socalTECH

MARCH 1, 2018

As part of the lead in to the conference, and as a part of our sponsor relationship with the conference, we're running a series of interviews with speakers from the conference about their experience in the area of recurring revenues, customer service, and similar topics. We respond very quickly to all of our customers. Kevin Anderson.

Customer 113

Customer Custom Services Conference 113

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Solution development and delivery. Typically some production and delivery is outsourced, requiring formal contracts and documentation.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

OCTOBER 30, 2020

I suggest looking for painful problems to solve, rather than “easier to use” or “nice to have” solutions, for customers with money. Customers line up to believe and buy from people who are viewed as leaders or experts relative to a specific solution. Collaborate with customers to tune your solution.

Outsource Development 154

Outsource Development Social Media Software Review Customer 154

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Solution development and delivery. Typically some production and delivery is outsourced, requiring formal contracts and documentation.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

DECEMBER 13, 2019

It’s always tempting to think that more product variations will satisfy more customers and lead to new sales. People with the wrong tools or no training. It’s no secret that some people are more productive than others, due to skills, training, or commitment. Outsourcing services that could be done in-house.

Outsource Development 122

Outsource Development Outsource Metrics Technical Review 122

Startup Professionals Musings

APRIL 10, 2021

Entrepreneurs often have formidable technical expertise, key to developing a new product or service, but a great naïveté in management skills. It means not only hiring, but training and measuring performance. That’s a big step from one product for one customer. I’m convinced that management is a learnable skill.

Startup 171

Startup Organization Training Entrepreneur 171

Both Sides of the Table

APRIL 20, 2010

I know this will fall like a lead balloon to the many people who believe it is possible to have a [insert: startup incubator or technology accelerator or technology consultant or outsource firm] build your technology. Some CTO’s swear that it is a huge improvement in development timeframes and doesn’t cause performance issues.

CTO Hire 400

CTO Hire Fractional VPE Startup Outsource Development 400

Both Sides of the Table

JUNE 22, 2015

So that we’re speaking the same language I would define “exclusive” as a period in which your company is prohibited from doing business with certain customers or business partners, which is why many incorrectly assume this is necessarily bad. Why Exclusivity Matters to Your Customers or Business Development Partners.

Outsource Development 150

Outsource Development Startup Customer Custom 150

Startup Professionals Musings

MAY 24, 2015

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Solution development and delivery. Typically some production and delivery is outsourced, requiring formal contracts and documentation.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Both Sides of the Table

APRIL 3, 2014

I had never had any sales training so everything we did for the first couple of years was instinctual. We focused together on improving our sales methodology, our training and our comp plans through a larger than life ex country manager from PTC named Kai Krickel. Customers buy solutions to solve their problems.

Sales 382

Sales Help Startup Pricing 382

Startup Professionals Musings

FEBRUARY 20, 2023

Every company and startups needs marketing experts, who are skilled and knowledgeable in the development of marketing programs, content creation, lead generation, and the utilization of social media. Software Development Professional. For existing trained professionals, it’s an opportunity to become an entrepreneur.

Startup 106

Startup Social Media Course Entrepreneur 106

Tech Zulu Event

MAY 22, 2014

Outsourcing can be an extremely cost-effective solution here. Not only will you avoid adding to overhead costs at this early stage, but you’ll save management time — and free yourself to focus on developing your business. At a minimum, you should engage a lawyer to draft and/or review every contract you enter into.

Startup 97

Startup Outsource Development Software Review Sales 97

Startup Professionals Musings

MAY 24, 2020

Every company and startups needs marketing experts, who are skilled and knowledgeable in the development of marketing programs, content creation, lead generation, and the utilization of social media. Software Development Professional. For existing trained professionals, it’s an opportunity to become an entrepreneur.

Startup 164

Startup Social Media Course Entrepreneur 164

Startup Professionals Musings

MAY 28, 2016

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Solution development and delivery. Typically some production and delivery is outsourced, requiring formal contracts and documentation.

Ideas 62

Ideas Outsource Development Startup Competition 62

InfoChachkie

NOVEMBER 15, 2011

Now, more than ever, government agencies in the US and abroad are lousy startup customers. I am not a government contracting expert. Some startups opt to partner with larger companies which have pre-established relationships with government customers. The Downside Of Government Contracting.

Startup 207

Startup Outsource Development Software Review Sales 207

socalTECH

OCTOBER 20, 2011

Back in 2003 and 2004, we were focused on the international market, and started outsourcing to India and the Philippines for call center services. In terms of tactics, we went from 20-odd people at the company to just three people, myself and two developers. Dan Tamkin: Veolia had been a customer of ours for awhile.

Outsource Development 190

Outsource Development Startup Outsource Altadena 190

Both Sides of the Table

MARCH 21, 2013

This might mean helping customers buy traffic, arb’ing deals, helping with RTB pricing or trading, etc. This might mean helping customers buy traffic, arb’ing deals, helping with RTB pricing or trading, etc. Minimize Any Custom Work That Will Not Feed Back Into Your R&D. rollout support. configuration.

Software Review 321

Software Review Software Services Companies 321

Both Sides of the Table

MARCH 19, 2013

The most important way to sell a product for an early-stage business (or frankly any stage) is to have strong referenceable customers. How do you get referenceable customers? Your project is forked without a rollout organization, communications, measurement, integration and without turning sales into referenceable customers.

Startup 403

Startup Sales Software Review Technical Review 403

Startup Professionals Musings

MAY 4, 2014

Develop your business plan. Product development process. If you are contracting or outsourcing, this is even more important. At this stage, you should start recruiting, hiring, paying, and training others to help you run your business. Customer service and support. Manage human resources.

Startup 107

Startup Outsource Development Training Outsource 107

Xconomy

JUNE 23, 2016

The center also asked the San Diego Regional Economic Development Corp. Firms are still pretty dependent on government contracts for their business,” but the industry has moved over the past two years to more private sector customers, said Michael Combs, a CBRE research manager in San Diego and chief author of the study.

San Diego 69

San Diego Study Outsource Development Report 69

Startup Professionals Musings

FEBRUARY 27, 2019

A big trend in business these days is hiring freelancers or contract personnel for the duration of a project, rather than permanent staff. In addition, like an entrepreneur with a new business, you have to factor in all the indirect costs previously covered by employers, including training, health care, and time off for vacations.

Startup 98

Startup Outsource Development Competition Social Media 98

Both Sides of the Table

FEBRUARY 5, 2011

I had never had any sales training so everything we did for the first couple of years was instinctual. We focused together on improving our sales methodology, our training and our comp plans. Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself.

Sales 316

Sales Pricing Startup Customer 316

Startup Professionals Musings

JANUARY 31, 2013

Develop your business plan. Product development process. If you are contracting or outsourcing, this is even more important. At this stage, you should start recruiting, hiring, paying, and training others to help you run your business. Customer service and support. Manage human resources.

Outsource Development 92

Outsource Development Training Outsource Metrics 92

Startup Professionals Musings

AUGUST 25, 2017

In case you haven’t noticed it, the rapid evolution of do-it-yourself (DIY) facilities for developers, including 3-D printers, SketchUp and makerspaces such as TechShop , have scaled down the cost of prototypes and hardware design by an order of magnitude. Meeting the new consumer demand for customization.

Ideas 61

Ideas Outsource Development Startup Education 61

Startup Professionals Musings

SEPTEMBER 7, 2011

Develop your business plan. Product development process. If you are contracting or outsourcing, this is even more important. At this stage, you should start recruiting, hiring, paying, and training others to help you run your business. Customer service and support. Manage human resources.

Startup 102

Startup Outsource Development Writing Training 102

Both Sides of the Table

SEPTEMBER 16, 2009

When you start your company the very first question you need to ask yourself is which kind of customers do you want to serve. Many start-ups (and even growth firms) lack this discipline and they therefore serve customers off all sizes. These are really massive customers. We knew how to land huge corporate customers.

Startup 389

Startup Customer Custom Resource 389

Startup Professionals Musings

MAY 9, 2016

Most begin by doing the product development, marketing and sales alone, but struggle making the transition to hiring and coaching others, defining repeatable processes and focusing on future strategy. Now you have real customers who can quickly turn off hundreds of potential customers if you ignore their feedback.

Social Network 59

Social Network Startup Demand Entrepreneur 59

socalTECH

APRIL 21, 2017

For people who send things out, it's a chance to be in front of your customer. We're working with some very large, extremely well known CPGs to help them establish that direct selling channel, and help them create a relationship with their customer. You need to understand what it means when a customer receives a product.

Startup 145

Startup Product Customer Custom 145

Startup Professionals Musings

AUGUST 14, 2010

By Ernst Gemassmer Once you have succeeded in developing a solution and obtained initial funding, the next challenge is to penetrate the relevant domestic and international markets. Common channel strategies include direct to customer, distributor, and joint venture arrangements. Ensure proper product and technical training.

Startup 85

Startup Outsource Development Training Resource 85

Both Sides of the Table

MARCH 30, 2011

In the initial phases of any new market you’re developing a product (hopefully with a minimal set of features), getting feedback from customers, refining your product based on user feedback and then re-launching your product. Markets develop for a complex set of factors that are often beyond all of our control.

Development Team Review 374

Development Team Review Technical Review Startup Resource 374

Tech Zulu Event

APRIL 9, 2014

Traditionally, these between a rock and hard place problems have been solved with a limited pool of expensive options – usually associated with long contracts and high billables for “MBA quality” work. What if you could combine the flexibility of outsourcing with the quality level of highly skilled strategists?

Outsource Development 105

Outsource Development Software Review Technical Review Outsource 105

Startup Professionals Musings

AUGUST 1, 2010

Develop your business plan. Product development process. If you are contracting or outsourcing, this is even more important. At this stage, you should start recruiting, hiring, paying, and training others to help you run your business. Customer service and support. Manage human resources.

Startup 95

Startup Outsource Development Writing Training 95

InfoChachkie

APRIL 13, 2015

However, habitual discounting at a startup is self-defeating, as it reinforces your customers'' proclivity to delay their purchases, patiently waiting for you to reduce your prices. Some of these tactics include: Total Cost Of Ownership – Price is only one element that determines the total cost incurred by customers to deploy your solution.

Pricing 100

Pricing Startup Sales SaaS 100

Startup Professionals Musings

JANUARY 31, 2012

Obviously we can find many critical success factors, like finding and retaining high-value customers, which apply to companies that are product centric or services centric. Customers don’t like people who don’t show their passion and love for the job. Customers don’t like to see you learning on the job or outsourcing.

Satisfaction 91

Satisfaction Patents Outsource Development Services 91

Startup Professionals Musings

AUGUST 17, 2013

Entrepreneurs often have formidable technical expertise, key to developing a new product or service, but a great naïveté in management skills. It means not only hiring, but training and measuring performance. That’s a big step from one product for one customer. I’m convinced that management is a learnable skill.

Startup 109

Startup Entrepreneur Organization Training 109

socalTECH

JUNE 9, 2014

And, even more, how to do you manage the jump on the viral video train again, and keep those viral hits coming? That''s relevant, because of our third piece, where we have been hired by traditional media companies, to basically provide them a turnkey, outsources content acquisition team. How do you decide what content you will license?

Media 235

Media Content Startup IP 235

Startup Professionals Musings

MARCH 28, 2016

As startups grow from development organizations to a sustainable and repeatable business, processes must be documented, employees hired and trained and customer-support organizations built. Creating operational processes and procedures. With the advent of the Internet, you too can show expertise in any discipline.

Entrepreneur 59

Entrepreneur Activity Training Outsource Development 59