Both Sides of the Table
NOVEMBER 1, 2009
As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.
Both Sides of the Table
OCTOBER 4, 2009
If you sell a product direct to a customer – in person or on the phone – you need to understand what their pain points are and position your product benefits against those pain points. Many, many tech companies I meet start with a set of “awesome features” and present them to me (and I suspect also to customers). Why Buy Mine?
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Both Sides of the Table
SEPTEMBER 30, 2011
How do you get access to customers? 51:00 One more tip from Suster on the sales world. how can you evaluate a good sales person? how do you know one when you see them? How much to compensate them? how to structure the comp plan. getting past the assistant. when to call. is it OK to call an exec on his mobile phone.
InfoChachkie
DECEMBER 5, 2011
Article first published as Eleven Startup Tips From Mark Cuban on Technorati. Mark’s Startup Tips. "It is so much easier to be nice, to be respectful, to put yourself in your customers’ shoes… than it is to try to mend a broken customer relationship." Note: This is an installment in the Iconic Advice series.
InfoChachkie
AUGUST 25, 2014
During the intervening 20-years, Jeff has offered business executives numerous valuable tips, including the following: If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Obsess On Your Customers'' Experiences, Not Your Colleagues'' Politics. “We Image: Wikipedia. Share and Enjoy.
InfoChachkie
SEPTEMBER 15, 2011
Obsess About Customers, Not Colleagues Or Competitors. “We We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”. You can be customer-focused or competitor-focused. Be Simpleminded.
Both Sides of the Table
MAY 27, 2013
Partly out of the fact that in 1 week I depart for England to speak at LeWeb, attend our DataSift board meeting and generally make myself available to the DataSift team to meet their customers, partners and employees. He sets goals for revenue diversification (can’t get all revenue from few customers or few partners).
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