Both Sides of the Table

JUNE 17, 2013

In my first enterprise software company we developed a methodology for sales that we called PUCCKA. Having a methodology instead of just going on random sales visits helped force a bit of rigor and honesty amongst team members about how well or not we thought we were doing. The best sales meetings are discussions.

Sales 367

Sales Slides Startup Customer 367

Startup Professionals Musings

APRIL 17, 2022

Very few entrepreneurs have the range of skills and experience to be the solution creator as well as business creator, or operational as well as sales leader. If both of you are experts at software development, even though one loves design and the other loves coding, that still won’t get the marketing done.

Software Review 154

Software Review CTO Hire Outsource Development Startup 154

Inverted Software

JUNE 15, 2018

At Inverted Software we often help our clients manage offshore and onshore development teams. Our proprietary processes and unique experience helps us evaluate and correct software development practices that have proven inefficient and instill practices that insure productivity and success. Developers love to experiment.

Software Review 51

Software Review Software Development Outsource Development Development Team Review 51

socalTECH

MAY 8, 2019

Playa Vista-based point-of-sale equipment and software provider Appetize says that its recent move to offer up "self-service" kiosks to its customers, has resulted in its customers seeing more spending and demand.

Services 133

Services Software Review Technical Review Demand 133

Startup Professionals Musings

MARCH 14, 2022

I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product. Don’t take shortcuts on these. Few people are paranoid about something they want and enjoy.

Customer 137

Customer Custom Technical Review Symantec 137

Berkonomics

OCTOBER 3, 2013

A “deal room” is an electronic or physical space dedicated to storing the massive amounts of data to be used in due diligence by a buyer, lender or by an investor. Deal rooms contain access to or copies of all significant contracts with suppliers, customers, consultants, and others. Email readers, continue here.]

Software Review 191

Software Review Patents Startup Email 191

InfoChachkie

SEPTEMBER 20, 2016

However, savvy startups can leverage LinkedIn to create a customer acquisition and a churn reduction tool. However, in some cases, especially with its larger customers, the company displaces a competitor. It’s not about helping them use our software. Businesses typically use LinkedIn to recruit employees. Bro Benefits.

Customer 100

Customer Custom Software Review Technical Review 100

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

InfoChachkie

JULY 7, 2016

Note: I invest almost exclusively in b-to-b software companies. As such, I understand the degree to which hand waving and vaporware can influence investors and potential customers. An interface that is engaging can fool customers into trying a sub-par product. Customers Are All That Matter. Don’t Demo Me Bro.

Venture Capital 176

Venture Capital Product Software Review Technical Review 176

Both Sides of the Table

MARCH 19, 2013

The era of VCs investing in successful consumer Internet startups such as eBay led to a belief system that seemed to permeate many enterprise software startups that hiring sales or implementation people was a bad thing. But the “no sales people” mantra isn’t what I’m here to take on.

Startup 403

Startup Sales Software Review Technical Review 403

socalTECH

MARCH 8, 2018

ShippingEasy , the developer of cloud-based shipping, inventory management, and customer marketing software arm of El Segundo-based Stamps.com is targeting third party Amazon sellers today, with a new product release. READ MORE>>.

El Segundo 100

El Segundo Software Review Software Sales 100

Startup Professionals Musings

JUNE 2, 2021

As a business advisor, I have to recommend even to established companies that they review and revamp their competitive strategy now, even if it appears to be working today. The Wal-Mart home page is customized for each shopper based on location, local weather, and the customer search and purchase history.

Competition 142

Competition Software Review Social Media Customer 142

socalTECH

DECEMBER 28, 2020

In 2020, the pandemic radically changed the customer acquisition process for many consumer-facing industries. As well as major innovations like our AI-driven customer sentiment analysis, to help our clients listen and adapt to quickly changing consumer behaviors and expectations. Contact our editors for details.

Technical Review 140

Technical Review Software Review Organic Search Customer 140

TechCrunch LA

SEPTEMBER 13, 2021

Fast forward to almost exactly one year later, and a lot has changed for the payments and software startup. Since its 2017 inception, SpotOn has been focused on providing software and payments technology to SMBs with an emphasis on restaurants and retail businesses. Image Credits: SpotOn.

Technical Review 296

Technical Review Software Review Invest Acquisition 296

Xconomy

JUNE 3, 2016

States have been fighting to collect sales taxes from online retailers since the dawn of the e-commerce age. But today, online companies that sell services rather than merchandise also need to be concerned about state sales taxes. For example, medical services are generally not subject to sales tax.

Sales 62

Sales Company Companies Software Review 62

Startup Professionals Musings

OCTOBER 30, 2020

I suggest looking for painful problems to solve, rather than “easier to use” or “nice to have” solutions, for customers with money. Customers line up to believe and buy from people who are viewed as leaders or experts relative to a specific solution. Collaborate with customers to tune your solution.

Outsource Development 154

Outsource Development Social Media Software Review Customer 154

Inverted Software

SEPTEMBER 8, 2017

In today’s connected world, businesses are focusing on acquiring and retaining customers using a wide array of tools. At Inverted Software we have gathers the top 5 marketing software tools we think every business should utilize in order to effectively reach customers while keeping time effort in check. ConstantContact.

Software Review 44

Software Review Tool Software Marketing 44

Startup Professionals Musings

FEBRUARY 16, 2018

The market is changing so fast these days, and if you are not planning a solution today for tomorrow’s customers, you may be setting yourself up for failure and don’t even realize it. Regularly follow reviews and influencers in your industry. Ask the right questions, and listen to your customers.

Customer 57

Customer Custom Technical Review Software Review 57

Tech.Co

JANUARY 3, 2020

Customers are happy, clients are beaming, and the revenue just keeps rolling in. Point-of-Sale Systems. With in-person sales still accounting for more than $3 trillion per year , it's safe to say the original shopping methods are going to stick around. Field Service Software. Great for shops and restaurants.

Technical Review 91

Technical Review Software Review Social Media Platform 91

Startup Professionals Musings

OCTOBER 16, 2022

Manage customer service. They probably have arbitrated differences many times before in their lives, and know how important it is to remain calm and soft-spoken in the face of emotional customers and processes that are not working. Software and hardware development architects and designers.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

Berkonomics

NOVEMBER 27, 2019

Application developers once considered their products as licensed in what would closely be allied to a single sale. Can you convert your model without losing your customer base? Have you noticed how many web apps and content have turned into subscription services during the last several years? Call it the Netflix effect.

Outsource Development 156

Outsource Development Software Review Content Netflix 156

Startup Professionals Musings

OCTOBER 9, 2023

Businesses require an equally elegant business model, with the right price, messaging and delivery channel to the right target customers to keep the dream alive and growing. Defining the right business model requires the same diligence as designing the right product, but the approach and skills required are different.

Technical Review 88

Technical Review Pricing Software Review Customer 88

Startup Professionals Musings

JULY 15, 2019

Very few entrepreneurs have the range of skills and experience to be the solution creator as well as business creator, or operational as well as sales leader. If both of you are experts at software development, even though one loves design and the other loves coding, that still won’t get the marketing done.

Software Review 88

Software Review CTO Hire Outsource Development Startup 88

socalTECH

DECEMBER 17, 2008

Aliso Viejo-based Buy.com is continuing to report good sales this holiday season, saying today that it has seen its revenues grow over 40 percent for the first 15 days of December, compared with 2007. Buy.com also reported that average customer orders are up by over 20 percent due to bigger purchases. READ MORE>>

Sales 100

Sales Software Review Report Sites 100

InfoChachkie

JANUARY 20, 2015

If Smucker’s can annually generate hundreds of millions in sales for a variety of food products, there is little risk that a mediocre company or product name will preclude you from achieving similar success. Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers.

Customer 100

Customer Custom Technical Review Software Review 100

Startup Professionals Musings

JANUARY 30, 2021

Businesses require an equally elegant business model, with the right price, messaging and delivery channel to the right target customers to keep the dream alive and growing. Defining the right business model requires the same diligence as designing the right product, but the approach and skills required are different.

Product 159

Product Technical Review Pricing Software Review 159

Startup Professionals Musings

MARCH 21, 2021

I was with IBM in the early PC days when Bill worked with us to provide PC DOS and other software. For entrepreneurs, effective networking is required to find investors, partners, and customers. Customer retention. More customers are lost to apathy after the sale than poor service or quality. Investor negotiations.

Activity 133

Activity Startup Ideas Technical Review 133

socalTECH

AUGUST 27, 2014

The company said the growth comes due to record sales and customer growth at the company. tigertext messaging secure health system growth hipaa compliance enterprise software texting hospital lifescience' TigerText said five of the top ten, for-profit U.S. READ MORE>>.

Software Review 138

Software Review Santa Monica Platform Report 138

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Reviewing financial & operational performance. how much energy to put into channel partners vs. direct sales. Mentorship. As You Start to Mature.

Startup 325

Startup Sales Technical Review Software Review 325

TechCrunch LA

OCTOBER 5, 2020

Companies that have leveraged technology to make the procurement and delivery of food more accessible to more people have been seeing a big surge of business this year, as millions of consumers are encouraged (or outright mandated, due to Covid-19) to socially distance or want to avoid the crowds of physical shopping and eating excursions.

Technical Review 343

Technical Review Startup Marketing San Diego 343

InfoChachkie

FEBRUARY 19, 2014

Software as a service (SaaS) is a popular business model because it facilitates the delivery of incremental value to customers, while allowing the vendor to adjust their prices over time. However, such price increases generally occur after new utility has been provided to the customers. Focus on Existing Customers.

SaaS 215

SaaS Pricing Sales Customer 215

Tech Zulu Event

NOVEMBER 30, 2012

Jackson added, “FinTech has traditionally lagged behind the innovation that’s happening in other areas of enterprise software. 25 Years of Writing Code. The firm says its customers benefit from closing deals faster, exchanging files securely, and being able to manage more deals at any given time. Founded in 2010 by Eric M.

Technical Review 88

Technical Review Software Review Bertelsmann Technology 88

Startup Professionals Musings

OCTOBER 22, 2021

Take advantage of software tools to automate routine business functions, like taking and delivering orders. Provide website forums to help customers solve their own problems. Use free e-commerce software and services like PayPal before building an expensive customized solution. Automate to the max.

Technical Review 124

Technical Review Case Study Software Review Startup 124

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Customer 164

Customer Custom Advertising SEM 164

Berkonomics

JANUARY 3, 2013

Most every business can take advantage of continuing, recurring revenues from its customer base. Even though that reduced short term earnings, lease revenues over time far outweighed any combination of sale and maintenance revenues, and Xerox grew into a major company based upon its innovation and its recurring revenues.

Outsource Development 197

Outsource Development Software Review Sales Demand 197

Berkonomics

FEBRUARY 27, 2014

As I look back at insights I might share, I wade through the trite suggestions of ‘work hard’ and ‘treat the customer well.’ I had to be successful at my new software company. My sales tax payments were due in the next few days, and I didn’t have the money. I made the sale, and paid my debts.

Startup 204

Startup Software Review UCLA Sales 204

Both Sides of the Table

JULY 17, 2018

You get to have interesting conversations with founders and review business plans and then see how these businesses evolve over the years. Payback periods on customer acquisition way more important to you in the near-term. You wouldn't build a single point of failure in your code - shouldn't in your company.

Software Review 242

Software Review Technical Review Pricing Metrics 242