Startup Professionals Musings

DECEMBER 23, 2020

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Experience using the product is only one stage.

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socalTECH

JUNE 11, 2020

Los Angeles-based Slingshot Aerospace , a startup which normally develops situational intelligence software, is helping to address some of the major issues to emerge out of the global COVID-19 pandemic, by helping to create an online mapping tool for finding food help. READ MORE>>.

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Tool Help Resource Los Angeles 138

Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.

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Startup Professionals Musings

AUGUST 22, 2021

Every business I know is intimately familiar with outbound marketing, or pushing your message out to customers through email, newspaper, and television advertising. Only a few really understand the process and value of inbound marketing, for pulling customers to your brand. Don’t just monitor – engage customers.

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Customer Custom Marketing Social Media 172

Startup Professionals Musings

JUNE 23, 2021

Yet, as a business consultant, I often find minimal focus on improving employee engagement and assessing their customer-facing performance. For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees.

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Customer Custom Technical Review Metrics 147

Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. But if you ask anyone in the ecosystem of customer acquisition?—?founders, no surprise?—?that’s founders, marketers, investors?—?and

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Startup Professionals Musings

MAY 27, 2023

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Interact with employees and customers on a regular basis. Never be too busy to talk to real customers.

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Customer Custom Social Media Metrics 140

TechCrunch LA

SEPTEMBER 23, 2020

“Our first few customers really grew using [the software] and facilitating that at home factory workflow,” said First Resonance co-founder Karan Talati. . The company currently has six customers (with the bulk of them signing on in June and July) and charges per-seat in a traditional software as a service model.

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SpaceX Tool Los Angeles Design 248

Startup Professionals Musings

JULY 20, 2020

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Some consider direct mail very expensive or dead as a lead-generation tool.

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Customer Custom Marketing Startup 146

Both Sides of the Table

SEPTEMBER 17, 2013

The main thrust of the post is that with YouTube taking a 45% of revenue and talent taking 70% of the remaining revenue, YouTube Networks didn’t have sustainable businesses unless they invested heavily in technology as a tool to increase margin and provide defensibility. margin range to more sustainable 50-60% margin businesses.

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TechCrunch LA

OCTOBER 27, 2020

Replicated began as a developer of software security and management services for Docker containerized development tools, but as the market shifted to Kubernetes, the company shifted to service those applications. As developers embrace Kubernetes, Replicated launches tools to manage its deployments. ” .

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Software Tool SaaS Los Angeles 224

TechCrunch LA

SEPTEMBER 30, 2019

Two years after the Los Angeles-based fintech startup Dave launched with a suite of money management tools to save consumers from overdraft fees , the company is now worth $1 billion thanks to a nascent banking practice that had investors lining up. Chime now has 5 million customers and introduces overdraft alternative.

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Startup Professionals Musings

DECEMBER 22, 2021

As I talk to many of you in my role as business advisor, I still often hear the concern for maximum return to the business and stakeholders, more than a passion for sustainably enriching the lives of your customers and team. This applies to your own team, as well as customers. Make every customer experience memorable.

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Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

OCTOBER 17, 2020

I hear this term every day, wrongly applied to new social media site, or a new productivity tool. Many of the current opportunities in alternative energy are the result of these forces, as well as the lack of effective government coalitions to conserve other resources. Truly “disruptive” technologies.

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Startup Professionals Musings

SEPTEMBER 9, 2023

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends. Experience using the product is only one stage.

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Design Customer Custom Product 105

SoCal CTO

DECEMBER 19, 2012

This should be an iterative process with advisors and customers providing feedback on the product. Customer Development Notes I'm assuming founders are having customer development conversations. See also: 12 Tips for Early Customer Development Interviews , 12 tips for customer development , tips for customer development.

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Develop Development Technical Review CTO Coach 354

Both Sides of the Table

SEPTEMBER 15, 2013

Building direct customer relationships with viewers (who want to tune into your channels). Your goal at Walmart ought to be to build customer awareness and ultimately persuade a sub-segment of the Walmart shopper to come buy your candy bars at specialty shops or at your companies website directly, where you’ll make much better margin.

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Networking Media Content Customer 366

Startup Professionals Musings

NOVEMBER 20, 2022

As a startup advisor, I see too many entrepreneurs get distracted by technology or their favorite cause, and then wonder why they can’t find an investor, attract customers, or build a long-term business. Customers now put big value on experience, social impact, empowerment, and feedback.

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Customer Custom Competition Netflix 103

TechEmpower

JULY 31, 2023

How does it meet customers’ needs? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects? Customer Lifetime Value (CLV) How much money will your business generate from each converted customer? What does the business do?

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Metrics Startup Slides Technical Review 260

Both Sides of the Table

MAY 19, 2020

It’s clear things have changed for good and the need for managing remote communities of employees, customers and partners has become ever more important. In marketing materials founders often refer to their customer base as a “community”, but there’s a huge gap between having customers and creating a community.

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Software Startup Tool Platform 234

Both Sides of the Table

JUNE 23, 2013

Simply, this is identifying a customer need that has economic value to them if they can solve it. This solves the customer question, “Why Buy Anything?”. If a customer knows they have a problem they need to select a vendor who best solves that problem (or they can build in-house tools). The USP solves the, “Why Buy Me?”

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TechCrunch LA

AUGUST 11, 2021

Linktree leads the space, securing a recent $45 million Series B raise to build out e-commerce features, but Beacons boasts competitive creator monetization tools with just a $6 million seed round in May. Now, Snipfeed enters the ring with its own $5.5 ’ ” Image Credits: Snipfeed. Image Credits: Snipfeed. With its $5.5

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Platform Commerce Startup Tool 286

TechEmpower

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

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Generative AI Artificial Inteligence Tool Knowledge Base 346

TechCrunch LA

APRIL 28, 2020

The company said it would use the money to expand its team and customer deployments to compete with its market adversaries. Right now Amply is managing charging operations for customers including: East Contra Costa County’s Tri Delta Transit , and an electric school bus fleet demonstration in New York City with Logan Bus.

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Funding Pricing Los Angeles Customer 267

TechCrunch LA

MARCH 24, 2021

Aspiration , the financial services business for socially conscious consumers, is back with another environmentally friendly offering for its customers — this time, it’s a credit card. For the first time, you can have a climate change-fighting tool right in your wallet.” .

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Downey Los Angeles Tool Customer 245

Both Sides of the Table

FEBRUARY 7, 2013

And because I wanted Ethan to be able to attract a great team, build & iterate a product, test it with initial customers and refine his strategy before having to take the wrappers off of his company. Because I knew that Ethan was on to a powerful idea and one in which he had developed huge competence and domain knowledge in.

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CTO Coach Google CTO Hire Yammer 359

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

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Startup Professionals Musings

MARCH 14, 2022

But that is just the beginning of the opportunity to provide or take advantage of the new power and tools on the Internet. I see lots of new software put together on a shoestring as a “proof of concept” – but then gets rolled out to customers “asis” due to lack of time or money to “harden” the product. Don’t take shortcuts on these.

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Customer Custom Technical Review Symantec 137

Both Sides of the Table

MAY 20, 2020

But the broader issue that hasn’t garnished much press attention is how the restaurant industry itself is being transformed and what tools a modern restaurant will need to compete. Customers were happy and restaurants focused on their in-store business. What is the Shopify of the restaurant industry? so, too, are restaurants.

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SaaS Customer Custom Technical Review 242

TechCrunch LA

JUNE 28, 2018

Keeping the focus squarely on tools for artists and designers the company talked up its tools like Zync Render, which Google acquired back in 2014 , and Anvato, a video streaming and monetization platform it acquired in 2016. in Los Angeles. “That worldwide reach is very important,” Grignon said.

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Hollywood Cloud Computing Netflix Google 254

TechCrunch LA

MAY 21, 2020

Andrei Cherny’s ‘Aspiration’ Brings The Investment Tools Of The 1% To The Other 99%. The company first pitched the market with an investment management service like those from Betterment and Wealthfront, but one where customers could choose their own fees.

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Los Angeles Customer Custom Services 245

Both Sides of the Table

APRIL 2, 2014

There’s a healthy balance between allowing a design team to dream up functional requirements, talk with customers, analyze competitors and for technical projects – research the latest cool-kid tools to play with. We’ve all been involved with projects that seem to drift and drift and make progress.

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Software Startup Design Course 344

socalTECH

JANUARY 6, 2022

billion was raised by its nonprofit customers on its platform in 2021. The company has been developing tools to help nonprofits move donors to give on a recurring basis--more like a subscription--rather than just provide on-time donations. San Diego-based nonprofit fundraising software developer Classy says that more than $1.1

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Both Sides of the Table

NOVEMBER 5, 2012

You need to segment your audience and find a way to get your highest quality customers over to O&O (owned & operated) inventory where you can get higher CPMs, sell merchandise and capture more customer information. You can earn the right to ask for customer information and remarket to them. They have to.

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Hollywood Content Yahoo Java 374

TechCrunch LA

FEBRUARY 13, 2019

Chris Lorenz, Geoffrey Anderson, and James Borow may have spent their days over the past few years working at Snap, but on nights and weekends Anderson and Lorenz were laboring on a different project — improving Ethereum development tools. . “This year we’ll see a lot of interesting projects get launched.” ”

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Platform Outsource Development Tool Startup 216

Both Sides of the Table

NOVEMBER 14, 2017

There is nothing more pure than building a product, putting it out in the world and seeing paying customers using your product and in some cases loving it. As companies get this initial customer feedback on their product they start to have to ask harder questions about unit economics: How much does it cost us to acquire a new customer?

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Startup Professionals Musings

SEPTEMBER 20, 2021

Back in the early 2000s, the Maker Movement took hold in California, based on the emergence of such do-it-yourself (DIY) tools as 3-D printers, and now sites such as SketchUp and Makerspaces have all the tools you need to make almost anything computer related. Low-cost design and fabrication tools are extremely valuable.

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Startup Tool Design Demand 159