InfoChachkie

JANUARY 4, 2016

It was a decade ago that I led the sale of Expertcity (creator of GoToMeeting) to Citrix. During the early 2000’s, my team grew the company to one of the largest SaaS businesses of its day, with sales of $70 million. I knew that every dollar I spent to acquire a customer resulted in a 4x return.

SaaS 100

SaaS Yahoo Advertising Customer 100

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Over time you start to figure out who you customers are and how to sell to them or how to get them to adopt your products if you’re a consumer-oriented startup.

Startup 325

Startup Sales Technical Review Software Review 325

Both Sides of the Table

JULY 6, 2015

Many people are too cautious in sales processes and as a result when they present their solutions they end up sounding milquetoast and undifferentiated from anybody else in the market. I recently wrote about the three rules of sales. The first of question is about qualifying your potential customers aka leads. Why Buy Me?

Sales 150

Sales SaaS Startup Venture Capital 150

socalTECH

SEPTEMBER 21, 2010

Los Angeles-based Leads360 , the developer of online sales lead management software-as-a-service, said Tuesday that it has launched a new, real-time prioritization product. According to the company, the new product automatically ranks and prioritizes leads, based on custom business rules defined by its customers. READ MORE>>.

Rustic Canyon 150

Rustic Canyon Product SaaS Sales 150

TechCrunch LA

OCTOBER 27, 2020

The Los Angeles-based operations and security management software service, Replicated has raised $25 million to ramp up its staffing and scale its sales and marketing efforts. Last year, the company unveiled its tools for managing Kubernetes deployments and immediately saw sales increase.

Software 224

Software Tool SaaS Los Angeles 224

Both Sides of the Table

NOVEMBER 3, 2010

The path I went down after a few years was to hire more process driven people and devolved more daily operational ownership to people running individual functions such as product management, sales management, finance, etc. One of the most obvious places where you see this is in sales & marketing. Ditto the CFO.

Sales 296

Sales Pricing Startup Customer 296

InfoChachkie

MARCH 3, 2011

In the spirit of the “land grab” mentality of the day, we emphasized usage of our screen sharing technology with no thought applied to how we would convert such users into paying customers. We then sorted these email addresses by company and initiated targeted sales campaigns wherever we identified a critical mass of users.

Customer 162

Customer Custom Technical Support Startup 162

socalTECH

MARCH 1, 2010

The firm says that it's been seeing lots of customer and sales growth, and is hiring across the board to grow faster. Garcia said the company is looking for employees across sales, marketing, support, client services and development. Tags: hiring jobs employment management project saas desktop central. READ MORE>>.

SoCalTech 160

SoCalTech SaaS Pasadena Sales 160

Both Sides of the Table

FEBRUARY 7, 2010

I’ll publish the final post in this series this week and then move on to my next series – sales & marketing. I’ll be covering my PUCCKA sales methodology. My first company launched in 1999 and we were offering a SaaS document management in the cloud (we were called ASPs back then). Another example.

Entrepreneur 267

Entrepreneur Startup SaaS San Diego 267

socalTECH

MAY 16, 2019

For our interview this morning, we caught up with Isaac Garcia , a serial entrepreneur who previously founded and sold his last company, Central Desktop, and now is working on a new startup, Sales Insider. What is Sales Insider? Isaac Garcia: Sales Insider is a talent marketplace for hiring software sales reps.

Sales 133

Sales Startup Software Marketing 133

Both Sides of the Table

DECEMBER 3, 2013

Considering our revenue is SaaS revenue this achievement is even more remarkable. But what if you’re a credit card company and you want to know where to find your next customers? ” How can businesses not incorporate information into their marketing and sales funnels? Those are the obvious cases. ” Steve.

Social Media 358

Social Media Yammer Invest Organization 358

socalTECH

OCTOBER 31, 2013

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.

Social Media 138

Social Media Santa Monica SaaS Screening 138

Both Sides of the Table

JANUARY 22, 2014

Traditional software vs. SaaS. Of course it is super helpful if a VC can drop you in to important people for business development, recruiting, PR, sales and eventually M&A. Simply put – I’d be in search of a VC who had an intuitive sense of my product, my customers, my organizational issues, my competitors, etc.

Venture Capital 364

Venture Capital Coach Writing SaaS 364

socalTECH

FEBRUARY 26, 2014

According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. Nimble said the link is aimed at helping companies create virtual, social call centers for their sales teams. integration saas talkdesk software center call nimble'

Software Development 140

Software Development Software Develop Development 140

Tech Zulu Event

MAY 28, 2013

Join us for a special evening with InfoWorld’s Dave Linthicum as he delves into global enterprise software trends with some of LA’s most successful SaaS and cloud computing companies. The opportunities cloud computing and SaaS afford management. Paths to SaaS and cloud computing that will work for your enterprise.

SaaS 92

SaaS Cloud Computing CIO Web 92

TechCrunch LA

OCTOBER 5, 2020

“The only success criteria of my startup career is whether GrubMarket can eventually make $100 billion of annual sales,” he said to me over both email and in a phone conversation. “We had to limit our daily delivery volume in some regions, and put new customers on waiting lists.”

Technical Review 343

Technical Review Startup Marketing San Diego 343

Both Sides of the Table

MARCH 10, 2015

I write about sales often both because it’s the lifeblood of any organization and because in my experience it is the area in which more startups are least experienced or inclined. I also write and talk about it frequently because raising capital is a part of sales and this is important for entrepreneurs to understand.

Sales 150

Sales Startup Venture Capital Funding 150

InfoChachkie

AUGUST 22, 2016

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. He started by stating, “We track customer success.”

Customer 100

Customer Custom Cornerstone OnDemand Metrics 100

socalTECH

APRIL 27, 2017

Los Angeles-based Chrome River , which develops expense and invoice management software, said this morning that it had its largest first-quarter sales in the company's history. It says it now has more than 600 customers.

Sales 113

Sales Los Angeles Customer Custom 113

socalTECH

AUGUST 3, 2009

Beverly Hills-based FunnelSource , a new startup which is developing a product to pull information from cloud-based, customer relationship management software like Salesforce.com, is looking to improve the accuracy of forecasting and sales data collection in that tool with its new software. READ MORE>>.

Beverly Hills 100

Beverly Hills SaaS Tool Sales 100

Both Sides of the Table

AUGUST 28, 2009

We hadn’t even thought about having a customer support line or who would staff it. As the economy soured and people grew wary of buying Internet software (we were SaaS as early as 1999 – our buyers were certainly “early adopters&# ) and life grew more difficult. Let your compass be based on your customers.

Startup 331

Startup Press Customer Custom 331

socalTECH

JANUARY 14, 2016

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users.

Customer 100

Customer Custom Software Services 100

Berkonomics

JANUARY 27, 2022

Because the first rule for raising money is to do it on good news – right when sales are increasing at an accelerating rate. Or when a major customer signs a significant deal. Why is this important advice? Or when something happens that makes an investor think this company is about to break out.

News 156

News SaaS Platform Sales 156

InfoChachkie

JANUARY 16, 2018

Without taking a dime of outside capital, the company has achieved impressive success in a competitive, SaaS market segment, landing companies such as Nike, Intuit, NASA, AutoDesk and PBS. We build product roadmap software – it’s a SaaS company based here in Santa Barbara, California. Semick: They are. That causes friction internally.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Both Sides of the Table

DECEMBER 18, 2009

Customers are harder to sign than you want. You’ve got to accept customer losses as learning experiences and see how you can improve next time. We committed to cost focus, customer adoption and delivering our numbers. Any customer not willing to commit we didn’t sign. That was our first year of sales.

Entrepreneur 298

Entrepreneur Startup GRP Partners Venture Capital 298

Both Sides of the Table

MAY 24, 2021

It has historically been the case that VCs would rather fund the promise of 100x in a company with almost no revenue than the reality of a company growing at 50% but doing $20+ million in sales. Our goal is to produce a $10 billion+ winner and remain the market leader in this SaaS category of AI in Sales & Marketing.

Venture Capital 363

Venture Capital Capital Funding Startup 363

socalTECH

OCTOBER 7, 2013

Our transaction-focused methodology delivers low risk, best-in-class business terms, rates and service levels for our customers. Funded B2B SaaS is looking for a VP, Engineering. Vice President, Sales and Marketing , Stanton Chase International. Our average client revenue in in the millions. VP, Engineering , Fetch Recruiting.

SoCalTech 138

SoCalTech Outsource SaaS Report 138

Steve Reich

JUNE 11, 2012

This is not an article about the high moral purpose and the nobility of listening to your customers. It is an article about how to make your company worth a fortune by listening to your customers. It gives the best customer experience of any phone. Listen to your customers and grow rich. Why does Google dominate search?

Customer 97

Customer Custom Software Review SaaS 97

socalTECH

MAY 17, 2019

Coming out of ServiceNow around 2013, I realized that a lot of problems that we had been discussing and dealing with with customers adopting applications like ServiceNow into the enterprise, was establishing connections of that data and processes with systems in the enterprise. That's how we started. What specific problem were you seeing?

SaaS 113

SaaS Startup Customer Custom 113

InfoChachkie

MAY 14, 2012

At Rincon Venture Partners , we have a laser focus on identifying groundbreaking adtech and business productivity SaaS solutions. For instance, clients that have implemented DataPop’s platform have generated an average increase in sales of over 40% while experiencing an average 15% decrease in the cost of acquiring such sales.

Content 171

Content Platform Paid Search OpenX 171

Tech Zulu Event

SEPTEMBER 11, 2012

Built from the ground up using technologies leveraged by Internet giants like Facebook, and the feedback of hundreds of customers over a five-year period, the new CallFire is a cross-datacenter SaaS platform with no single point of failure. The new interface is easy to use and is accessible from anywhere using almost any device.”.

SaaS 68

SaaS Platform CTO Hire Class 68

socalTECH

JANUARY 13, 2011

provides an upgraded customer experience, targeted at increasing sales for its customers. Shopatron's customers include Callaway Golf, Suzuki, Polaroid, Mizuno, Ducati, JL Audio and Sport Chalet. The firm said that Shopatron 3.0

Software 162

Software Commerce Customer Custom 162

socalTECH

FEBRUARY 4, 2013

MaintenanceNet apparently has been seeing good customer uptake of its software; the firm reported a few weeks ago it had increased its revenue by 115 percent and staffing by 60 percent in 2012. billion in service contracts for its customers last year. The firm hasn't given any actual financials, but did say it generated more than $2.3

Outsource Development 164

Outsource Development Software Report Sales 164

socalTECH

JANUARY 14, 2011

Its primary goal is to focus on identifying what is truly driving demand, analytically, so that our customers can optimize their activities. We have a very sophisticated, analytics and software platform that over half the Fortune 50 are now using, to help guide how they invest in marketing and sales activities and investments.

Social Media 235

Social Media Demand Activity Marketing 235

Tech Zulu Event

JUNE 23, 2016

SaaS – or Software as a Service – platforms are all the rage. Essentially a business model where software is licensed and distributed from a central location, SaaS companies can now be found in telecoms, human resources, and more. RelinkLabs is a pioneering HR SaaS tool based in Scandinavia. RelinkLabs.

SaaS 49

SaaS Artificial Inteligence Netflix Platform 49

socalTECH

MARCH 6, 2013

Those features include iPad compatibility, bulk uploading of files, secure communications and conversations, custom branding, and automated PDF report generation features. The company is now focused on providing a platform to help streamline deals like asset sales, financings, and mergers & acquisitions, according to the company.

Services 218

Services Venture Capital Equity Los Angeles 218

Both Sides of the Table

OCTOBER 30, 2011

In case you don’t know, “the “9-9-9 plan” would replace all current taxes (including the payroll tax , capital gains tax , and the estate tax ) with 9% business transaction tax; 9% personal income tax rate, and a 9% federal sales tax.” Or simplifying the purchasing process for customers.

Startup 289

Startup Press Software Marketing 289