Startup Professionals Musings

JANUARY 5, 2020

As an advisor to entrepreneurs, I find that I often have to remind them that the world of customers has changed since they started their last business. Pushing yourself on customers by touting features and price doesn’t work anymore. Use analytics to see why customers are buying, as well as what.

Customer 133

Customer Custom Social Media Startup 133

Startup Professionals Musings

OCTOBER 21, 2023

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Too many founders have learned that passion and free beta products do not imply a sustainable business.

Customer 109

Customer Custom Satisfaction Sales 109

TechCrunch LA

JULY 15, 2021

Pricing starts at $190,000, but the average project cost across all sizes is around $230,000, Geary said, inclusive of permits and site work. “John, Eric, and their team manage the end-to-end process of permitting, building, and installing on behalf of their customers,” he told TechCrunch.

Los Angeles 322

Los Angeles Customer Custom Startup 322

Startup Professionals Musings

NOVEMBER 17, 2018

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 100

Customer Custom Social Media Training 100

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 297

Generative AI TechEmpower CTO Hire Outsource Development 297

Startup Professionals Musings

OCTOBER 22, 2016

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 97

Customer Custom Social Media Training 97

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

OCTOBER 24, 2020

These plans just list a few key competitors out there now, compare feature richness, quality considerations, and pricing. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. At some level of function, availability, and price performance, customers jump ship away from you.

Competition 151

Competition Startup Framework Pricing 151

Startup Professionals Musings

JANUARY 22, 2021

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Too many founders have learned that passion and free beta products do not imply a sustainable business.

Sales 165

Sales Customer Custom Social Media 165

Startup Professionals Musings

APRIL 18, 2021

Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. All need to know who will be there and what you expect.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

socalTECH

AUGUST 14, 2019

Power, its 2019 Smart Thermostate Satisfaction Report says that overall satisfaction for smart thermostats has increased from 2018, as the firm said that manufacturers have focused on easing installation and use of those smart thermostats, and also are communicating to their users how much money they are saving once installed.

Report 113

Report Satisfaction Study Pricing 113

Startup Professionals Musings

AUGUST 3, 2020

For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you don’t have a high level of commitment and passion, you customers won’t seek you out. Customers can touch and see a great product, but services are a bit ethereal.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Even without B-Corp status, entrepreneurs are speaking out more on the positives to support business models that benefit not just shareholders, but customers, workforce, the environment, and the greater community.

Startup 149

Startup Organization Customer Custom 149

Startup Professionals Musings

JANUARY 23, 2021

Most entrepreneur that fail are quick to offer a litany of constraints that caused their demise – not enough money, time, customers, or support from the right players. Subtraction leads to simplicity, better usability, and easier education of your customers. Adding priced services is another way to augment a product business.

Startup 164

Startup Resource Entrepreneur Competition 164

Startup Professionals Musings

JANUARY 6, 2021

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus first on finding more of the right customers.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

JUNE 11, 2023

For decades, efforts to satisfy customers have been built around demographics – capitalizing on race, ethnicity, gender, income, and other attributes. Customer personalities define customer experience, and sets what they love, and what they hate. There is no one set of exceptional experiences that will work for all customers.

Customer 131

Customer Custom Social Media Training 131

InfoChachkie

JUNE 2, 2014

The result of her efforts is an online service that allows brides to select their bridesmaids'' gowns, within a broad range of colors, styles and price points. The gowns are then dry cleaned and readied for the next customer, in the spirit of the emerging sharing economy in which goods are communally used multiple times.

Design 208

Design Customer Custom Satisfaction 208

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

Customer 65

Customer Custom Startup Satisfaction 65

InfoChachkie

OCTOBER 24, 2011

It may sound counterintuitive, but the greater constraint investors place on their financial resources during a downturn, the better your chances of success, given (of course) that your adVenture is able to either secure funding or generate adequate revenue from customers, as described below in reason #7 – Customer Dollars Taste Great.

Company 257

Company Companies Startup Study 257

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

NOVEMBER 9, 2020

Every business purpose must be customer-centric and even altruistic. Recognize business growth means attracting more customers. Employees and startups need to focus on the two dimensions of customer pipeline – how many people need what you are selling, and what percent will actually buy, based on your actions.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

FEBRUARY 7, 2021

The Entrepreneurial Perspective sees the business as a system for producing outside results for the customer, resulting in profits. The Entrepreneurial Perspective is an integrated vision of the world, where the customer need is an opportunity to make meaning. In this view the product features, cost, and support are the key to success.

Technical Review 136

Technical Review Startup Social Media Satisfaction 136

Startup Professionals Musings

OCTOBER 27, 2021

Most of the entrepreneurs I meet as an investor and advisor have no shortage of right-brain thinking, showing vision and creativity, but often don’t realize that their potential is being limited by a balancing focus on results, metrics, and customer specifics. Listen to customer feedback and tune your vision.

Technical Review 133

Technical Review Satisfaction Metrics Startup 133

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Due diligence always involves on-site visits, informal discussions with any or all members of the team, vendors, and good customers as well as bad. Traction in the marketplace.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

SEPTEMBER 28, 2018

Both want personal satisfaction and financial success. There are some key strategies I recommend in developing that mindset, whether you are currently and employee or an aspiring entrepreneur: Keep the business customer at the top of your pyramid. Focus your role on solving the customer problem. In fact, U.S.

Entrepreneur 93

Entrepreneur Satisfaction Customer Custom 93

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Productivity and repeatability is the hallmark of a good business, whereas a hobby usually assumes everything is custom built and personal.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

NOVEMBER 22, 2017

Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions. The best part of the entrepreneur problem-solving lifestyle is that it can bring satisfaction and happiness to your work.

Satisfaction 53

Satisfaction Marketing Mentor Entrepreneur 53

Startup Professionals Musings

JULY 2, 2021

Investors expect a great return for their risk, so they look for people who can look beyond the technology and their own passion to see a customer need that perhaps even the rest of us haven’t yet envisioned. The payoff will be a heightened personal satisfaction, as well as the resources you need to make it happen.

Funding 152

Funding Startup Ideas Resource 152

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Every entrepreneur needs to leverage social media for better marketing, requirements, and customer service. I wish it was that easy. Gamification.

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

APRIL 20, 2015

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Too many founders have learned that passion and free beta products do not imply a sustainable business.

Startup 107

Startup Sales Customer Custom 107

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. He lays out seven thinking strategies for both entrepreneurs and employees that will make them business winners: Focus on the customers at all times.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

APRIL 25, 2012

These plans just list a few key competitors out there now, compare feature richness, quality considerations, and pricing. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. At some level of function, availability, and price performance, customers jump ship away from you.

Competition 94

Competition Startup Pricing Framework 94

Startup Professionals Musings

JUNE 29, 2012

Contact key vendors and existing customers. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. All need to know who will be there and what you expect.

Technical Review 98

Technical Review Startup Satisfaction Training 98

TechCrunch LA

SEPTEMBER 21, 2019

A traveler pays Sun Country one fixed price to get them from the bus pick-up point to their final destination. HappyOrNot nabs $25M for its customer satisfaction terminals . Founder and chief executive officer David Sunde tells TechCrunch a ride on Landline is booked through its partner airline Sun Country Airlines.

Services 207

Services Startup Venture Capital Redpoint 207