Startup Professionals Musings

DECEMBER 24, 2014

Startups that sell innovative new products seem to get all the attention these days, but services may be the quicker way to larger profits and faster growth. If you think about it, services make more sense in this social media age where relationships, personalization, and interaction are king. Advisory services. Everybody wins.

Services 101

Services Startup Outsource Technical Support 101

socalTECH

MAY 28, 2015

Almost everyone of a technical bent in the technology industry is familiar with that old routine: your parents, your friends, and your neighbors inevitably calls you for free technical support. However, almost no one really wants to be that technical support person. The service is $79.00

Demand 100

Demand Technical Support Startup Seed Funding 100

socalTECH

JANUARY 13, 2011

CyberDefender said its center is currently handling as many as 40,000 calls per week, for sales, technical support, and customer service. The firm said it expects the center to be able to accommodate over 600 agents at full capacity. CyberDefender had announced the expansion of its headquarters back in August.

Technical Support 180

Technical Support Los Angeles Sales Software 180

socalTECH

DECEMBER 23, 2009

According to DecisionOne, the buy adds around 200 employees, plus around 700 customers, to the firm. Anacomp's MVS division provides technical support, field service, and maintenance to OEM customers in data centers. Financial details of the acquisition were not disclosed.

Technical Support 124

Technical Support San Diego Acquisition Customer 124

InfoChachkie

JANUARY 20, 2015

Instead, expeditiously pick a reasonable moniker and then get back to work delivering value to your customers. Expertcity was initially named to reflect the company’s “marketplace for services,” which enabled independent, global experts to directly access customers’ computers and fix their technical problems.

Customer 100

Customer Custom Technical Review Software Review 100

TechEmpower

MARCH 14, 2018

We were particularly impressed at Server Central's customer service and technical support, which was responsive and helpful in troubleshooting configuration issues even though we were using their servers free of charge. Their contribution allowed us to continue testing on physical hardware with 10-gigabit Ethernet.

Framework 100

Framework Technical Support Platform Web 100

socalTECH

FEBRUARY 18, 2009

Santa Barbara-based Citrix Online said Wednesday that it has rolled out a new software product that the firm is aiming at remote web support. The firm said the new web support service will cost $9.95 for any 24-hour period through a "day pass", and supports PCs and Macs.

Web 100

Web Product Santa Barbara Technical Support 100

InfoChachkie

MARCH 9, 2015

Yet too often, entrepreneurs embrace giving away their products and services for the wrong reason - they are simply reticent to ask for payment. During the height of the Dotcom craziness, Expertcity (creator of GoToMeeting, acquired by Citrix) released a free service called BuddyHelp. Ways To Make Freemium Users Pay.

Technical Support 100

Technical Support Customer Custom Demand 100

socalTECH

JUNE 25, 2009

It seems that every week, a new, Voice-over-IP provider firm surfaces in the market, either providing PBX services, voicemail, or other similar services. What is your VoIP service all about, and how is this different from what seems to be lots of Voice over IP service providers?

IP 165

IP Pasadena Angels Pasadena Los Angeles 165

Startup Professionals Musings

NOVEMBER 27, 2011

For businesses, these are now prime sources of business networking, customer service, and client leads. Wikipedia started this, but it is also used for technical support, software, and product reviews. Facebook alone has 800 million active members. Do you have a business presence there? Search engine marketing (SEM).

SEM 95

SEM Search Engine Optimization Blogging PPC 95

Startup Professionals Musings

OCTOBER 30, 2010

They became popular for socializing, but now are prime sources of business networking, customer service, and client leads. Wikipedia started this, but it is also used for technical support, software, and product reviews. Social networks. These are communities wrapped around a website, like Facebook or Twitter.

Entrepreneur 89

Entrepreneur SEM Search Engine Optimization Blogging 89

SoCal Delicious

JANUARY 20, 2010

Up until now linking, syndication, and shared comment services have been used to connect the dots on distributed conversations but the practical usefulness of these approaches has been reached in many cases. Poor integration between social media and location services. Dion Hinchcliffe Get Enterprise Web 2.0

Web 29

Web Technical Review Web 2.0 Social Media 29