Startup Professionals Musings

APRIL 1, 2020

Attracting the right customers is the key to success in business, whether you have a new startup or a mature enterprise. For example, Xerox tried to broaden the use of "xerox" as the standard term for "photocopying" to extend their existing customer segment into office automation and all kinds of computing.

Customer 123

Customer Custom Technical Review Examples 123

Berkonomics

MAY 2, 2013

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Organization 222

Organization Demand Satisfaction Training 222

Startup Professionals Musings

SEPTEMBER 1, 2013

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 97

Customer Custom Training Satisfaction 97

Berkonomics

AUGUST 18, 2022

Here’s a way to prevent such behavior and create a tool for organization – and transparency at the same time. Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. So, we are speaking of a theoretical manager here. A real win for all.

Satisfaction 156

Satisfaction Statistics Course .Net 156

Startup Professionals Musings

NOVEMBER 6, 2022

Unfortunately, in mature companies, a larger and larger percentage of employees forget company survival and customers as the objectives, and focus only on their own personal gain. Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success.

Satisfaction 147

Satisfaction Organization Custom Customer 147

InfoChachkie

AUGUST 22, 2016

He started by stating, “We track customer success.” My initial reaction was, “Great, but I am not sure that qualifies as non-obvious” but then he quickly knocked it out of the park, adding, “We define ‘customer success’ as enabling our customers to generate more prospects and close more sales. Such metrics will obviously differ.

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

Startup Professionals Musings

AUGUST 16, 2019

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. Keep your team happy to create engaged customers. No more gamed employee satisfaction surveys.

Customer 84

Customer Custom Training Satisfaction 84

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Even without B-Corp status, entrepreneurs are speaking out more on the positives to support business models that benefit not just shareholders, but customers, workforce, the environment, and the greater community.

Startup 149

Startup Organization Custom Customer 149

Startup Professionals Musings

MAY 6, 2017

Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. The goal must be to eliminate organization silos, flatten hierarchies, and empower employees within projects. No one is happy or satisfied. Build engagement through culture and mindset.

Satisfaction 67

Satisfaction Coach Startup Organization 67

Berkonomics

JULY 21, 2016

Here’s a way to prevent such behavior and create a tool for organization – and transparency at the same time. Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. So we are speaking of a theoretical manager here. A real win for all.

Satisfaction 120

Satisfaction Statistics Course .Net 120

Startup Professionals Musings

JANUARY 4, 2021

Based on my own mentoring experience, here are seven key lessons I have learned, and offer to you as a potential source of inspiration and satisfaction, after some success in your business: Relationships are the real key to business success. Sharing through mentoring amplifies your satisfaction.

Mentor 159

Mentor Satisfaction Education Organization 159

Startup Professionals Musings

DECEMBER 20, 2020

Whether you are an entrepreneur starting a new business, or a corporate executive seeking to revitalize a mature business, the challenge is the same – to become the obvious choice within the hearts and minds of your customers, your employees, and your chosen communities. Seek out only the best potential partners and customer leaders.

Customer 167

Customer Custom Satisfaction Marketing 167

TechCrunch LA

MARCH 3, 2020

We share Talespin ’s vision that the workforce needs innovative solutions to stay competitive, maximize opportunity and increase employee satisfaction,” said Jason Gold, Vice President of Finance, Corporate Development and Investor Relations at Cornerstone, in a statement. Talespin previously raised $5 million in financing.

Training 220

Training Los Angeles Tool Cornerstone OnDemand 220

Startup Professionals Musings

DECEMBER 14, 2020

Today’s business mantra must be “Take care of your people and they will take care of your customers.” Once a product-first, customer-second, and employee-last culture is set, it is extremely hard to change. As well, you need to focus externally on getting feedback from customers, suppliers, and competitors.

Organization 160

Organization Startup Entrepreneur Satisfaction 160

Startup Professionals Musings

FEBRUARY 10, 2020

Unfortunately, in mature companies, a larger and larger percentage of employees forget company survival and customers as the objectives, and focus only on their own personal gain. Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success.

Satisfaction 124

Satisfaction Organization Custom Customer 124

Startup Professionals Musings

DECEMBER 12, 2021

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in a classic book titled simply " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 127

Social Media Media Metrics Satisfaction 127

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

FEBRUARY 11, 2022

Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. The goal must be to eliminate organization silos, flatten hierarchies, and empower employees within projects. No one is happy or satisfied. Build engagement through culture and mindset.

Coach 132

Coach Satisfaction Startup Organization 132

Startup Professionals Musings

JULY 31, 2022

Too many customers have long felt distanced from many successful brands, seeing them as closed and mysterious environments, focused only on profits and killing competitors. I especially like Cushman’s outline of the ten principles which distinguish the organization and operation of an open business from the more traditional closed model.

Organization 126

Organization Social Media Examples Custom 126

Berkonomics

MARCH 26, 2020

These include ensuring the continued health of the organization, setting the moral compass for your stakeholders, providing for succession by training and documenting, leading the effort in compliance of regulations and safety needs, and … elimination of all possible bottlenecks that impede the efficiency of your organization.

Organization 156

Organization Demand Satisfaction Training 156

Startup Professionals Musings

SEPTEMBER 19, 2015

Unfortunately, in mature companies, a larger and larger percentage of employees forget company survival and customers as the objectives, and focus only on their own personal gain. Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success.

Entrepreneur 106

Entrepreneur Satisfaction Customer Custom 106

Startup Professionals Musings

NOVEMBER 21, 2020

Both ends of this spectrum fail to bring long-term satisfaction or success. The challenge of every business is to create a win-win relationship between business owners, partners, team members, customers, and the community at large. Delight and deliver value to your customers. Without customers, there is no business.

Tips 174

Tips Framework Custom Customer 174

Startup Professionals Musings

AUGUST 27, 2017

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. Keep your team happy to create engaged customers. An unhappy team member can’t create an engaged customer.

Customer 69

Customer Custom Training Satisfaction 69

Tech.Co

DECEMBER 4, 2020

Under Hsieh’s leadership, Zappos revolutionized the apparel industry, and e-commerce in general, by being one of the first to prioritize customer satisfaction and service. To build trust in e-commerce with the greater public, his company came up with innovative ideas and fostered new customer behaviors.

Commerce 198

Commerce Statistics Customer Custom 198

Startup Professionals Musings

JUNE 21, 2023

For your own happiness and satisfaction, I recommend you start instead working from that higher purpose and passion. All too often, business owners find the financial returns alone do not provide the long-term satisfaction and success they assumed would come with all the hard work and challenges that come with every business, large or small.

Satisfaction 114

Satisfaction Custom Customer Social Media 114

Startup Professionals Musings

OCTOBER 9, 2020

Of course, as you work with contract players, explore the potential for a long-term relationship, and wait until your organization matures to pursue career positions. Focus on a very flat organization, with minimal hierarchy. Higher worker engagement and satisfaction.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

OCTOBER 26, 2022

Today’s customers are much more proactive in going online for the latest information, rather than simply reacting to the “push” messages that businesses traditionally use to drive commerce. Discipline is required to continually track results, return on investment, and customer satisfaction. The days of the “cash cow” are gone.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

NOVEMBER 14, 2021

Innovation is the key to long-term business success, both in startups as well as established organizations. He provides dozens of ideas and examples to illustrate how this discipline can work, and the power it brings to any organization. Outsource services back to the customer. Force the innovator’s dilemma on competitors.

Entrepreneur 158

Entrepreneur Startup Outsource Development Design 158

Startup Professionals Musings

JULY 13, 2022

You may feel good when that first burst of customers arrives, but don’t assume that “ word of mouth ” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multiple channels, you need continuous marketing to find more customers. They won’t find you.

Technical Review 142

Technical Review Social Media Conference Custom 142

Startup Professionals Musings

SEPTEMBER 17, 2014

Unfortunately, in mature companies, a larger and larger percentage of employees forget company survival and customers as the objectives, and focus only on their own personal gain. Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success.

Satisfaction 106

Satisfaction Organization Custom Customer 106

Startup Professionals Musings

MARCH 4, 2020

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. The requirements of the desired organization need to be formalized before people are hired. Hiring before organizational structure is defined. Quick to hire and slow to fire.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

NOVEMBER 9, 2020

Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. Every business purpose must be customer-centric and even altruistic. Increase ownership thinking on business efficiency.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

MAY 5, 2013

Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics." Social media is the realm of public opinion and customer conversations. Measure customer response and action.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

OCTOBER 14, 2022

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Focus on talent and people growth.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

FEBRUARY 9, 2022

In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.

Coach 120

Coach Satisfaction Custom Customer 120

Startup Professionals Musings

OCTOBER 3, 2016

Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction. Focus all initiatives around value to your customers. A business must be all about listening to customers, delivering value, and customer satisfaction. Tie executive titles and organizations to business roles.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106