Startup Professionals Musings

AUGUST 8, 2020

According to a classic Harvard Research study, first inventors spend at least a third more on their initial technology than later innovators. Market research can thus be based on real customers and a previously tested market. Studying and learning from the mistakes of others is the best way to reduce your own risks.

Startup 157

Startup Social Media Study Research 157

Berkonomics

AUGUST 15, 2024

Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. How about those less-experienced buyers? And the lesson? So, this insight is simple.

Acquisition 156

Acquisition Satisfaction Study Email 156

Startup Professionals Musings

JANUARY 30, 2022

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 150

Startup Technical Review Customer Custom 150

Startup Professionals Musings

AUGUST 25, 2021

Most importantly, you have to deal with customers, and understand their wants and needs. It also requires effective communication, and being a role model for the team, investors, and customers. If you enjoy wearing many different hats and are constantly learning new skills, you will get more satisfaction as an entrepreneur.

Entrepreneur 158

Entrepreneur Satisfaction Ideas Social Media 158

Startup Professionals Musings

OCTOBER 29, 2021

Even before the recent pandemic, when more people began working remotely , I noticed the dynamics changing in many workplaces, both between employee interaction with peers, and interactions with customers. Customers will be impacted and less likely to have a memorable experience. Measure results in terms of customer satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Even without B-Corp status, entrepreneurs are speaking out more on the positives to support business models that benefit not just shareholders, but customers, workforce, the environment, and the greater community.

Startup 149

Startup Organization Customer Custom 149

Berkonomics

DECEMBER 30, 2011

Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. So this insight is simple. Emulate the actions that are appropriate.

Acquisition 136

Acquisition Satisfaction Study Email 136

Startup Professionals Musings

OCTOBER 27, 2021

Recent studies indicate that less than ten percent of business leaders show this balance today. Unfortunately, technology doesn’t create a vision, and usually frightens customers away, unless they understand the vision and value first. Listen to customer feedback and tune your vision. Every balanced leader does marketing early.

Technical Review 133

Technical Review Satisfaction Metrics Startup 133

Startup Professionals Musings

APRIL 23, 2017

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Customer 76

Customer Custom Entrepreneur Technical Review 76

Startup Professionals Musings

FEBRUARY 11, 2022

Employee engagement is a measure of emotional commitment, leading to work focus, which translates to productivity, satisfaction and happiness. There has to be more to your business today than making money, to get employee engagement and satisfaction. No one is happy or satisfied. Build engagement through culture and mindset.

Coach 132

Coach Satisfaction Startup Organization 132

Startup Professionals Musings

FEBRUARY 9, 2022

In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.

Coach 120

Coach Satisfaction Customer Custom 120

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” Entrepreneurs don’t realize that this burden is actually costing them over $200 billion in repeat sales, according to a recent study by the W. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

MARCH 18, 2020

It’s important to note slippage indicators, including less internal feedback on requirements to fight competitors, and more focus inward than outward on customers needs and trends. Assess many change initiatives have come to fruition from your team, visit a couple of key customers and listen for future needs, and study your newest competitor.

Metrics 122

Metrics Training Satisfaction IBM 122

Startup Professionals Musings

DECEMBER 12, 2020

It allows investors to come into alignment with customers. Focus relentlessly and passionately on the customer. Bezos asserts that the advantage of being customer focused is that customers are always dissatisfied. Bezos asserts that the advantage of being customer focused is that customers are always dissatisfied.

Slides 137

Slides Customer Custom Satisfaction 137

Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Other studies have shown a return of up to 400 percent for this approach.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

JULY 9, 2022

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. Infrastructure as a Service (IaaS).

Technology 133

Technology Cloud Computing Social Media Networking 133

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. According to many studies, entrepreneurs tend to be happier , and over 80 percent of self-made millionaires are entrepreneurs. Think like your ideal customer seeking value.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Berkonomics

JANUARY 3, 2019

Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. How about those less-experienced buyers? And the lesson? So, this insight is simple.

Acquisition 120

Acquisition Satisfaction Study Email 120

Berkonomics

JANUARY 3, 2019

Study the literature about companies that have succeeded in their acquisitions, finding how and why such successes rose to the top twenty percent of all acquisitions when measured by the acquiring company CEO satisfaction ratings after a year. How about those less-experienced buyers? And the lesson? So, this insight is simple.

Acquisition 120

Acquisition Satisfaction Study Email 120

Startup Professionals Musings

JUNE 6, 2020

Either they are never really ready to commit, study an opportunity until it has passed, or fail with tools and techniques from a bygone business era. The Internet is the problem, by facilitating constant change, and it’s the solution, by providing an absolutely current view of customers, trends, and best practices.

Social Media 127

Social Media Startup Education Entrepreneur 127

Startup Professionals Musings

JULY 17, 2021

For survival, entrepreneurs need to be all about accomplishing results that matter for themselves, their team, and their customers. In an eye-opening Franklin Covey study, respondents indicated that 40 percent of their time was being spent on things that were not important to them or their companies. That’s productivity.

Framework 153

Framework Product Entrepreneur Social Media 153

Startup Professionals Musings

APRIL 17, 2021

An entrepreneur has to engage with team members, partners, investors, vendors, and customers. I will talk here primarily about building the internal team of a startup, but the same principles apply outside to your “extended team” and customers. Don’t confuse engagement with satisfaction. Engage operational leaders first.

Entrepreneur 138

Entrepreneur Social Media Satisfaction Startup 138

Startup Professionals Musings

NOVEMBER 22, 2017

Listen to your customers to arrive at acceptable and marketable solutions. The best part of the entrepreneur problem-solving lifestyle is that it can bring satisfaction and happiness to your work. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution.

Satisfaction 53

Satisfaction Marketing Mentor Entrepreneur 53

Startup Professionals Musings

MARCH 4, 2012

Jim Stengel, in his latest book “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Train all the time.

Training 109

Training Startup Study Customer 109

Startup Professionals Musings

JUNE 25, 2023

A common initiative I hear from business owners today is their effort to improve the customer experience. To achieve real growth, business leaders need to improve both employee as well as customer experiences. Flexible – listen to allow flex hours and customization. Proactive – timely communication to build trust.

Customer 113

Customer Custom Training Tool 113

Startup Professionals Musings

DECEMBER 10, 2022

I was shocked to read an old Gallup study that indicates only 13 percent of employees worldwide are actively engaged at work, and more recent data shows only a small change in the right direction. Your display of pride in the company and respect for the customer will translate directly into motivation. Start today. Marty Zwilling.

Examples 145

Examples Mentor Activity Product 145

Startup Professionals Musings

MARCH 6, 2023

Either they are never really ready to commit, study an opportunity until it has passed, or fail with tools and techniques from a bygone business era. The Internet is the problem, by facilitating constant change, and it’s the solution, by providing an absolutely current view of customers, trends, and best practices.

Social Media 120

Social Media Startup Entrepreneur Education 120

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

MAY 25, 2022

In every case, a partner can be an asset, bringing new skills and perspectives to the business; or a burden, making every decision more difficult, and taxing your lifestyle satisfaction. Beware of signs of a negative attitude or depression, as these can affect your business results, as well as your personal satisfaction.

Technical Review 125

Technical Review Satisfaction Summary Startup 125

Startup Professionals Musings

JULY 30, 2014

According to a recent Harvard Research study, first-time inventors spend at least a third more on their initial technology than later innovators. Market research can thus be based on real customers and a previously tested market. Studying and learning from the mistakes of others is the best way to reduce your own risks.

Technology 103

Technology Entrepreneur Study Research 103

Startup Professionals Musings

APRIL 8, 2013

Jim Stengel, in “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Set your standards very high.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

APRIL 27, 2019

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Technical Review 102

Technical Review Customer Custom Satisfaction 102

Startup Professionals Musings

NOVEMBER 10, 2012

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 101

Startup Technical Review Customer Custom 101

Startup Professionals Musings

DECEMBER 18, 2013

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Marketing 101

Marketing Entrepreneur Technical Review Customer 101

Startup Professionals Musings

NOVEMBER 5, 2021

If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. Study the resumes of managers on the next level and do your best to match or even surpass their career credentials. You attitude and the clothes you wear assert your authority to subordinates, peers, the media, and customers.

Startup 125

Startup Journal Outsource Tips 125

Startup Professionals Musings

DECEMBER 3, 2021

Smart potential customers only visit and buy from credible and memorable websites. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Put yourself on the site. People buy from people.

Web 117

Web Search Engine Optimization eBook Advertising 117

Startup Professionals Musings

JULY 11, 2020

The customer culture today responds best to a greater vision for improving society and the planet, which can easily sustain a constant stream of new products. Challenge your team, and your customers, with expanding their mindset, achieving personal goals, and changing the world. Incent and reward new ideas with action, not more study.

Entrepreneur 131

Entrepreneur Startup Ideas Software Review 131