TechCrunch LA

DECEMBER 17, 2020

Allan Jones’s first startup was Fourth and Grand , a Trunk Club-like service backed by the venture studio and accelerator, Science, out of Santa Monica. What sets Bambee apart from companies like Zenefits and other companies looking to provide human resources services is its focus on the needs of employees as well as employers.

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Services Resource Santa Monica Los Angeles 281

Berkonomics

MARCH 10, 2022

Customer empowerment is moving so fast nowadays that many of us are running to just catch up. But don’t close your eyes to the fact that your customers have grown to expect your products or services in the form of…. Entering the age of mass customization. The post Customer empowerment? Blame the Internet.

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Custom Customer Demand Blogging 156

Berkonomics

SEPTEMBER 21, 2023

Your customers know what they want more than you do. This week’s insight came from personal experience and from a good friend who advanced the notion of the “teacher-customer” years ago. The customer would be the first to receive the new functionality in a new release. Providing feedback to your teacher customer.

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Custom Customer Design Conference 156

TechCrunch LA

JULY 29, 2019

When Stackin initially pitched itself as part of Techstars Los Angeles accelerator program two years ago, the company was a video platform for financial advice targeting a millennial audience too savvy for traditional advisory services.

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Services Mobile Platform Los Angeles 212

TechCrunch LA

JUNE 16, 2020

Ksenia Yudina initially founded the company to provide financial planning and services to lower- and middle-class families looking for ways to start saving for their children’s education, she said. “To me the investment in UNest is a great opportunity to help my community.

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Services Capital Draper Education 235

TechCrunch LA

JULY 29, 2019

Los Angeles-based Ordermark , the online delivery management service for restaurants founded by the scion of the famous, family-owned Canter’s Deli, said it has raised $18 million in a new round of funding. We’ve been gratified to see positive results come in from our restaurant customers nationwide,” said Alex Canter, in a statement.

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Services Los Angeles Sales Funding 195

Startup Professionals Musings

AUGUST 22, 2021

Every business I know is intimately familiar with outbound marketing, or pushing your message out to customers through email, newspaper, and television advertising. Only a few really understand the process and value of inbound marketing, for pulling customers to your brand. Don’t just monitor – engage customers.

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Custom Customer Marketing Social Media 172

Startup Professionals Musings

OCTOBER 30, 2022

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” Great startups manage to continually improve the relationship through outstanding follow-on support and service.

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Customer Custom Startup Course 146

TechCrunch LA

SEPTEMBER 21, 2019

Postmates, the popular food delivery service, raised another $225 million at a valuation of $2.4 HappyOrNot nabs $25M for its customer satisfaction terminals . Online personal shopping service Lookiero gets $19M. billion in a round led by the private equity firm GPI Capital this week. Indian startup Digi-Prex raises $5.5M

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Services Startup Venture Capital Redpoint 207

TechCrunch LA

SEPTEMBER 30, 2019

The company used its overdraft protection service and money management display to shift customers’ focus away from the total balance that their account would show by giving them a sense of how much was actually left in their accounts once debits were included in their statements.

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Companies Company Startup Tips 262

TechCrunch LA

MAY 3, 2022

Upgrade’s e-commerce marketplace has two sides: one that enables consumers to choose a vetted stylist and have their wig colored or customized based on their desired look. However, although they are providing such significant value, a lot of them operate with limited funding and resources, which ultimately affects the customer experience.

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Tool Custom Customer Marketing 179

Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. But if you ask anyone in the ecosystem of customer acquisition?—?founders, no surprise?—?that’s founders, marketers, investors?—?and

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TechCrunch LA

MAY 21, 2020

When former Bill Clinton speechwriter and political wunderkind Andrei Cherny launched Aspiration four years ago , the upstart fintech startup was one of Los Angeles’ early entrants into a financial services market dominated by players from Europe and the financial capital of the U.S. in New York City.

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Los Angeles Customer Custom Services 245

Startup Professionals Musings

MAY 26, 2023

Every one of you business owners I know periodically introduces new products and services to sustain growth, fight off competitors, or take advantage of new technologies. Customers won’t buy what they can’t find or don’t understand. Customers need supporting approvals to fully benefit. Incent these early.

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Product Services Technical Review Artificial Inteligence 141

Both Sides of the Table

MAY 1, 2014

The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. 10x the experience.

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Technical Review Software Review CTO Hire Startup 380

Tech.Co

FEBRUARY 23, 2022

The US Postal Service has just launched a delivery service for you. The new service officially launched on Tuesday, with over 800 Texas locations already in operation and a deadline to be active in all 50 states by the end of September — right in time for the holiday shipping rush. You're in luck.

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Services Press Commerce Class 139

TechCrunch LA

DECEMBER 1, 2020

The company launched two smaller appliances for its Outpost service , which originally brought AWS as a managed service and appliance right into its customers’ existing data centers in the form of a large rack. Because of this, AWS focused on cloud services over hybrid capabilities early on.

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Google Los Angeles Services Mobile 241

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

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Competition Services Startup Training 99

Startup Professionals Musings

SEPTEMBER 1, 2023

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Start with feedback from real customers, set measurable objectives, and make sure rewards and incentives are tempered by customer experiences, rather than only internal thresholds.

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Customer Custom Startup Competition 106

TechCrunch LA

MARCH 2, 2021

As video commerce becomes the norm and entertainers, brands, businesses, and franchises of all sizes and stripes look to cut out the middle man, the array of services on offer from Maestro may be the scissors these entities need to cut the cord. “ We were targeted to a small number of very premier customers. ”

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Tool Commerce .Net Entertainment 315

Startup Professionals Musings

OCTOBER 17, 2020

Maybe we haven’t seen the results yet, but there are thousands of startup opportunities to offer new alternatives and services, to replace those destroyed by the crisis. The impact of the current pandemic on small businesses and staffing is causing us all pain, and forcing new ways of thinking. Some kind of natural or man-made disaster.

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Custom Customer Startup Outsource Development 167

TechCrunch LA

NOVEMBER 23, 2020

Founded four years ago by Matt Danna and Sean Stavropoulos, Boulevard was inspired by Stavropoulos’ inability to book a haircut and Danna’s hunch that the inability of salons and spas to cater to customers like the busy programmer could be indicative of a bigger problem. billion transaction by Vista Equity Partners.

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Software Beverly Hills Los Angeles Equity 323

L.A. Business Journal

OCTOBER 29, 2020

will move jobs to Van Nuys Airport from Long Beach as part of a streamlining and modernizing of its customer service. Gulfstream Aerospace Corp.

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Van Nuys Long Beach Customer Custom 246

TechCrunch LA

MARCH 29, 2021

One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. Demand for ChargerHelp’s service has attracted customers and investors. Terry, who co-founded ChargerHelp! , That wasn’t the problem. The company said it has raised $2.75

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Incubator Outsource Development Los Angeles Startup 287

Startup Professionals Musings

SEPTEMBER 9, 2023

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

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TechCrunch LA

MARCH 27, 2021

Who knew building a vertical software as a service toolkit focused on home heating and cooling could be worth $8.3 If Angi and Thumbtack are the places where homeowners go to find services and technicians, then ServiceTitan is where those technicians go to manage and organize their own businesses. Based in Glendale, Calif.,

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SaaS Glendale Statistics Los Angeles 292

TechCrunch LA

APRIL 21, 2020

The automaker Tuesday said its Maven car-sharing service, which launched in 2016, will shut down for good. Maven had paused service due to the COVID-19 pandemic. The company sent an email to customers Tuesday that after examining the business, the car-sharing industry and COVID-19, it decided to shutter the service permanently.

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Los Angeles Technical Review Email Services 215

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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Generative AI TechEmpower CTO Hire Outsource Development 297

Startup Professionals Musings

FEBRUARY 4, 2023

Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing solutions, and what their future solutions must look like to be attractive. For example, Google’s Ngram service has already datafied over 5.2 quintillion bytes a day.

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Custom Customer Social Media Research 115

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

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Startup Training Services Writing 174

TechCrunch LA

APRIL 21, 2021

So in its first years of existence, Welcome Tech has focused on building out a platform that provides educational resources, information and services that “they need to thrive in a new country.” Big banks rush to back Greenwood, Killer Mike’s Atlanta-based digital bank for underrepresented customers. the company says.

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Platform Resource Services Capital 299

Both Sides of the Table

MAY 20, 2020

Even more likely is eventual technology disruption where drones deliver foods and make it hard for existing car delivery services to compete. So when delivery services came along many were willing to pay the fee to try and increase business. Customers were happy and restaurants focused on their in-store business.

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SaaS Customer Custom Technical Review 242

L.A. Business Journal

APRIL 5, 2021

Banking services company Aspiration Partners Inc. has built its business around finding ways for customers to “both do well and do good,” and its latest product is aimed at consumers worried about the environmental impact of their spending.

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Help Customer Custom Services 227

Startup Professionals Musings

MARCH 14, 2022

billion, now providing identity theft services for nearly 80 million users around the globe. I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product. Don’t take shortcuts on these.

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Custom Customer Technical Review Symantec 137

TechCrunch LA

OCTOBER 27, 2020

The Los Angeles-based operations and security management software service, Replicated has raised $25 million to ramp up its staffing and scale its sales and marketing efforts. ” Replicated now counts 85 customers who pay for access to the platform and for every on-premise deployment that customers develop through the platform.

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Software Tool SaaS Los Angeles 224

TechCrunch LA

OCTOBER 5, 2020

Today, one of the companies that is supplying produce and other items both to consumers and other services that are in turn selling food and groceries to them, is announcing a new round of funding as it gears up to take its next step, an IPO. Its opportunity comes in the form of disruption and a gap in the market.

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Technical Review Startup Marketing San Diego 343

TechCrunch LA

JULY 10, 2020

Replicated , the Los Angeles-based company pitching monitoring and management services for Kubernetes-based applications, has managed to bring on the former head of product of the $2.75 Replicated is hoping to bring the same kind of on-premise services to a broad array of enterprise clients, according to company chief executive Grant Miller.

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Product Los Angeles Customer Custom 244