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What if you come across juicy competitor information?

Berkonomics

Most CEOs want to obtain information about their competitors in the most subtle and non-obvious ways. And of course, most are willing to trade information to get information. The source of this information was typically the purchasing decision-maker for a friendly customer or candidate customer.

Guide 243
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Mercedes-Benz app glitch exposed car owners’ information to other users

TechCrunch LA

Mercedes-Benz car owners have said that the app they used to remotely locate, unlock and start their cars was displaying other people’s account and vehicle information. One Seattle-based car owner told TechCrunch that their app pulled in information from several other accounts.

Startup 189
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What if you see juicy competitor information?

Berkonomics

Most CEOs want to obtain information about their competitors in the most subtle and non-obvious ways. And of course, most are willing to trade information to get information. The source of this information was typically the purchasing decision-maker for a friendly customer or candidate customer.

Examples 156
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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 171
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5 Strategies To Thrive Despite Information Overload

Startup Professionals Musings

For example, just think of the data generated and captured for every online customer purchase transaction on the Internet. Dawson is a world-leading futurist, entrepreneur, and public speaker, who offers five key principles, which I can amplify, for turning information into value: Purpose: thriving requires an understanding of why.

Framework 119
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6 Information Surges Raise Huge Startup Opportunities

Startup Professionals Musings

This gives rise to the personalization and customization that we all want. Analytics will soon drive nearly all business decisions for any company that wants to remain relevant to its customers. Extend data metrics into non-traditional channels, such as email, internal social media, and customer collaboration platforms.

Startup 126
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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

Customer 173