Both Sides of the Table

FEBRUARY 7, 2013

I acted as the occasional mentor, advisor and coach to Ethan. And because I wanted Ethan to be able to attract a great team, build & iterate a product, test it with initial customers and refine his strategy before having to take the wrappers off of his company. The company was called Red Beacon. So there you have it.

CTO Coach 359

CTO Coach Google CTO Hire Yammer 359

Startup Professionals Musings

JANUARY 6, 2021

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus first on finding more of the right customers.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Both Sides of the Table

FEBRUARY 20, 2012

She focused on her customer. Tracy is knowledgeable enough to talk tech and swap design & product stories with other founders, but she realized early that networking amongst this group and reading and writing in their journals would not bring her more customers. Once off the ground she could attract mentors from her industry.

Startup 363

Startup Entrepreneur SEO Venture Capital 363

socalTECH

APRIL 10, 2018

Most of our mentors are people who have been successful entrepreneurs and investors, who have been there, and understand how to get a company to the next sage. Matt Stodder: The most important thing is to understand their customers, and who they are going after. Blake Caldwell: We believe heavily in customer in customer development.

Startup 172

Startup Seed Funding Mentor Ideas 172

Startup Professionals Musings

SEPTEMBER 23, 2020

Mark Zuckerberg, while still in school, tested the viability of his “ FaceMash ” technology as a business by rolling it out to other students at Harvard as customers. He learned quickly that several pivots were required for business, legal, and customer acceptance reasons. Take advantage of free startup programs and mentors.

Entrepreneur 157

Entrepreneur Mentor Class Resource 157

Both Sides of the Table

DECEMBER 11, 2022

In those years I learned to properly build product, price products, sell products and serve customers. I had realized that I didn’t have it within me to be as good of a player as many of them did but I had the skills to help as mentor, coach, friend, sparing partner and patient capital provider.

Venture Capital 466

Venture Capital Startup Marketing Pricing 466

Both Sides of the Table

JANUARY 6, 2014

I admit that I haven’t yet read it but I’ve had numerous discussions with Brad over the years about board structure & conduct and consider him a mentor on the topic. So we first turned to solve the question of how to better meet the needs of our growing customer base of large brands and media companies. Mentorship.

Startup 325

Startup Sales Technical Review Software Review 325

Startup Professionals Musings

MAY 16, 2020

Here are five key ones to celebrate: Enjoy the feedback from every satisfied customer. Talking to real customers is the best way to keep your inspiration alive, as well as the best way keep on track with changing trends and future innovation ideas. Increasing customer focus and loyalty.

Satisfaction 174

Satisfaction Custom Customer Outsource 174

Both Sides of the Table

JUNE 27, 2011

They certainly struggle to find mentors as there is nothing more frustrating than trying to help a company who is afraid to tell you anything. Marketing futures can be really good for enterprise software companies where the information is passed between sales rep and potential customer in terms of near-term roadmap. You don’t.

Marketing 380

Marketing Startup Press Technical Advisors 380

Startup Professionals Musings

FEBRUARY 12, 2021

For example, Elon Musk says he seeks out innovations from his team by constantly asking them how they can make things better, how often they get out of internal meetings and into customer shops, and actively encouraging them to try new things. Spend more time mentoring and coaching your team.

Tips 159

Tips Satisfaction Coach Mentor 159

Startup Professionals Musings

DECEMBER 30, 2020

In my role as a mentor to aspiring entrepreneurs, I find that most have the technical challenges well understood, but many are a bit short on some basic street smarts , or basic business realities. With information overload due to the Internet, you need to find your customers, rather than assume they will find you.

Entrepreneur 173

Entrepreneur Patents Startup Technical Review 173

Startup Professionals Musings

JULY 30, 2022

Based on my own mentoring and investing experience, the best entrepreneurs are pragmatic problem solvers. If you can explain the problem to a mentor, or even write it down, you will more likely get to the root cause quickly, and avoid emotional and blame-infused responses. Explore solutions, outcomes, and options calmly.

Startup 135

Startup Mentor Entrepreneur Technical Review 135

Startup Professionals Musings

JULY 8, 2022

Today more than ever, the evidence is clear that business people need to find and communicate a purpose that goes beyond making a profit, in order to ensure customer engagement, as well as your own, and drive results in the marketplace. As you grow, so will your team and customers. Driven to reduce personal hardship and suffering.

Technical Review 143

Technical Review Coach Mentor Custom 143

Both Sides of the Table

APRIL 1, 2020

It goes without saying that if you find yourself in a really negative headspace PLEASE reach out to any trusted mentor, friend or family member. He produced a very detailed analysis of his customer base and which would be affected. I imagine many of you are, too. Don’t insulate yourself?—?handle

Demand 279

Demand Guide Custom Customer 279

Startup Professionals Musings

AUGUST 10, 2022

Thus, in my mentoring of potential technical entrepreneurs who have a real passion for their technology, I often recommend that they find a co-founder who can manage the marketing and execution elements of the new venture. Balance of passion with reality and customer feedback. Pay attention to all.

Mentor 133

Mentor Startup Custom Customer 133

Tech.Co

DECEMBER 4, 2020

It’s with profound sadness we mourn the loss of a true visionary, author, mentor, thought-leader, investor, and friend, Tony Hsieh. Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. By Frank Gruber and Jen Consalvo.

Commerce 198

Commerce Statistics Custom Customer 198

Startup Professionals Musings

AUGUST 18, 2021

But privately, as a mentor to many entrepreneurs, I see mindsets and attributes that may be equally critical to success, but are not readily admitted, for fear of being too wacky. Don’t look to customers for breakthrough ideas. You now have many bosses, including partners, investors, and customers.

Entrepreneur 171

Entrepreneur Satisfaction Demand Custom 171

Startup Professionals Musings

APRIL 9, 2021

In these days of rapid change, the pandemic, and worldwide competition, you need to make sure your entire team is customer-focused, innovative, and always looking around the corner for the next big thing. Find folks who are customer-centric and sensitive to competition. Find people who enjoy being problem solvers.

Coach 174

Coach Activity Custom Customer 174

Startup Professionals Musings

AUGUST 3, 2022

You may focus only on Facebook, and missing customers who expect to see you on Instagram and YouTube. Get interactive with online users and customer feedback. Publishing your content is positive, but responding to customers online multiplies your impact. Sponsor customer events for visibility and giveaways.

Marketing 119

Marketing Social Media Mentor Conference 119

Startup Professionals Musings

FEBRUARY 14, 2022

I see more and more entrepreneurs who seem to have everything going for them – vision, motivation, passion, even a good business plan, product, and money, and yet they can’t close customers. I found their five phases of the process to be compelling, based on my own years of experience mentoring startups: Nail the pain.

Technical Review 143

Technical Review Custom Customer Entrepreneur 143

Startup Professionals Musings

MAY 23, 2021

Others are really marketers out to make money fast, and believe that they can entice customers to any offering. Ultimately, most get the best help from business advisors and mentors. External forces (competitors and customers). Some just want to change the world and make it a better place. But none have any lock on success.

Entrepreneur 134

Entrepreneur Framework Mentor Web 134

Startup Professionals Musings

APRIL 16, 2022

Yet I find, as a mentor and outside consultant, that many of you focus only on working conditions and compensation as the key factors determining team engagement , health, and productivity. by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. Emotional stability. Environmental safety.

Technical Review 141

Technical Review Mentor Social Media Custom 141

Startup Professionals Musings

SEPTEMBER 1, 2021

Every entrepreneur and every business I meet in my consulting and mentoring role has great intentions of bringing real innovation to the market, yet I find that most ideas are merely small extensions to existing solutions. Both fail to look first at what customers really need, and are willing to pay for.

Startup 146

Startup Mentor Entrepreneur Ideas 146

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. You need to be visible in marketing efforts, viral videos, and interactions with key customer segments. Online it may be time to take a formal position via blogs and interviews.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

JULY 4, 2021

The last thing they can afford is to waste any of these, but in my mentoring and coaching activities, I see it happening all too often. Waste in a startup is any activity that burns resources, but creates no value or competitive advantage in the eyes of customers. Then always measure customer results, not work.

Startup 161

Startup Resource Training Entrepreneur 161

Startup Professionals Musings

NOVEMBER 22, 2020

Identify customer executives who need your solution. Many savvy entrepreneurs are able to convince high-potential customers that investing early in a high-value solution, perhaps through an advance on royalties, is in their best interest. Reach out to your biggest fans for investor leads.

Funding 173

Funding Tips Startup Statistics 173

Startup Professionals Musings

FEBRUARY 13, 2021

In my role as advisor and mentor to many new entrepreneurs, I often find myself suggesting that they think bigger. Major innovation, with major payback, requires real change, addresses a major pain point, and hits a large customer segment who can pay. Communicate and market your solution to the max.

Startup 162

Startup Metrics Ideas Entrepreneur 162

Both Sides of the Table

DECEMBER 17, 2012

And that person has almost certainly chosen specifically to be a startup lawyer over serving other types of customers because he or she enjoys working with entrepreneurs. See there are tons of people who play the role of mentor in their own capacity.

Startup 363

Startup Venture Capital Coach Press 363

Startup Professionals Musings

JULY 16, 2021

As a mentor, I’m regularly frustrated by people who try to cover their lack of confidence with ego and arrogance , rather than working on the base issue. Even the most proven and recognized business leaders today, including Bill Gates and Warren Buffett , give credit to their relationships and mentoring.

Mentor 174

Mentor Satisfaction Competition Marketing 174

Startup Professionals Musings

SEPTEMBER 9, 2020

In my own business career, many years as a business advisor, and mentor to aspiring entrepreneurs, I have validated the following strategies to practice and guide you. A broken process or a subtle quality issue can generate a flood of customer satisfaction problems, cost overruns, and loss of market share.

Satisfaction 152

Satisfaction Mentor Study Startup 152

Startup Professionals Musings

NOVEMBER 2, 2020

In this age of interactive social media, your culture image quickly spreads to customers, and determines their loyalty. He cites eight leadership actions, which I also recommend, from a non-scientific perspective, as a mentor to entrepreneurs. It has a huge impact on productivity, as well as morale and loyalty to the company.

Claremont 172

Claremont Mentor Study Startup 172

Startup Professionals Musings

JULY 25, 2021

In fact, as a mentor to entrepreneurs and an investor, I recommend that entrepreneurs avoid using the term disruptive with investors, since many see it as implying extra high risk, a long time for payback, and extensive marketing to build the new market. Look for sizable customer populations unattractive to incumbents.

Technical Review 157

Technical Review Entrepreneur Marketing Custom 157

Startup Professionals Musings

NOVEMBER 1, 2021

Rather than get angry and upset, fall back to your initial process for evaluating markets, customer needs, and financial implications. Often what looks like an emotional issue, like unwarranted customer complaints online, have specific facts behind them, which may surprise you. Seek input from the team, as well as mentors.

Mentor 127

Mentor Satisfaction Custom Customer 127

Both Sides of the Table

MARCH 1, 2011

And he has acted as a personal mentor for Justin ever since. You should start by getting out and talking directly with customers as Bieber did. Consider Usher a hard-working early-stage VC. Justin was going through the ride that Usher himself had been through when he was younger.

Entrepreneur 398

Entrepreneur Startup Writing Blogging 398

Startup Professionals Musings

MARCH 13, 2021

Once you are able to achieve some real “traction” with your business (paying customers, revenue stream), it may seem the time to relax a bit, but in fact this is the point where many founders start to flounder. The key is to make decisions from data and feedback, once your business has real customers and real products.

Entrepreneur 169

Entrepreneur Startup Coach Mentor 169

Startup Professionals Musings

FEBRUARY 24, 2020

Many entrepreneurs I have mentored make big mistakes in this area, by hiring low-cost friends and family, with minimal skills or training, and expecting them to have the same work ethic , passion, and business knowledge as the founder. Direct customer-facing non-technical roles should be the last ones outsourced.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

MARCH 19, 2021

As a mentor, my mission is to recommend actions that can strengthen your image with investors and peers, as well as help you get the startup job done. Focus on customers and people over profits and ego. Use active listening to learn from your team, your customers, and investors. billion buyout. Be a role model for humility.

Custom 157

Custom Customer Metrics Ideas 157