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Tips to Help you Think About Sales at Your Startup

Both Sides of the Table

The video link is here and quick time-coded show notes at the end of the post in case you want to jump ahead to just one section. How do you get access to customers? how do you do pipeline reviews? how should a VC do due diligence on sales operations? Time codes : 07:00 What is Thompson’s Middleshift?

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If You Don’t Respect Your Customers You Won’t Be Successful

Both Sides of the Table

I spend a lot of time with startups and thus hear many companies talk about their approach to sales and their interactions with customers. From these meetings you can really tell the leaders that care deeply about their customers and those the look down on them. You’d be very wrong. Contrast that with a VC conversation I had.

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How to Make Sure Professional Services Don’t Take Over Your Software Company

Both Sides of the Table

help you integrate your product with other systems making it harder for your product to be replaced by competitors. deliver profitable revenue that while on gross margins of 50% vs. software at 85-95% it is still profits to help you cover fixed costs. That is the software business. rollout support. configuration.

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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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6 Due Diligence Concerns Before Outside Contracting

Startup Professionals Musings

If you have a software development background like mine, I’m sure you often get questions about when to outsource, versus building the solution in-house. If your software or your manufacturing process is your “secret sauce,” you need to keep the work in-house. Customer-facing services, like call centers, should rarely be outsourced.

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Staff Ranker: Helping Hospitality Businesses Better Manage Workers

socalTECH

However, Redondo Beach-based StaffRanker (www.staffranker.com) has rolled out a system to help those companies better manage what is a notoriously difficult segment of the labor market, which has a lot of turnover and which just doesn''t match existing, corporate performance management systems. Who is your ideal customer?

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CapLinked Adds Activity Analytics

socalTECH

the developer of enterprise software for managing M&A transactions, venture deals, and other business deals, said yesterday that it has launched a new, activity tracker, which helps its customers figure out who has viewed files and information in the service, filterable by date range and more.

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