus only on their own personal gain. Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success.

Satisfaction 147

Satisfaction Organization Customer Custom 147

Startup Professionals Musings

SEPTEMBER 9, 2020

Each of these will help you in achieving success and satisfaction while tackling your toughest business issues: Stop attacking symptoms – dig first for the root cause. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share.

Satisfaction 152

Satisfaction Mentor Study Startup 152

Startup Professionals Musings

SEPTEMBER 2, 2020

Out of curiosity, I often ask aspiring entrepreneurs like you, who come to me for help, what drives them to take on the workload and risk of a new startup. Many entrepreneurs I know conclude they can never be in control, due to the constant and unpredictable need to satisfy investors, vendors, and customers.

Entrepreneur 124

Entrepreneur Satisfaction Startup Technical Review 124

Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

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Customer Custom Startup Satisfaction 65

Startup Professionals Musings

JUNE 21, 2023

Commonly, I find that business owners and entrepreneurs look first at solutions which solve painful problems, or have high profit margins, regardless of their own commitment to a higher purpose, such as saving the environment or helping the underserved. Test specifics and potential on friends, advisors, and potential customers.

Satisfaction 114

Satisfaction Customer Custom Social Media 114

Startup Professionals Musings

JUNE 30, 2021

Based on my own years of experience helping new businesses grow, I’d like to offer my own summary of some key lower-level action items, which I believe every business professional and entrepreneur can learn and practice to their advantage: Show ambition and a sense of urgency in every role. Build community with team members and advisors.

Coach 162

Coach Startup Resource Competition 162

TechCrunch LA

OCTOBER 16, 2019

When Arianna Huffington stepped down from her role at the Huffington Post to start Thrive Global, she said the goal of her new business was to help a generation “avoid the burnout that all too often comes with success today.”

Artificial Inteligence 226

Artificial Inteligence Seed Funding Startup Screening 226

Xconomy

SEPTEMBER 26, 2019

Zingle, a startup whose software is used by hospitality, travel, and retail industries to more easily and quickly connect with their customers via messaging, has been acquired for about $42 million in cash by Medallia, a publicly traded software company in San Francisco. Read more » Reprints | Share: UNDERWRITERS AND PARTNERS.

Software 95

Software Startup Satisfaction Customer 95

Startup Professionals Musings

JANUARY 30, 2022

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 150

Startup Technical Review Customer Custom 150

Startup Professionals Musings

JULY 13, 2022

You may feel good when that first burst of customers arrives, but don’t assume that “ word of mouth ” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multiple channels, you need continuous marketing to find more customers. They won’t find you.

Technical Review 142

Technical Review Social Media Conference Customer 142

Startup Professionals Musings

NOVEMBER 14, 2021

Distilling a field of work down to a single sentence describing the core elements helps to innovate and keep ahead of the curve. This idea helps to distill down the most important things to make or sell in a product. Outsource services back to the customer. Your long-term survival and satisfaction depend on it.

Entrepreneur 158

Entrepreneur Startup Outsource Development Design 158

Startup Professionals Musings

OCTOBER 31, 2022

Trying to do everything is a sure way to maximize stress, lower job satisfaction, and minimize productivity. If you are not sure of your best fit, like many people I know, I just found help in a new book, “ The 6 Types of Working Genius ,” by Patrick Lencioni. Timing is important, and communication with your customer set is critical.

Activity 108

Activity Satisfaction Metrics Startup 108

Startup Professionals Musings

APRIL 23, 2017

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Customer 76

Customer Custom Entrepreneur Technical Review 76

Startup Professionals Musings

OCTOBER 7, 2020

Every entrepreneur and startup loves you, but too many forget that every potential customer is not like you. Unfortunately many of their suggestions may actually increase the solution complexity for the larger segment of mainstream customers who come later and you really need for success. Usability is often an afterthought.

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Startup Customer Custom Design 141

Startup Professionals Musings

AUGUST 1, 2021

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. You can’t build a great company without help.

Entrepreneur 174

Entrepreneur Search Engine Optimization Satisfaction Social Media 174

Startup Professionals Musings

DECEMBER 12, 2021

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 127

Social Media Media Metrics Satisfaction 127

socalTECH

DECEMBER 28, 2020

In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. This presented MomentFeed with an immense opportunity to help multi-location consumer brands meet the challenges brought on by an overnight shift in consumer shopping patterns. Contact our editors for details.

Technical Review 140

Technical Review Software Review Organic Search Startup 140

Startup Professionals Musings

OCTOBER 3, 2016

The best entrepreneurs know what they don’t know, aren’t afraid to ask for business help, and always offer something in return. Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction. Focus all initiatives around value to your customers. Investors like happy teams.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106