Remove Customer Remove Ideas Remove Satisfaction
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

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5 New Marketing Rules For Today’s Customer Generation

Startup Professionals Musings

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.

Customer 168
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7 Business Leadership Traits Persuade Customers Today

Startup Professionals Musings

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Everyone needs to take the necessary action, despite their fears, to continuously explore new ideas. Enlightened: open your mind and constantly learn.

Customer 152
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8 Negative Reactions To New Ideas And How To Prevail

Startup Professionals Musings

One of the complaints I often hear from engaged business professionals is that their new ideas, innovations, and change recommendations are unfairly criticized or dismissed without analysis. This argument is actually not attacking the idea, but shows a generalized resistance to change.

Ideas 116
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Balance Your Focus Between Passion And Perspiration

Startup Professionals Musings

That’s why all those so-called million dollar ideas I hear about as an investor don’t get me excited, and entrepreneurs find that working twenty hours a day often generates nothing more than sweat, instead of the desired sweat equity. Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer.

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6 Tips For Ramping Up Your Work Culture For Tomorrow

Startup Professionals Musings

It seems they are both looking for more personal satisfaction and sense of purpose for their efforts. Even the simplest of new technologies, such as Zoom for remote meetings, can be a detriment to work satisfaction if workers are not trained on how to use it effectively, causing video and sound problems, as well as background distractions.

Tips 159
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8 Unpublicized Strategies From Serious Entrepreneurs

Startup Professionals Musings

They know there is nothing wrong with having passion for a new idea, but they don’t let it influence business decisions. Don’t look to customers for breakthrough ideas. Steve Jobs and Henry Ford are famous for their assertion that, contrary to popular belief, the customer isn't always right about what they want next.