Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.

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Custom Customer Marketing Social Media 168

Startup Professionals Musings

DECEMBER 18, 2020

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

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Custom Customer Social Media Technical Review 173

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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Generative AI TechEmpower CTO Hire Outsource Development 297

Startup Professionals Musings

MAY 26, 2023

Every one of you business owners I know periodically introduces new products and services to sustain growth, fight off competitors, or take advantage of new technologies. Customers won’t buy what they can’t find or don’t understand. Customers need supporting approvals to fully benefit.

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Product Services Technical Review Artificial Inteligence 141

Startup Professionals Musings

OCTOBER 30, 2022

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

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Customer Custom Startup Course 146

TechCrunch LA

MAY 3, 2022

Upgrade’s e-commerce marketplace has two sides: one that enables consumers to choose a vetted stylist and have their wig colored or customized based on their desired look. However, although they are providing such significant value, a lot of them operate with limited funding and resources, which ultimately affects the customer experience.

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Tool Custom Customer Marketing 179

Both Sides of the Table

APRIL 9, 2019

When a company raises capital it inevitably begins to look for office space in order to increase worker productivity and happiness. The lunch conundrum Another major productivity drain as companies scale (or as shared work spaces fill up) are lunch lines. People often ask me, “why don’t they just use cameras?”

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Product Software Review Technical Review Startup 214

TechCrunch LA

JULY 19, 2022

More people are focused on the beginning of the product lifecycle; very few are focused at the end.”. The end of the product lifecycle is where Murthy and Kaplan feel Ghost has “an enormous opportunity to help people be more efficient in that process,” Murthy added. That’s our vision.”.

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Product Funding Technical Review Equity 191

TechEmpower

NOVEMBER 13, 2023

So instead, we fill it with a completely custom blurb, written just for him: Hello! Thanks to his custom blurb, instead of closing his browser and feeling inadequate for the rest of the day, Mark completes his bio and becomes a happy customer. Which means better conversions and happier customers.

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Generative AI Artificial Inteligence TechEmpower Tips 297

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

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Metrics Startup Slides Technical Review 260

Both Sides of the Table

NOVEMBER 16, 2014

But if you level up , raise capital and grow customers, revenue and staff – life changes. Eventually you need a VP of Product to handle your product roadmap, a CTO for engineering leadership and VPs of sales, marketing & biz dev. And then there’s product management. As CEO, do you step in? Engineering?

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Entrepreneur CTO Hire Startup Sales 385

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

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Companies Company Startup Tips 262

TechCrunch LA

OCTOBER 5, 2020

GrubMarket , which provides a B2C platform for consumers to order produce and other food and home items for delivery, and a B2B service where it supplies grocery stores, meal-kit companies and other food tech startups with products that they resell, is today announcing that it has raised $60 million in a Series D round of funding.

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Technical Review Startup Marketing San Diego 343

Startup Professionals Musings

OCTOBER 21, 2023

Too many founders have learned that passion and free beta products do not imply a sustainable business. Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions.

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Custom Customer Satisfaction Sales 109

TechCrunch LA

FEBRUARY 3, 2021

Good Eggs says that in the past year, revenue has grown to the nine figures (more than $100 million), hired more than 400 employees and nearly doubled its customer base. ” In addition to geographic expansion, Hall said the money will allow Good Eggs to continue adding new products and to find ways to improve the e-commerce experience.

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Southern California Orange County San Diego Commerce 318

TechEmpower

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers?

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Develop Development Technical Review SEO 520

TechCrunch LA

DECEMBER 8, 2020

The company differentiates itself from the pack by monitoring the perimeter of its customers’ networks and alerting them to security risks or vulnerabilities. In the past year, the company has tripled its headcount and now has offices in New York, Atlanta, Chicago, Portland, Los Angeles, and Dallas.

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Startup Demand Los Angeles Customer 288

TechCrunch LA

DECEMBER 10, 2020

Over the next 20 years, Swell is targeting the development of over 3,000 gigawatt hours of clean solar energy production, with customers storing 1,000 gigawatt hours for later use, and dispatching 200 gigawatt hours of this stored energy back to the utility grid.

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Develop Development Los Angeles Customer 322

Both Sides of the Table

NOVEMBER 14, 2017

An alternate outcome that I also unfortunately observe in some cases are companies who had extreme early success with an initial product adoption but failed in key areas that limited the growth and therefore the ultimate financial outcomes. How profitable is my product or service? As an early-stage VC I love this phase.

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Startup Technical Review Custom Customer 286

TechCrunch LA

MAY 21, 2020

Unlike other financial services startups that compete around a suite of product offerings designed to offer no-fee checking and deposits or upfront cash payments and short-term no-interest loans, Aspiration differentiates itself with a focus on sustainability and conscious consumerism.

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Los Angeles Customer Custom Services 245

Both Sides of the Table

MAY 20, 2020

I think that’s a largely flawed fight to be picking and of all the uses of Senator Klobuchar’s I could think of some much more productive fights to be having. Customers were happy and restaurants focused on their in-store business. You lose the ability to up-sell and cross-sell products. Covid-19 has changed all of that.

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SaaS Customer Custom Technical Review 242

L.A. Business Journal

APRIL 5, 2021

has built its business around finding ways for customers to “both do well and do good,” and its latest product is aimed at consumers worried about the environmental impact of their spending. Banking services company Aspiration Partners Inc.

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Help Customer Custom Services 227

Berkonomics

MARCH 4, 2021

Over the years, as I managed my several computer companies as CEO or executive chairman, I made the decision to go to market with a brand-new product that had never before been exposed to my customer’s marketplace. The answer is invariably ‘no,’ because the cost of evangelizing a new product is completely unknown.

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Artificial Inteligence Marketing Press Resource 240

TechCrunch LA

AUGUST 18, 2022

The company, which uses private terminals at the airport it serves, will adjust its schedule based on customer demand (and the seasons) as it expands its fleet in the coming months. “Our customers don’t fit a demographic segmentation so much — they really fit a needs-based segmentation. In the U.S., In the U.S.,

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Los Angeles Capital Custom Customer 255

Both Sides of the Table

OCTOBER 25, 2014

When you’re an early-stage business every dollar matters and because many startup teams these days are very product & technology centric they often miscalculate the importance of PR. Enterprise Sales – The very first thing a potential customer does when you email or call to set up a meeting is Google you. I promise.

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Press Google Course Writing 415

TechCrunch LA

APRIL 24, 2020

1 priority was to ensure long-term financial stability and secure the core team, technology development and customer programs no matter what the scenario, Czinger said, adding that there is still enormous uncertainty surrounding the real impact and duration of the COVID-19 pandemic. Divergent 3D has two global OEMs as customers.

Startup 251

Startup Technical Review Outsource Development Platform 251

socalTECH

NOVEMBER 3, 2020

Newport Beach-based startup OnSite Waste Technologies , which is developing counter-top, on-site medical waste sterilization products, says it has signed on a supplier of products for the senior living industry. The company said that Direct Supply, based in Milwaukee, is offering the company's OnSite TE-5000 product to its customers.

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Technology Sites Product Customer 203

TechCrunch LA

MARCH 14, 2019

Customers can already place an order for the Tesla Model Y, a mid-sized crossover SUV that won’t go into production until 2020. A disclaimer on the order form states that “production is expected to begin late next year.” During the presentation, Musk didn’t mention that customers could order the Model Y.

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Startup Los Angeles Pricing Design 237

TechCrunch LA

JUNE 30, 2020

Two years and more than $17 million after it first began working on its robots for quality assurance, the Los Angeles-based Elementary Robotics has finally made its products commercially available. We can usually show customers within that week we can start showing them the value of that as we get more and more data through the system.”

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Artificial Inteligence Los Angeles Startup Custom 234

TechCrunch LA

APRIL 28, 2020

The company said it would use the money to expand its team and customer deployments to compete with its market adversaries. Right now Amply is managing charging operations for customers including: East Contra Costa County’s Tri Delta Transit , and an electric school bus fleet demonstration in New York City with Logan Bus.

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Funding Pricing Los Angeles Customer 267

TechCrunch LA

JULY 15, 2021

Since then, it has put “dozens and dozens” of units in the ground, and has multiple dozen units in production on top of that, according to CEO and co-founder John Geary. The startup’s three products include a 340-square foot studio; a 500-square foot one bedroom, one bath, and a 610-square foot two bedroom unit.

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Los Angeles Custom Customer Startup 322

TechCrunch LA

OCTOBER 27, 2020

“That new offering changed the direction of the company and added velocity and customers and the market responded so well to it,” said Replicated chief executive, Grant Miller. “If you are a company like Puppet, you have hundreds of on-premise customers.” “Once we started building on that success.

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Software Tool SaaS Los Angeles 224

Both Sides of the Table

JUNE 17, 2017

I want to understand how many units the company is selling, whether this is increasing over time and how well they’re doing at retaining the customers that they do acquire. Is it one product line or multiple? Do 20% of the customers make 80% of the revenue or do the top 3 customers represent 80% of the revenue.

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Startup Venture Capital Sales Course 227

TechCrunch LA

MAY 15, 2022

The new programs are a part of a range of new products Uber is launching across its ride-hail and delivery platforms, which are being announced on Monday at the company’s Global Product Event. Customers will be charged for deliveries with both Serve and Motional, including the cost of food, according to Uber.

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West Hollywood Los Angeles Santa Monica Customer 232

socalTECH

MAY 18, 2021

For today's interview, we sat down and chatted with >Zeb Evans, the founder and CEO of San Diego-based ClickUp (www.clickup.com), the developer of a workplace productivity software platform which is based by such companies as Google, Airbnb, and Nike. Who are your typical customers? ClickUp has raised $135M in venture capital so far.

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Doc San Diego Demand Product 203

socalTECH

JULY 2, 2020

Los Angeles-based, low-cost e-commerce products site Hollar is no more, and will be swallowed up by new owner Five Below , six months after the acquisition of Hollar by Five Below. Five Below--which runs a chain of "dollar store" style retail stores--acquired select assets of Hollar back in January of 2020.

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Sites Commerce Los Angeles Email 203

TechCrunch LA

OCTOBER 27, 2020

Shops available to willing Los Angeles customers to cover everything from home goods, cosmetics, and clothes to even vinyl records. Retailers can decide how many products they want to sell through the app, and the main goal, according to Buckley is to see what kind of products resonate with consumers for delivery.

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Sales Los Angeles Beverly Hills Demand 249